[Fiware-coaches] Community Account upgrade and deletion of Trial Accounts older that 14 days

[Chulani, Ilknur]

Dear Silvio and Fernando,

Is the deletion script still going ahead on June1? Is there a way to postpone this at least by one week?  There are still lots of pending requests as far as I can see, so it is very likely that some SMEs will lose data or VMs.

Best regards,

ilknur

From: fiware-coaches-bounces at lists.fi-ware.org [mailto:fiware-coaches-bounces at lists.fi-ware.org] On Behalf Of Silvio Cretti
Sent: Thursday, May 21, 2015 6:36 PM
To: wp5 at fi-xifi.eu; federation-nodes at fi-xifi.eu; fiware-coaches at lists.fi-ware.org
Cc: FERNANDO LOPEZ AGUILAR; Federico Michele Facca
Subject: [Fiware-coaches] Community Account upgrade and deletion of Trial Accounts older that 14 days

Dear infrastructure owners and FIWARE coaches,
at the moment there are around 100 FLUA_ tickets still in progress.
Soon (on June 1st) a script prepared by TID will be distributed in order to drop Trial account resources older than 14 days. Having so many pending requests to become community users is then risky.
What I suggest is:

@ Infrastructure Owner:
1) make sure to process the tickets asap
2) ensure that the process is really completed: each account should be upgraded to community (assign the proper role to the account) - just assigning the resources is not enough.

@Coaches:
1) make sure to process the tickets asap
2) Support the Infrastructure Owners in completing the process: for example if the IO asked for the tenant id and the user is not answering, please try to send a reminder to the user.

Hope this can help.
Best regards
  silvio
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