It seems not. What if I simply suggest to perform a new request? Da: Federico Michele Facca [mailto:federico.facca at create-net.org] Inviato: lunedì 4 maggio 2015 16:19 A: consoft-fiwarecoach at consoft.it Cc: fiware-coaches at lists.fi-ware.org Oggetto: Re: [Fiware-coaches] R: SME unable to access to FLUA ticket maybe he registered with the wrong email? On Mon, May 4, 2015 at 3:24 PM, consoft-fiwarecoach at consoft.it<mailto:consoft-fiwarecoach at consoft.it> <consoft-fiwarecoach at consoft.it<mailto:consoft-fiwarecoach at consoft.it>> wrote: Thank you for your answer Federico, now it’s much more clear. Anyway, the user doesn’t receive any message from the ticket; I tried also with “Request to user” but he says he doesn’t get any email (neither in spam folder). Do you have some advices? Thank you. Regards, Marco Da: Federico Michele Facca [mailto:federico.facca at create-net.org<mailto:federico.facca at create-net.org>] Inviato: lunedì 4 maggio 2015 14:07 A: consoft-fiwarecoach at consoft.it<mailto:consoft-fiwarecoach at consoft.it> Cc: fiware-coaches at lists.fi-ware.org<mailto:fiware-coaches at lists.fi-ware.org> Oggetto: Re: [Fiware-coaches] SME unable to access to FLUA ticket Dear Marco, the only way he can access tickets is by replying to emails. He has never been supposed to be able to login into jira. Regards, Federico On Mon, May 4, 2015 at 1:59 PM, consoft-fiwarecoach at consoft.it<mailto:consoft-fiwarecoach at consoft.it> <consoft-fiwarecoach at consoft.it<mailto:consoft-fiwarecoach at consoft.it>> wrote: Dear Federico, I’m facing a strange problem with a team from CEED Tech requesting the Community Account. Basically the guy from this team is not able anymore to get access to his ticket (which is FLUA-33<https://jira.fiware.org/browse/FLUA-33>, old template) so he cannot interact anymore with me and the node team (for the next step) through this channel. He says: “ Dear Marco, I cannot login via my FIWARE cloud to Jira link that you supplied to me, don't you have some kind of SSO in place? Trying to reset my password with peter at beesafe.me<mailto:peter at beesafe.me> account or to get an username with peter at beesafe.me<mailto:peter at beesafe.me> email, both failed into information about an email being sent and with no email being received :-( ” Is there any way to solve this problem? Do you think that a new submission is somehow a valid walk-around? Thank you very much for your support. Best regards, Marco Marco Terrinoni Consoft Sistemi s.p.a. BU Application Via Pio VII 127 - 10127 - Torino Tel (+39) 011 3161571<tel:%28%2B39%29%20011%203161571> Fax (+39) 011 3161583<tel:%28%2B39%29%20011%203161583> _______________________________________________ Fiware-coaches mailing list Fiware-coaches at lists.fi-ware.org<mailto:Fiware-coaches at lists.fi-ware.org> https://lists.fi-ware.org/listinfo/fiware-coaches -- -- Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training -- Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471<tel:%2B39%200461%20312471> M +39 334 6049758<tel:%2B39%20334%206049758> E federico.facca at create-net.org<mailto:federico.facca at create-net.org> T @chicco785 W www.create-net.org<http://www.create-net.org> _______________________________________________ Fiware-coaches mailing list Fiware-coaches at lists.fi-ware.org<mailto:Fiware-coaches at lists.fi-ware.org> https://lists.fi-ware.org/listinfo/fiware-coaches -- -- Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training -- Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca at create-net.org<mailto:federico.facca at create-net.org> T @chicco785 W www.create-net.org<http://www.create-net.org> -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-coaches/attachments/20150504/42d853ee/attachment.html>
You can get more information about our cookies and privacy policies clicking on the following links: Privacy policy Cookies policy