[Fiware-coaches] SME unable to access to FLUA ticket

[Federico Michele Facca]

Dear Marco,
the only way he can access tickets is by replying to emails. He has never
been supposed to be able to login into jira.

Regards,
Federico

On Mon, May 4, 2015 at 1:59 PM, consoft-fiwarecoach at consoft.it <
consoft-fiwarecoach at consoft.it> wrote:

>  Dear Federico,
>
>
>
> I’m facing a strange problem with a team from CEED Tech requesting the
> Community Account.
>
> Basically the guy from this team is not able anymore to get access to his
> ticket (which is FLUA-33 <https://jira.fiware.org/browse/FLUA-33>, old
> template) so he cannot interact anymore with me and the node team (for the
> next step) through this channel.
>
>
>
> He says:
>
> “ Dear Marco, I cannot login via my FIWARE cloud to Jira link that you
> supplied to me, don't you have some kind of SSO in place?
>
> Trying to reset my password with peter at beesafe.me account or to get an
> username with peter at beesafe.me email, both failed into information about
> an email being sent and with no email being received :-( ”
>
>
>
> Is there any way to solve this problem? Do you think that a new submission
> is somehow a valid walk-around?
>
>
>
> Thank you very much for your support.
>
>
>
> Best regards,
>
> Marco
>
>
>
>
>
> *Marco Terrinoni*
>
> Consoft Sistemi s.p.a.
>
> *BU Application*
>
> Via Pio VII 127 - 10127 - Torino
>
> Tel (+39) 011 3161571
>
> Fax (+39) 011 3161583
>
>
>
>
>
> _______________________________________________
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> Fiware-coaches at lists.fi-ware.org
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>
>


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