[Fiware-data] Urgent: Tickets to address from the UCs

CARLOS RALLI UCENDO ralli at tid.es
Fri Oct 26 13:17:42 CEST 2012


Dear Colleagues,

Sorry my mail isn't working fine and this mail was not sent yesterday as planned :-(

As discussed in our call, we need to address these tickets ASAP to ensure we improve our cooperation with UCs and we -as Data WP- are not highlighted for this in the review.

---> The tickets are:
1) Tickets pending at caretakers level: None
1) Tickets pending at WP level: None
3) Tickets assigned and pending to be solved:
*****  Data/Context:
 1932 (20/Jun) - Tali - SAFECITY UC project F2F meeting with CEP GE
 1957 (25/Jun) - Tali - Sliding window requirements
 2058 (10/Jul) - ATOS - Semantic Application Support interconnectivity request
    Mauricio, I'm re-assigning this ticket from Chema to you or Ivan, Ok?
 2059 (10/Jul) - Fabio - Semantic Annotation interconnectivity and new features
 2207 (26/Jul) - Thomas - initiating discussion about data processing in OUTSMART
 2690 (14/Sep) - Tanguy - Location GE simulated geography
 2691 (14/Sep) - Tanguy - Location Server GE Service endpoint access

4) ToBeRevisedTickets:
*** Data/Context:
 1794 (14/Jun)  - Carlos Ralli - What capabilities does Data&Context offer wrt. data uncertainty?
5) Checksolved Tickets:
*** Data/Context: None

---> Addressing these tickets means:
1) If the ticket issue has previously been addressed through other channels (mail, calls, meetings, Educational Sessions, etc): send the following msg to the issuer "This ticket as solved by the means of [...] and therefore we will proceed to close this ticket." Then move the ticket to the state "Checksolved". After some 2-3 days, check there is no answer and move the ticket to "closed" .
2) Meaningless tickets at this point:send the following message to issuer: "This ticket is not meaningful anymore because [...] so it will be closed if no objection is received". Then move the ticket to the state "Checksolved". After some 2-3 days, check there is no answer and move the ticket to "closed" .
3) Tickets not clear enough: send a question to the issuer and propose to close this one and open a new one if it really needs refinement. If needs to be reassigned, ask in the mailing list before and once agreed please proceed and also communicate to issuer with a message.
4) Tickets that need sometime to be solved: Send a message to issuer that you are taking care because we are speeding up our feedback to UCs and please consider this as a priority because for the review time


Thanks a lot for your cooperation.
Best regards,
------------------------------------------------------------------------------------------------------------------------
Carlos Ralli Ucendo (ralli at tid.es)
Cell: +34696923588
Twitter: @carlosralli
Product Development & Innovation (Telefónica Digital)
Telefónica I+D SAU
Madrid, Spain
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