[Fiware-wpl] Improving handling of tickets issued by UC projects

Juanjo Hierro jhierro at tid.es
Thu Apr 19 19:17:41 CEST 2012


Hi all,

  As you already know, one of the measures that we will take to improve overall communication with the UC projects will be that of creating a dedicated team to handle the tickets issued by the UC projects.

  We will have to tracker systems to handle communication with UC projects, so that we will setup two dedicated teams for them:

  *   The "FI-WARE Theme/Epic/Feature request" tracker, through which Users (including UC projects in the first phase but extended to third parties in the future) will forward proposals on functionality to be supported by FI-WARE.   Miguel Carrillo and Axel Fassel will follow-up and push progress on tickets for this tracker.
  *   The "FI-WARE General Support" tracker, through which Users will formulate requests for solving doubts or problems, about FI-WARE documentation as well as software.  Carlos Ralli and Axel Fassel will follow-up and push progress on tickets for this tracker.

  Besides, Miguel Carrillo will monitor overall progress of backlog trackers in the different chapters.

  I'm sure you will hear about them soon.

  Best regards,

-- Juanjo

-------------
Product Development and Innovation (PDI) - Telefonica Digital
website: www.tid.es<http://www.tid.es>
email: jhierro at tid.es<mailto:jhierro at tid.es>
twitter: twitter.com/JuanjoHierro

FI-WARE (European Future Internet Core Platform) Chief Architect

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