[Fiware-chapter-leaders] [Fiware-chapter-architects] Deliverables: Lab Support Report

[MANUEL ESCRICHE VICENTE]

It cannot be done automatically because there's not a way to do it. You know they are issues coming from external users.
A small part could be done automatically in the pattern, if the channel were properly assigned but never completely since the summary needs to be made meaningful by the GE owner.
And when doing it he can copy & paste FIWARE.Request.Lab in the summary.

Well, the backlog hierarchy also includes a work item (COR-380) for me to program the script that creates the deliverables from the input available in JIRA.

If you read the issue for delivery, in cloud case, COR-382, it describes the steps to take:
[cid:image002.png at 01D0C4A5.F5C9DEC0]

These issues are also assigned to me so as to produce and deliver the deliverables.
Then, the pattern is very similar to the backlog deliverable

And what content?
They'll have:
1 - Enabler Identification
                2 - Graphs to provide a summary view of content and reaction times
                3 - List of help desks request solved in the enabler.

I hope it can be understood now.

Kind regards,
Manuel


From: Alex Glikson [mailto:GLIKSON at il.ibm.com]
Sent: miércoles, 22 de julio de 2015 17:18
To: MANUEL ESCRICHE VICENTE
Cc: fiware-chapter-architects at lists.fiware.org; fiware-chapter-leaders at lists.fiware.org; MIGUEL CARRILLO PACHECO
Subject: RE: [Fiware-chapter-architects] Deliverables: Lab Support Report

I did look at the various JIRA tickets, and the only 'hint' I've found is that we need to rename all the helpdesk tickets according to the new convention (too bad... why couldn't we do it automatically in the first place, when tickets are created?), plus a link to the general description of the helpdesk backlog.
What I didn't understand is what exactly the deliverable will include, who will produce it, and whether anything else besides renaming all the tickets is needed.

Thanks,
Alex





From:        MANUEL ESCRICHE VICENTE <manuel.escrichevicente at telefonica.com<mailto:manuel.escrichevicente at telefonica.com>>
To:        Alex Glikson/Haifa/IBM at IBMIL
Cc:        "fiware-chapter-architects at lists.fiware.org<mailto:fiware-chapter-architects at lists.fiware.org>" <fiware-chapter-architects at lists.fiware.org<mailto:fiware-chapter-architects at lists.fiware.org>>, "fiware-chapter-leaders at lists.fiware.org<mailto:fiware-chapter-leaders at lists.fiware.org>" <fiware-chapter-leaders at lists.fiware.org<mailto:fiware-chapter-leaders at lists.fiware.org>>, MIGUEL CARRILLO PACHECO <miguel.carrillopacheco at telefonica.com<mailto:miguel.carrillopacheco at telefonica.com>>
Date:        22/07/2015 05:58 PM
Subject:        RE: [Fiware-chapter-architects] Deliverables: Lab Support Report
________________________________



Dear Alex,

I've just said that in the email, so I'm not sure you haven't read it or how to understand your email.

Manuel

From: Alex Glikson [mailto:GLIKSON at il.ibm.com]
Sent: miércoles, 22 de julio de 2015 16:54
To: MANUEL ESCRICHE VICENTE
Cc: fiware-chapter-architects at lists.fiware.org<mailto:fiware-chapter-architects at lists.fiware.org>; fiware-chapter-leaders at lists.fiware.org<mailto:fiware-chapter-leaders at lists.fiware.org>; MIGUEL CARRILLO PACHECO
Subject: Re: [Fiware-chapter-architects] Deliverables: Lab Support Report

Dear Manuel,

Are there guidelines on how to produce this report?

Thanks,
Alex




From:        MANUEL ESCRICHE VICENTE <manuel.escrichevicente at telefonica.com<mailto:manuel.escrichevicente at telefonica.com>>
To:        "fiware-chapter-leaders at lists.fiware.org<mailto:fiware-chapter-leaders at lists.fiware.org>" <fiware-chapter-leaders at lists.fiware.org<mailto:fiware-chapter-leaders at lists.fiware.org>>
Cc:        "fiware-chapter-architects at lists.fiware.org<mailto:fiware-chapter-architects at lists.fiware.org>" <fiware-chapter-architects at lists.fiware.org<mailto:fiware-chapter-architects at lists.fiware.org>>
Date:        22/07/2015 05:44 PM
Subject:        [Fiware-chapter-architects] Deliverables: Lab Support Report
Sent by:        fiware-chapter-architects-bounces at lists.fi-ware.org<mailto:fiware-chapter-architects-bounces at lists.fi-ware.org>
________________________________




Dear Partners,

I've just created the backlog for the Lab Support Report Deliverable Series.
You should have received the corresponding notification for the created WorkItem, where the activities are described.
If you had any doubt, please, don't hesitate to let me know.

http://backlog.fiware.org/delivery/dashboard

[cid:image001.jpg at 01D0C4A3.2BA06670]

Kind regards,
Manuel

----------------------------
Manuel Escriche Vicente
Agile Project Manager/Leader
FI-WARE Initiative
Telefónica Digital
Parque Tecnológico
C/ Abraham Zacuto, 10
47151 - Boecillo
Valladolid - Spain
Tfno: +34.91.312.99.72
Fax: +34.983.36.75.64
http://www.tid.es<http://www.tid.es/>




________________________________


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