[Fiware-fractals-coaching] Fw: Problem with FIWARE Lab accounts

[Tania Peneva]

Hello!

I am forwarding you the first e-mail I have send regarding this issue 
(15.09.2015). Since then (2 months) I have sent you a lot 
of information regarding this issue and it will take me too much time to 
resend you everything again. 

Thank you and best regards,

--
Tanya Peneva
Accountant   -   Nemetschek OOD Bulgaria

www.nemetschek.bg   |   e-mail: TPeneva at nemetschek.bg   |   office: 
+359-2-4210-988   |   mobile: +359-886-464744

DISCLAIMER: Confidential. Dissemination, distribution or copying of this 
e-mail is prohibited. If you have received this e-mail in error, please 
notify the sender by replying to this message and delete it immediately. 
Nemetschek OOD shall not be liable for the message if altered, changed or 
falsified.

P Please consider the impact on the environment before printing this 
e-mail
----- Forwarded by Tania Peneva/Nemetschek_BG on 17.11.2015 16:31 -----

From:   Tania Peneva/Nemetschek_BG
To:     tech at fractals-fp7.com
Date:   15.09.2015 12:12
Subject:        Problem with FIWARE Lab accounts


Hello!

I am contacting you on behalf of Nemetschek company - we are executing a 
project funded by FRACTALS and have a community account on FIWARE Lab: 

We have the following problem: one of my colleagues - the Team Leader of 
the software development team has a personal account, through which he has 
access to the company account. The problem is that his account expired and 
now he doesn't have access to any of the company resources on FIWARE. This 
is a big problem for us and stops all our work
which has very strict deadlines for project reporting. So our problem is 
really URGENT.

I am attaching you the e-mail he received from your system regarding his 
account: 

Please assist us as soon as possible to fix this problem - we need 
instructions how to activate his account again - make it community?

This is a very serious problem for us because maybe soon the other 
developers will also be in the same situation - they have the same 
accounts.

Please get in touch with me as soon as possible and give me instructions 
how to proceed.

Thank you in advance!

Looking forward to your e-mail.

Regards,

--
Tanya Peneva
Accountant   -   Nemetschek OOD Bulgaria

www.nemetschek.bg   |   e-mail: TPeneva at nemetschek.bg   |   office: 
+359-2-4210-988   |   mobile: +359-886-464744

DISCLAIMER: Confidential. Dissemination, distribution or copying of this 
e-mail is prohibited. If you have received this e-mail in error, please 
notify the sender by replying to this message and delete it immediately. 
Nemetschek OOD shall not be liable for the message if altered, changed or 
falsified.

P Please consider the impact on the environment before printing this 
e-mail
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