Dear Oleg, all, that's what we are working on, Navan is aware. The second date is, as I wrote, in preparation. Please find here Navan's On the books <https://letsgo.navan.com/customer-resources/> section again with explanations and video tutorials (scroll down to employee & traveller resources), as shared in one of the very first emails. Kind regards Andrea Andrea Kather <https://www.fiware.org> Assistant to the BoO Phone: +49 174 788 35 65 Email: andrea.kather at fiware.org www.fiware.org <https://nexus.lab.fiware.org/fiware.signature> On Thu, 16 Nov 2023 at 12:13, Oleg Korneev <oleg.korneev at fiware.org> wrote: > Dear Andrea, > Thank you for your reply. I was watching training, there was no info about > how to proceed with expenses. So I would appreciate second training focused > on this topic. I’m also positive about Navan as you know. Just it should be > some written or recorded manual, that’s all. > best > > > On Thu 16. Nov 2023 at 12:07, Andrea Kather <andrea.kather at fiware.org> > wrote: > >> Dear Vera, >> >> thank you for the information, for solving the issue and for the positive >> approach ! >> >> We had training, we will have a second one as soon as the internal Navan >> handover has taken place, and there is a Navan service center that can be >> approached at any time. At no time did I ask you, Oleg, to ask colleagues >> about their discoveries. And, regardless of this, we should also act as a >> team that helps each other (at least in my understanding). >> >> Kind regards >> Andrea >> >> >> Andrea Kather >> >> <https://www.fiware.org> >> >> Assistant to the BoO >> >> Phone: +49 174 788 35 65 >> >> Email: andrea.kather at fiware.org >> >> www.fiware.org >> >> <https://nexus.lab.fiware.org/fiware.signature> >> >> >> >> >> On Thu, 16 Nov 2023 at 11:09, Oleg Korneev <oleg.korneev at fiware.org> >> wrote: >> >>> Thanks Vera, >>> Found it in the made automatically by Navan expense for flight. Will do >>> the same. >>> Anyway it just confirms my request to get a proper instructions of >>> actions that we need to proceed and not ask around the colleagues about >>> their discoveries. >>> Best >>> >>> On Thu 16. Nov 2023 at 11:04, Vera Boehner <vera.boehner at fiware.org> >>> wrote: >>> >>>> Hi Oleg, >>>> I also travelled earlier. >>>> I went in Navan to Expenses, clicked on the flight and added the >>>> screenshot of the other flight where you upload the receipt. I also >>>> uploaded a picture there as a proof of attendance, that you can see in the >>>> preview. >>>> [image: Screenshot 2023-11-16 at 10.57.16.png][image: Screenshot >>>> 2023-11-16 at 10.58.46.png][image: Screenshot 2023-11-16 at >>>> 10.59.52.png] >>>> >>>> Am Do., 16. Nov. 2023 um 10:46 Uhr schrieb Oleg Korneev < >>>> oleg.korneev at fiware.org>: >>>> >>>>> Dear Andrea, >>>>> I have a question about adding a screenshot to confirm prices for >>>>> flights if you travel earlier/later. >>>>> There‘s basically no function in the expenses report part to provide >>>>> media except description in the text form. As also the same situation you >>>>> will see inside days if you start the process. Please see the screenshots >>>>> from Navan below: >>>>> [image: Screenshot 2023-11-16 at 10.29.33.png] >>>>> [image: Screenshot 2023-11-16 at 10.34.57.png] >>>>> As also in the area with flight booking you can‘t provide any media. >>>>> See below: >>>>> [image: Screenshot 2023-11-16 at 10.38.40.png] >>>>> I even checked function "Type details" it has function to upload, but >>>>> you cannot put 0 euro to claim and obviously can‘t claim any other amount >>>>> as flight was paid through Navan: >>>>> [image: Screenshot 2023-11-16 at 10.39.26.png] >>>>> >>>>> I know that you are not a Navan support. But your request is >>>>> impossible to proceed and maybe they should provide normal instructions on >>>>> how to make it if we need to do it anyway. I saved my screenshot of the >>>>> flight price difference to Google Drive as usual for any case. >>>>> best >>>>> >>>>> >>>>> Oleg Korneev >>>>> >>>>> <https://www.fiware.org/> >>>>> >>>>> Marketing Manager >>>>> >>>>> Phone: +49 171 198 21 50 >>>>> >>>>> Email: oleg.korneev at fiware.org >>>>> >>>>> www.fiware.org >>>>> >>>>> <https://nexus.lab.fiware.org/fiware.signature> >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, Nov 15, 2023 at 7:01 PM Andrea Kather < >>>>> andrea.kather at fiware.org> wrote: >>>>> >>>>>> Dear all, >>>>>> >>>>>> thank you for all your feedback on Navan so far ! There is very >>>>>> positive feedback from the team, but of course some things are not yet >>>>>> working as they should, also because FIWARE has special requirements due to >>>>>> the funded projects audits in which numerous proofs for business trips are >>>>>> required. >>>>>> >>>>>> Joschua from Navan is currently in the process of passing on the >>>>>> issues we have experienced to his account management team as they are more >>>>>> aware of the challenges you have faced and the issues that have arisen with >>>>>> some of your bookings and can ideally resolve them for and with us soon. As >>>>>> soon as this handover has taken place, we will have another call to clarify >>>>>> specific questions. >>>>>> >>>>>> Nevertheless, please continue to book and settle everything directly >>>>>> related to a business trip (transportation costs, accommodation, hotel tax, >>>>>> sometimes also parking or toll costs, a SIM card in case that it was >>>>>> approved before and needed onsite) only via Navan. Please remember to >>>>>> request your physical Navan credit card so that it can be used for local >>>>>> transport.If you have any problems, please contact the Navan support >>>>>> <https://app.navan.com/app/helpcenter/home/travel/myself> first or >>>>>> let me know to try to solve things quickly, if there is no other way. >>>>>> >>>>>> *Settlement of travel expenses in Navan* >>>>>> >>>>>> Daily Allowance >>>>>> Navan reimburses the daily allowance to your personal bank account - >>>>>> please set up your profiles accordingly. >>>>>> The calculation of the daily allowance (the amounts are determined by >>>>>> the German government for each country) works in the same way as before, >>>>>> you can add start and end of journey as well as the times in "Navan >>>>>> expenses > transactions > add transaction > per diem". (Start time of >>>>>> travel => when you closed the door at home to travel, arrival time => when >>>>>> you opened the door at home after a business trip.) >>>>>> >>>>>> [image: Navan per diem calculation.png] >>>>>> >>>>>> Please remember to always add a screenshot to your travel expense >>>>>> report showing that travelling earlier than necessary for the job or >>>>>> leaving later was not more expensive than travelling on the dates you >>>>>> actually had to be on site for the job, if you plan to spend some more days >>>>>> for leisure. This justification is required by the accounting department. >>>>>> If the trips are linked to a funded project, please also remember to >>>>>> always add proof of personal attendance such as your event badge, the >>>>>> invitation, meeting minutes, etc., and the boarding passes. >>>>>> >>>>>> Meals that were covered by FIWARE, a partner or else you need to >>>>>> subtract from the daily allowance, i.e. the breakfasts at the hotel, >>>>>> lunches and catering (if provided onsite), a working dinner your team lead >>>>>> advanced for FIWARE, etc.. (According to our accounting department, already >>>>>> a provided sandwich counts as a meal and should therefore be deducted as a >>>>>> meal provided (strictly speaking).) >>>>>> >>>>>> >>>>>> As there were questions about the booth party at the SCEWC in >>>>>> Barcelona, this meal doesn't have to be deducted from the colleagues who >>>>>> were doing the registration and stand cleaning during the party, as there >>>>>> was simply no opportunity to have tapas (confirmed by Ulrich). >>>>>> >>>>>> Thank you very much ! >>>>>> >>>>>> Kind regards >>>>>> Andrea >>>>>> >>>>>> >>>>>> Andrea Kather >>>>>> >>>>>> <https://www.fiware.org> >>>>>> >>>>>> Assistant to the BoO >>>>>> >>>>>> Phone: +49 174 788 35 65 >>>>>> >>>>>> Email: andrea.kather at fiware.org >>>>>> >>>>>> www.fiware.org >>>>>> >>>>>> <https://nexus.lab.fiware.org/fiware.signature> >>>>>> >>>>>> >>>>>> >>>>>> __________________________________________________________________________________________ >>>>>> >>>>>> You can get more information about our cookies and privacy policies >>>>>> on the following links: >>>>>> - >>>>>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>>>>> - >>>>>> https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>>>>> >>>>>> >>>>>> ff-all mailing list >>>>>> ff-all at lists.fiware.org >>>>>> >>>>>> To unsubscribe from ff-all mailing list, go to the information page >>>>>> of the list at: >>>>>> https://lists.fiware.org/listinfo/ff-all >>>>>> >>>>>> >>>>> __________________________________________________________________________________________ >>>>> >>>>> You can get more information about our cookies and privacy policies on >>>>> the following links: >>>>> - >>>>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>>>> - >>>>> https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>>>> >>>>> >>>>> ff-all mailing list >>>>> ff-all at lists.fiware.org >>>>> >>>>> To unsubscribe from ff-all mailing list, go to the information page of >>>>> the list at: >>>>> https://lists.fiware.org/listinfo/ff-all >>>>> >>>>> >>>> >>>> -- >>>> >>>> Vera Böhner >>>> >>>> >>>> >>>> Marketing Manager >>>> >>>> Email:vera.boehner at fiware.org >>>> >>>> www.fiware.org >>>> >>>> <https://nexus.lab.fiware.org/fiware.signature> >>>> >>>> >>>> >>> -------------- next part -------------- An HTML attachment was scrubbed... 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