[Fiware-tech-help] [FIWARE-JIRA] (HELP-14032) VM is not responding

[Fernando Lopez (JIRA)]

     [ https://jira.fiware.org/browse/HELP-14032?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Fernando Lopez updated HELP-14032:
----------------------------------
    Status: In Progress  (was: Open)

> [Fiware-tech-help] VM is not responding
> ---------------------------------------
>
>                 Key: HELP-14032
>                 URL: https://jira.fiware.org/browse/HELP-14032
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-TECH-HELP
>            Reporter: FW External User
>            Assignee: Fernando Lopez
>         Attachments: image001.gif, image002.gif
>
>
> Hi,
> I have a VM (CEDUS_VM1, Id 6d7ebac9-a983-465c-8605-a340b1a542b2)
> I had problems to access to it by SSH console, the VM don't response. Today I tried to do a restart, I did the "soft restart" today at 7:06. The VM is restarting since then, I tried to do a stop, but I get an error.
> How I can restart the VM?
> Best regards;
> Miquel
> Miquel Milà
> Research & Innovation
> Software engineer
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