> It cannot be done automatically because there?s not a way to do it. You
know they are issues coming from external users.
> A small part could be done automatically in the pattern, if the channel
were properly assigned but never completely since the summary needs to be
made meaningful by the GE owner.
> And when doing it he can copy & paste FIWARE.Request.Lab in the summary.
How about keeping the ticket subject as is, and programmatically adding a
prefix comprising chapter and component?
Thanks for elaborating on the rest of the details!
Regards,
Alex
====================================================================================
Alex Glikson
Manager, Cloud Infrastructure Solutions, IBM Haifa Research Lab; FIWARE
Cloud Leader & Architect
Email: glikson at il.ibm.com | Phone: +972-4-8281085 | Mobile:
+972-54-6466667 | Fax: +972-4-8296112
From: MANUEL ESCRICHE VICENTE <manuel.escrichevicente at telefonica.com>
To: Alex Glikson/Haifa/IBM at IBMIL
Cc: "fiware-chapter-architects at lists.fiware.org"
<fiware-chapter-architects at lists.fiware.org>,
"fiware-chapter-leaders at lists.fiware.org"
<fiware-chapter-leaders at lists.fiware.org>, MIGUEL CARRILLO PACHECO
<miguel.carrillopacheco at telefonica.com>
Date: 22/07/2015 06:44 PM
Subject: RE: [Fiware-chapter-architects] Deliverables: Lab Support
Report
It cannot be done automatically because there?s not a way to do it. You
know they are issues coming from external users.
A small part could be done automatically in the pattern, if the channel
were properly assigned but never completely since the summary needs to be
made meaningful by the GE owner.
And when doing it he can copy & paste FIWARE.Request.Lab in the summary.
Well, the backlog hierarchy also includes a work item (COR-380) for me to
program the script that creates the deliverables from the input available
in JIRA.
If you read the issue for delivery, in cloud case, COR-382, it describes
the steps to take:
These issues are also assigned to me so as to produce and deliver the
deliverables.
Then, the pattern is very similar to the backlog deliverable
And what content?
They?ll have:
1 ? Enabler Identification
2 ? Graphs to provide a summary view of content and
reaction times
3 ? List of help desks request solved in the enabler.
I hope it can be understood now.
Kind regards,
Manuel
From: Alex Glikson [mailto:GLIKSON at il.ibm.com]
Sent: miércoles, 22 de julio de 2015 17:18
To: MANUEL ESCRICHE VICENTE
Cc: fiware-chapter-architects at lists.fiware.org;
fiware-chapter-leaders at lists.fiware.org; MIGUEL CARRILLO PACHECO
Subject: RE: [Fiware-chapter-architects] Deliverables: Lab Support Report
I did look at the various JIRA tickets, and the only 'hint' I've found is
that we need to rename all the helpdesk tickets according to the new
convention (too bad... why couldn't we do it automatically in the first
place, when tickets are created?), plus a link to the general description
of the helpdesk backlog.
What I didn't understand is what exactly the deliverable will include, who
will produce it, and whether anything else besides renaming all the
tickets is needed.
Thanks,
Alex
From: MANUEL ESCRICHE VICENTE <
manuel.escrichevicente at telefonica.com>
To: Alex Glikson/Haifa/IBM at IBMIL
Cc: "fiware-chapter-architects at lists.fiware.org" <
fiware-chapter-architects at lists.fiware.org>, "
fiware-chapter-leaders at lists.fiware.org" <
fiware-chapter-leaders at lists.fiware.org>, MIGUEL CARRILLO PACHECO <
miguel.carrillopacheco at telefonica.com>
Date: 22/07/2015 05:58 PM
Subject: RE: [Fiware-chapter-architects] Deliverables: Lab Support
Report
Dear Alex,
I?ve just said that in the email, so I?m not sure you haven?t read it or
how to understand your email.
Manuel
From: Alex Glikson [mailto:GLIKSON at il.ibm.com]
Sent: miércoles, 22 de julio de 2015 16:54
To: MANUEL ESCRICHE VICENTE
Cc: fiware-chapter-architects at lists.fiware.org;
fiware-chapter-leaders at lists.fiware.org; MIGUEL CARRILLO PACHECO
Subject: Re: [Fiware-chapter-architects] Deliverables: Lab Support Report
Dear Manuel,
Are there guidelines on how to produce this report?
Thanks,
Alex
From: MANUEL ESCRICHE VICENTE <
manuel.escrichevicente at telefonica.com>
To: "fiware-chapter-leaders at lists.fiware.org" <
fiware-chapter-leaders at lists.fiware.org>
Cc: "fiware-chapter-architects at lists.fiware.org" <
fiware-chapter-architects at lists.fiware.org>
Date: 22/07/2015 05:44 PM
Subject: [Fiware-chapter-architects] Deliverables: Lab Support
Report
Sent by: fiware-chapter-architects-bounces at lists.fi-ware.org
Dear Partners,
I?ve just created the backlog for the Lab Support Report Deliverable
Series.
You should have received the corresponding notification for the created
WorkItem, where the activities are described.
If you had any doubt, please, don?t hesitate to let me know.
http://backlog.fiware.org/delivery/dashboard
Kind regards,
Manuel
----------------------------
Manuel Escriche Vicente
Agile Project Manager/Leader
FI-WARE Initiative
Telefónica Digital
Parque Tecnológico
C/ Abraham Zacuto, 10
47151 - Boecillo
Valladolid - Spain
Tfno: +34.91.312.99.72
Fax: +34.983.36.75.64
http://www.tid.es
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The information contained in this transmission is privileged and
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this transmission in error, do not read it. Please immediately reply to
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