Many thanks 🙏🏻 Saved the link for the learning. Have a great day On Thu 16. Nov 2023 at 12:42, Andrea Kather <andrea.kather at fiware.org> wrote: > Dear Oleg, all, > > that's what we are working on, Navan is aware. The second date is, as I > wrote, in preparation. > Please find here Navan's On the books > <https://letsgo.navan.com/customer-resources/> section again with > explanations and video tutorials (scroll down to employee & traveller > resources), as shared in one of the very first emails. > > Kind regards > Andrea > > Andrea Kather > > <https://www.fiware.org> > > Assistant to the BoO > > Phone: +49 174 788 35 65 > > Email: andrea.kather at fiware.org > > www.fiware.org > > <https://nexus.lab.fiware.org/fiware.signature> > > > > > On Thu, 16 Nov 2023 at 12:13, Oleg Korneev <oleg.korneev at fiware.org> > wrote: > >> Dear Andrea, >> Thank you for your reply. I was watching training, there was no info >> about how to proceed with expenses. So I would appreciate second training >> focused on this topic. I’m also positive about Navan as you know. Just it >> should be some written or recorded manual, that’s all. >> best >> >> >> On Thu 16. Nov 2023 at 12:07, Andrea Kather <andrea.kather at fiware.org> >> wrote: >> >>> Dear Vera, >>> >>> thank you for the information, for solving the issue and for the >>> positive approach ! >>> >>> We had training, we will have a second one as soon as the internal Navan >>> handover has taken place, and there is a Navan service center that can be >>> approached at any time. At no time did I ask you, Oleg, to ask colleagues >>> about their discoveries. And, regardless of this, we should also act as a >>> team that helps each other (at least in my understanding). >>> >>> Kind regards >>> Andrea >>> >>> >>> Andrea Kather >>> >>> <https://www.fiware.org> >>> >>> Assistant to the BoO >>> >>> Phone: +49 174 788 35 65 >>> >>> Email: andrea.kather at fiware.org >>> >>> www.fiware.org >>> >>> <https://nexus.lab.fiware.org/fiware.signature> >>> >>> >>> >>> >>> On Thu, 16 Nov 2023 at 11:09, Oleg Korneev <oleg.korneev at fiware.org> >>> wrote: >>> >>>> Thanks Vera, >>>> Found it in the made automatically by Navan expense for flight. Will do >>>> the same. >>>> Anyway it just confirms my request to get a proper instructions of >>>> actions that we need to proceed and not ask around the colleagues about >>>> their discoveries. >>>> Best >>>> >>>> On Thu 16. Nov 2023 at 11:04, Vera Boehner <vera.boehner at fiware.org> >>>> wrote: >>>> >>>>> Hi Oleg, >>>>> I also travelled earlier. >>>>> I went in Navan to Expenses, clicked on the flight and added the >>>>> screenshot of the other flight where you upload the receipt. I also >>>>> uploaded a picture there as a proof of attendance, that you can see in the >>>>> preview. >>>>> [image: Screenshot 2023-11-16 at 10.57.16.png][image: Screenshot >>>>> 2023-11-16 at 10.58.46.png][image: Screenshot 2023-11-16 at >>>>> 10.59.52.png] >>>>> >>>>> Am Do., 16. Nov. 2023 um 10:46 Uhr schrieb Oleg Korneev < >>>>> oleg.korneev at fiware.org>: >>>>> >>>>>> Dear Andrea, >>>>>> I have a question about adding a screenshot to confirm prices for >>>>>> flights if you travel earlier/later. >>>>>> There‘s basically no function in the expenses report part to provide >>>>>> media except description in the text form. As also the same situation you >>>>>> will see inside days if you start the process. Please see the screenshots >>>>>> from Navan below: >>>>>> [image: Screenshot 2023-11-16 at 10.29.33.png] >>>>>> [image: Screenshot 2023-11-16 at 10.34.57.png] >>>>>> As also in the area with flight booking you can‘t provide any media. >>>>>> See below: >>>>>> [image: Screenshot 2023-11-16 at 10.38.40.png] >>>>>> I even checked function "Type details" it has function to upload, but >>>>>> you cannot put 0 euro to claim and obviously can‘t claim any other amount >>>>>> as flight was paid through Navan: >>>>>> [image: Screenshot 2023-11-16 at 10.39.26.png] >>>>>> >>>>>> I know that you are not a Navan support. But your request is >>>>>> impossible to proceed and maybe they should provide normal instructions on >>>>>> how to make it if we need to do it anyway. I saved my screenshot of the >>>>>> flight price difference to Google Drive as usual for any case. >>>>>> best >>>>>> >>>>>> >>>>>> Oleg Korneev >>>>>> >>>>>> <https://www.fiware.org/> >>>>>> >>>>>> Marketing Manager >>>>>> >>>>>> Phone: +49 171 198 21 50 >>>>>> >>>>>> Email: oleg.korneev at fiware.org >>>>>> >>>>>> www.fiware.org >>>>>> >>>>>> <https://nexus.lab.fiware.org/fiware.signature> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Nov 15, 2023 at 7:01 PM Andrea Kather < >>>>>> andrea.kather at fiware.org> wrote: >>>>>> >>>>>>> Dear all, >>>>>>> >>>>>>> thank you for all your feedback on Navan so far ! There is very >>>>>>> positive feedback from the team, but of course some things are not yet >>>>>>> working as they should, also because FIWARE has special requirements due to >>>>>>> the funded projects audits in which numerous proofs for business trips are >>>>>>> required. >>>>>>> >>>>>>> Joschua from Navan is currently in the process of passing on the >>>>>>> issues we have experienced to his account management team as they are more >>>>>>> aware of the challenges you have faced and the issues that have arisen with >>>>>>> some of your bookings and can ideally resolve them for and with us soon. As >>>>>>> soon as this handover has taken place, we will have another call to clarify >>>>>>> specific questions. >>>>>>> >>>>>>> Nevertheless, please continue to book and settle everything directly >>>>>>> related to a business trip (transportation costs, accommodation, hotel tax, >>>>>>> sometimes also parking or toll costs, a SIM card in case that it was >>>>>>> approved before and needed onsite) only via Navan. Please remember to >>>>>>> request your physical Navan credit card so that it can be used for local >>>>>>> transport.If you have any problems, please contact the Navan support >>>>>>> <https://app.navan.com/app/helpcenter/home/travel/myself> first or >>>>>>> let me know to try to solve things quickly, if there is no other way. >>>>>>> >>>>>>> *Settlement of travel expenses in Navan* >>>>>>> >>>>>>> Daily Allowance >>>>>>> Navan reimburses the daily allowance to your personal bank account >>>>>>> - please set up your profiles accordingly. >>>>>>> The calculation of the daily allowance (the amounts are determined >>>>>>> by the German government for each country) works in the same way as before, >>>>>>> you can add start and end of journey as well as the times in "Navan >>>>>>> expenses > transactions > add transaction > per diem". (Start time of >>>>>>> travel => when you closed the door at home to travel, arrival time => when >>>>>>> you opened the door at home after a business trip.) >>>>>>> >>>>>>> [image: Navan per diem calculation.png] >>>>>>> >>>>>>> Please remember to always add a screenshot to your travel expense >>>>>>> report showing that travelling earlier than necessary for the job or >>>>>>> leaving later was not more expensive than travelling on the dates you >>>>>>> actually had to be on site for the job, if you plan to spend some more days >>>>>>> for leisure. This justification is required by the accounting department. >>>>>>> If the trips are linked to a funded project, please also remember to >>>>>>> always add proof of personal attendance such as your event badge, the >>>>>>> invitation, meeting minutes, etc., and the boarding passes. >>>>>>> >>>>>>> Meals that were covered by FIWARE, a partner or else you need to >>>>>>> subtract from the daily allowance, i.e. the breakfasts at the hotel, >>>>>>> lunches and catering (if provided onsite), a working dinner your team lead >>>>>>> advanced for FIWARE, etc.. (According to our accounting department, already >>>>>>> a provided sandwich counts as a meal and should therefore be deducted as a >>>>>>> meal provided (strictly speaking).) >>>>>>> >>>>>>> >>>>>>> As there were questions about the booth party at the SCEWC in >>>>>>> Barcelona, this meal doesn't have to be deducted from the colleagues who >>>>>>> were doing the registration and stand cleaning during the party, as there >>>>>>> was simply no opportunity to have tapas (confirmed by Ulrich). >>>>>>> >>>>>>> Thank you very much ! >>>>>>> >>>>>>> Kind regards >>>>>>> Andrea >>>>>>> >>>>>>> >>>>>>> Andrea Kather >>>>>>> >>>>>>> <https://www.fiware.org> >>>>>>> >>>>>>> Assistant to the BoO >>>>>>> >>>>>>> Phone: +49 174 788 35 65 >>>>>>> >>>>>>> Email: andrea.kather at fiware.org >>>>>>> >>>>>>> www.fiware.org >>>>>>> >>>>>>> <https://nexus.lab.fiware.org/fiware.signature> >>>>>>> >>>>>>> >>>>>>> >>>>>>> __________________________________________________________________________________________ >>>>>>> >>>>>>> You can get more information about our cookies and privacy policies >>>>>>> on the following links: >>>>>>> - >>>>>>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>>>>>> - >>>>>>> https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>>>>>> >>>>>>> >>>>>>> ff-all mailing list >>>>>>> ff-all at lists.fiware.org >>>>>>> >>>>>>> To unsubscribe from ff-all mailing list, go to the information page >>>>>>> of the list at: >>>>>>> https://lists.fiware.org/listinfo/ff-all >>>>>>> >>>>>>> >>>>>> __________________________________________________________________________________________ >>>>>> >>>>>> You can get more information about our cookies and privacy policies >>>>>> on the following links: >>>>>> - >>>>>> https://fiware-legal.readthedocs.io/en/latest/PersonalDataProtectionPolicy.html >>>>>> - >>>>>> https://fiware-legal.readthedocs.io/en/latest/FIWARECookiesPolicy.html >>>>>> >>>>>> >>>>>> ff-all mailing list >>>>>> ff-all at lists.fiware.org >>>>>> >>>>>> To unsubscribe from ff-all mailing list, go to the information page >>>>>> of the list at: >>>>>> https://lists.fiware.org/listinfo/ff-all >>>>>> >>>>>> >>>>> >>>>> -- >>>>> >>>>> Vera Böhner >>>>> >>>>> >>>>> >>>>> Marketing Manager >>>>> >>>>> Email:vera.boehner at fiware.org >>>>> >>>>> www.fiware.org >>>>> >>>>> <https://nexus.lab.fiware.org/fiware.signature> >>>>> >>>>> >>>>> >>>> -------------- next part -------------- An HTML attachment was scrubbed... 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