Dear Cristian, I Copy Alfonso and all the other nodes because this concerns every node. That user (mariocq77 at gmail.com) is a Trial user, not a community user. We agreed when we changed to the Vanilla version of Keystone that every node will be eligible by the new Trial users. If any node doesn't want to accept Trial users, please, let us know (Fernando, Alfonso and me) so we can change the "Sign up" procedure for the new users. Best regards, José Ignacio El 07/12/2017 a las 11:38, Cristian CMECIU escribió: > Hi all, > > Today we had a strange request from the user mariocq77 at gmail.com, that was not assigned by us on the node Brittany. > He don't know who gave him access to the node. He made only an account request. > Also I checked after his email address an FLUA ticket in Jira, without success. > > @Fernando: Do we have a procedure on the creation of a community user? > I think it will be a I'll change the default quota in 0 for instances and cpus. > > @Alvaro: How can we check the nodes where this user have access? Today, I know only to assign or delete the access on a specific node. > > BR, > Cristian > -----Message d'origine----- > De : FW External User (JIRA) [mailto:jira-help-desk at jira.fiware.org] > Envoyé : jeudi 7 décembre 2017 11:07 > À : Support Brittany <support-brittany at images-et-reseaux.com> > Objet : [FIWARE-JIRA] (HELP-13024) [Fiware-lab-help] Console access to instances > > > [ https://jira.fiware.org/browse/HELP-13024?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ] > > FW External User updated HELP-13024: > ------------------------------------ > > Comment by mariocq77 at gmail.com : > > Hello: > > I am sorry but I dont have answer for both questions: > > a) I dont know who give me access to brittany node. I selected the region when creating my account and later I received an email from ( > > noanswer at admtools.lab.fiware.org ). > > b) I dont know what you mean by FLUA. when I opened the ticket in Service Desk tool I received the following ticket number for this issue HELP-13023. > > Regards, > Mario. > > > > > 2017-12-07 10:55 GMT+01:00 Help-Desk <jira-help-desk at jira.fiware.org>: > >> > > >> [Fiware-lab-help] Console access to instances >> --------------------------------------------- >> >> Key: HELP-13024 >> URL: https://jira.fiware.org/browse/HELP-13024 >> Project: Help-Desk >> Issue Type: extRequest >> Components: FIWARE-LAB-HELP >> Reporter: FW External User >> Assignee: Britanny Node Support >> >> Hello: >> I have tried to assign a floating ip address to my project but >> it seems the pool is exhausted and I haven´t been able to do it. In >> order to progress I have tried to log through console but the system >> is asking me for username/password. Investigating in google I think >> console access is totally disabled but i want to check with you if >> this is the case. My instance runs the following image orion-psb-image-R5.4 >> If neither I can assign a floating ip address nor I can use >> console, is there anyway to connect to the instance? >> Regards, >> Mario. >> -- >> *Mario Camuñas Quilon* >> Senior Pre-Sales IT Consultant >> Phone: +34 609 949 525 >> Mail: mariocq77 at gmail.com >> Linkedin; http://www.linkedin.com/in/mariocamunas >> ______________________________________________________________________ >> ____________________ You can get more information about our cookies >> and privacy policies on the following links: >> - >> http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE >> _Privacy_Policy >> - >> http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookie >> s_Policy_FIWARE >> Fiware-lab-help mailing list >> Fiware-lab-help at lists.fiware.org >> https://lists.fiware.org/listinfo/fiware-lab-help >> [Created via e-mail received from: Mario Camunas >> <mariocq77 at gmail.com>] > > > -- > This message was sent by Atlassian JIRA > (v6.4.1#64016) -- −−− José Ignacio Carretero FIWARE Cloud and Platform Expert FIWARE Foundation FIWARE Foundation Franklinstrasse 13A 10587 Berlin email: joseignacio.carretero at fiware.org <mailto:joseignacio.carretero at fiware.org> www: http://fiware.org twitter: @jicarreterogu @FIWARE skype: jicarretero -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-federation-nodes/attachments/20171207/f5704174/attachment-0001.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: Foundation-31B.png Type: image/png Size: 251283 bytes Desc: not available URL: <https://lists.fiware.org/private/fiware-lab-federation-nodes/attachments/20171207/f5704174/attachment-0001.png>
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