[Fiware-lab-federation-nodes] User management

[Federico Michele Facca]

this is exactly what the procedure expected as mentioned in my previous reply.
unfortunately i cannot access the old manual to confirm (apparently all the data in my former google account
at create-net have been removed, even though, the procedure expected them to be moved to silvio…)

federico
Dr. Federico Michele Facca
Head of Martel Lab

Martel Innovate
Dorfstrasse 73 - 3073 Gümligen (Switzerland)
0041 78 807 58 38
0041 31 994 25 25
martel-innovate.com <http://martel-innovate.com/>

> On 23 Jun 2016, at 15:55, Wandekoken Grazioli Bruno Gaetano (gaea) <gaea at zhaw.ch> wrote:
> 
> Hi Fernando, all,
> 
> A suggestion for a FLUA ticket with multiple nodes assigned could be solved by cloning the ticket and assigning to the node requested by the user.
> It would make sense to have a clear process in case such situation happens. We will mention this in the next a/c.
> 
> Best regards,
> Bruno.
> From: FERNANDO LOPEZ AGUILAR <fernando.lopezaguilar at telefonica.com <mailto:fernando.lopezaguilar at telefonica.com>>
> Sent: Thursday, June 23, 2016 15:29
> To: Wandekoken Grazioli Bruno Gaetano (gaea); fiware-lab-federation-nodes at lists.fiware.org <mailto:fiware-lab-federation-nodes at lists.fiware.org>
> Subject: Re: [Fiware-lab-federation-nodes] User management
>  
> Dear Bruno,
>  
> Sorry for that, If I receive a FLUA ticket that was approved its requirements, I usually assign the requests that it suggests. I do not take into account any comment due to I suppose that that decision was taking by L1 FLUA team.
>  
> If it is not the way that we should work, we should clarify the issue for the future. Take into account that the user request explicitly servers both Spain, Mexico and Zurich.
>  
> Fernando
>  
> From: <fiware-lab-federation-nodes-bounces at lists.fiware.org <mailto:fiware-lab-federation-nodes-bounces at lists.fiware.org>> on behalf of "Wandekoken Grazioli Bruno Gaetano (gaea)" <gaea at zhaw.ch <mailto:gaea at zhaw.ch>>
> Date: Thursday 23 June 2016 at 15:13
> To: "fiware-lab-federation-nodes at lists.fiware.org <mailto:fiware-lab-federation-nodes at lists.fiware.org>" <fiware-lab-federation-nodes at lists.fiware.org <mailto:fiware-lab-federation-nodes at lists.fiware.org>>
> Subject: [Fiware-lab-federation-nodes] User management
>  
> Hi all,
>  
> Today a user assigned a ticket to our region [1] requesting help for an specific issue.
>  
> For our surprise (again!) we did not assign any resource to that user nor enabled him using the user management tool in the cloud portal.
> The user has created a vm in our system and it is using our resources.
>  
> Checking Jira we could see that Pasqueale Vitale and Fernando upgraded this user to Zurich2, ZurichS, Spain and Mexico.
> We thought that the process used in FIWARE would involve assigning the FLUA ticket to us so we are aware that there is a new user in the system and could change quotas accordingly with what was requested.  
>  
> I'm not sure what is the current process for enabling users in fiware but if it has changed and the FLUA tickets are not assigned to a node team anymore it would be great if node administrators get a notification whenever a user is enabled. This would avoid situations where the node cannot provide the resources requested by an user.
>  
> Best regards,
> Bruno.
>  
>  
> [1] https://jira.fiware.org/browse/HELP-6817 <https://jira.fiware.org/browse/HELP-6817>
> 
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