[Fiware-wpl] REMINDER: Fwd: IMPORTANT: Handling of UC project tickets

[Juanjo Hierro]

Hi,

  Based on the question one of you made to me recently, I have derived that he (and eventually someone else) may have missed the email below that launched the task force for handling tickets issued by the UC projects.   It is expected that you have started to handle tickets only linked to your chapter.   Tickets linked to several chapters are being handled by Thomas and myself.

  Cheers,

-- Juanjo



-------- Original Message --------
Subject:        IMPORTANT: Handling of UC project tickets
Date:   Wed, 30 Nov 2011 16:45:40 +0100
From:   Juanjo Hierro <jhierro at tid.es><mailto:jhierro at tid.es>
To:     fiware-wpl at lists.fi-ware.eu<mailto:fiware-wpl at lists.fi-ware.eu> <fiware-wpl at lists.fi-ware.eu><mailto:fiware-wpl at lists.fi-ware.eu>, fiware-wpa at lists.fi-ware.eu<mailto:fiware-wpa at lists.fi-ware.eu> <fiware-wpa at lists.fi-ware.eu><mailto:fiware-wpa at lists.fi-ware.eu>


Hi all,

  We should try to accelerate as much as possible the handling of tickets coming from the UC projects.   But first we had to agreed with UC projects about the concrete workflow to follow.   Based on lessons learned so far, we also didn't want to start this activity without a detailed tutorial explaining how to proceed.

  Now that we have this settled, let's start with the stuff, handling tickets as much in parallel as possible.

  For this, we have assigned to you, as Chapter Leads, the rights to assign yourself (or to another member of your team) any of the existing tickets.   We suggest then that we work as follows:

 *   You should take care of tickets that are only assigned to your chapter.  Start transitioning them to the "Under Evaluation by FI-WARE" state in a first step (try also to assign them to either you or someone from your team at that moment)
 *   There are several tickets that are not linked to any chapter or linked to more than one: Thomas and me will take care of them and figure out how to handle them (may be deriving new tickets per chapter, or we'll see)

  It will be nice that you try to accompany the transition to the initial "Under Evaluation by FI-WARE" state with some message that provides an early feedback to the UC projects on whether the requested functionality most probably is already in the roadmap or not (of course, subject to a more detailed and careful evaluation).

  Again, please don't hesitate to ask any question you may have.

  Best regards,

-- Juanjo

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