Dear Vera, thank you for the information, for solving the issue and for the positive approach ! We had training, we will have a second one as soon as the internal Navan handover has taken place, and there is a Navan service center that can be approached at any time. At no time did I ask you, Oleg, to ask colleagues about their discoveries. And, regardless of this, we should also act as a team that helps each other (at least in my understanding). Kind regards Andrea Andrea Kather <https://www.fiware.org> Assistant to the BoO Phone: +49 174 788 35 65 Email: andrea.kather at fiware.org www.fiware.org <https://nexus.lab.fiware.org/fiware.signature> On Thu, 16 Nov 2023 at 11:09, Oleg Korneev <oleg.korneev at fiware.org> wrote: > Thanks Vera, > Found it in the made automatically by Navan expense for flight. Will do > the same. > Anyway it just confirms my request to get a proper instructions of actions > that we need to proceed and not ask around the colleagues about their > discoveries. > Best > > On Thu 16. Nov 2023 at 11:04, Vera Boehner <vera.boehner at fiware.org> > wrote: > >> Hi Oleg, >> I also travelled earlier. >> I went in Navan to Expenses, clicked on the flight and added the >> screenshot of the other flight where you upload the receipt. I also >> uploaded a picture there as a proof of attendance, that you can see in the >> preview. >> [image: Screenshot 2023-11-16 at 10.57.16.png][image: Screenshot >> 2023-11-16 at 10.58.46.png][image: Screenshot 2023-11-16 at 10.59.52.png] >> >> Am Do., 16. Nov. 2023 um 10:46 Uhr schrieb Oleg Korneev < >> oleg.korneev at fiware.org>: >> >>> Dear Andrea, >>> I have a question about adding a screenshot to confirm prices for >>> flights if you travel earlier/later. >>> There‘s basically no function in the expenses report part to provide >>> media except description in the text form. As also the same situation you >>> will see inside days if you start the process. Please see the screenshots >>> from Navan below: >>> [image: Screenshot 2023-11-16 at 10.29.33.png] >>> [image: Screenshot 2023-11-16 at 10.34.57.png] >>> As also in the area with flight booking you can‘t provide any media. See >>> below: >>> [image: Screenshot 2023-11-16 at 10.38.40.png] >>> I even checked function "Type details" it has function to upload, but >>> you cannot put 0 euro to claim and obviously can‘t claim any other amount >>> as flight was paid through Navan: >>> [image: Screenshot 2023-11-16 at 10.39.26.png] >>> >>> I know that you are not a Navan support. But your request is impossible >>> to proceed and maybe they should provide normal instructions on how to make >>> it if we need to do it anyway. I saved my screenshot of the flight price >>> difference to Google Drive as usual for any case. >>> best >>> >>> >>> Oleg Korneev >>> >>> <https://www.fiware.org/> >>> >>> Marketing Manager >>> >>> Phone: +49 171 198 21 50 >>> >>> Email: oleg.korneev at fiware.org >>> >>> www.fiware.org >>> >>> <https://nexus.lab.fiware.org/fiware.signature> >>> >>> >>> >>> >>> On Wed, Nov 15, 2023 at 7:01 PM Andrea Kather <andrea.kather at fiware.org> >>> wrote: >>> >>>> Dear all, >>>> >>>> thank you for all your feedback on Navan so far ! There is very >>>> positive feedback from the team, but of course some things are not yet >>>> working as they should, also because FIWARE has special requirements due to >>>> the funded projects audits in which numerous proofs for business trips are >>>> required. >>>> >>>> Joschua from Navan is currently in the process of passing on the issues >>>> we have experienced to his account management team as they are more aware >>>> of the challenges you have faced and the issues that have arisen with some >>>> of your bookings and can ideally resolve them for and with us soon. As soon >>>> as this handover has taken place, we will have another call to clarify >>>> specific questions. >>>> >>>> Nevertheless, please continue to book and settle everything directly >>>> related to a business trip (transportation costs, accommodation, hotel tax, >>>> sometimes also parking or toll costs, a SIM card in case that it was >>>> approved before and needed onsite) only via Navan. Please remember to >>>> request your physical Navan credit card so that it can be used for local >>>> transport.If you have any problems, please contact the Navan support >>>> <https://app.navan.com/app/helpcenter/home/travel/myself> first or let >>>> me know to try to solve things quickly, if there is no other way. >>>> >>>> *Settlement of travel expenses in Navan* >>>> >>>> Daily Allowance >>>> Navan reimburses the daily allowance to your personal bank account - >>>> please set up your profiles accordingly. >>>> The calculation of the daily allowance (the amounts are determined by >>>> the German government for each country) works in the same way as before, >>>> you can add start and end of journey as well as the times in "Navan >>>> expenses > transactions > add transaction > per diem". (Start time of >>>> travel => when you closed the door at home to travel, arrival time => when >>>> you opened the door at home after a business trip.) >>>> >>>> [image: Navan per diem calculation.png] >>>> >>>> Please remember to always add a screenshot to your travel expense >>>> report showing that travelling earlier than necessary for the job or >>>> leaving later was not more expensive than travelling on the dates you >>>> actually had to be on site for the job, if you plan to spend some more days >>>> for leisure. This justification is required by the accounting department. >>>> If the trips are linked to a funded project, please also remember to >>>> always add proof of personal attendance such as your event badge, the >>>> invitation, meeting minutes, etc., and the boarding passes. >>>> >>>> Meals that were covered by FIWARE, a partner or else you need to >>>> subtract from the daily allowance, i.e. the breakfasts at the hotel, >>>> lunches and catering (if provided onsite), a working dinner your team lead >>>> advanced for FIWARE, etc.. (According to our accounting department, already >>>> a provided sandwich counts as a meal and should therefore be deducted as a >>>> meal provided (strictly speaking).) >>>> >>>> >>>> As there were questions about the booth party at the SCEWC in >>>> Barcelona, this meal doesn't have to be deducted from the colleagues who >>>> were doing the registration and stand cleaning during the party, as there >>>> was simply no opportunity to have tapas (confirmed by Ulrich). >>>> >>>> Thank you very much ! >>>> >>>> Kind regards >>>> Andrea >>>> >>>> >>>> Andrea Kather >>>> >>>> <https://www.fiware.org> >>>> >>>> Assistant to the BoO >>>> >>>> Phone: +49 174 788 35 65 >>>> >>>> Email: andrea.kather at fiware.org >>>> >>>> www.fiware.org >>>> >>>> <https://nexus.lab.fiware.org/fiware.signature> >>>> >>>> >>>> >>>> __________________________________________________________________________________________ >>>> >>>> You can get more information about our cookies and privacy policies on >>>> the following links: >>>> - >>>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>>> - >>>> https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>>> >>>> >>>> ff-all mailing list >>>> ff-all at lists.fiware.org >>>> >>>> To unsubscribe from ff-all mailing list, go to the information page of >>>> the list at: >>>> https://lists.fiware.org/listinfo/ff-all >>>> >>>> >>> __________________________________________________________________________________________ >>> >>> You can get more information about our cookies and privacy policies on >>> the following links: >>> - >>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>> - https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>> >>> >>> ff-all mailing list >>> ff-all at lists.fiware.org >>> >>> To unsubscribe from ff-all mailing list, go to the information page of >>> the list at: >>> https://lists.fiware.org/listinfo/ff-all >>> >>> >> >> -- >> >> Vera Böhner >> >> >> >> Marketing Manager >> >> Email:vera.boehner at fiware.org >> >> www.fiware.org >> >> <https://nexus.lab.fiware.org/fiware.signature> >> >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: Navan per diem calculation.png Type: image/png Size: 228967 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0008.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.57.16.png Type: image/png Size: 19166 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0009.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.58.46.png Type: image/png Size: 8946 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0010.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.34.57.png Type: image/png Size: 111059 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0011.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.38.40.png Type: image/png Size: 1518713 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0012.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.59.52.png Type: image/png Size: 245324 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0013.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.39.26.png Type: image/png Size: 239692 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0014.png> -------------- next part -------------- A non-text attachment was scrubbed... Name: Screenshot 2023-11-16 at 10.29.33.png Type: image/png Size: 216903 bytes Desc: not available URL: <https://lists.fiware.org/private/ff-all/attachments/20231116/84331f52/attachment-0015.png>
You can get more information about our cookies and privacy policies clicking on the following links: Privacy policy Cookies policy