[Fiware-lab-federation-nodes] TR: [FIWARE-JIRA] (HELP-13024) [Fiware-lab-help] Console access to instances

[Cristian CMECIU]

Thank you for the clarification José.

Brittany and Senegal node will not accept other users besides the community users accepted by Orange.
Meanwhile Lannion node will accept this type on users.
For the trial users we do we have a specific ticket in Jira, as FLUA for the community users?

@José: Can you please change the signup procedure for these 2 nodes?
Do we have the possibility to check the node access for the users?

BR,
Cristian


De : José Ignacio Carretero [mailto:joseignacio.carretero at fiware.org]
Envoyé : jeudi 7 décembre 2017 11:07
À : Cristian CMECIU <ccmeciu at images-et-reseaux.com>; Fernando Lopez <fernando.lopez at fiware.org>; Álvaro Alonso <aalonsog at dit.upm.es>
Cc : Support Brittany <support-brittany at images-et-reseaux.com>; Pietropaolo Alfonso <Alfonso.Pietropaolo at eng.it>; fiware-lab-federation-nodes at lists.fiware.org
Objet : Re: TR: [FIWARE-JIRA] (HELP-13024) [Fiware-lab-help] Console access to instances


Dear Cristian,

I Copy Alfonso and all the other nodes because this concerns every node.

That user (mariocq77 at gmail.com<mailto:mariocq77 at gmail.com>) is a Trial user, not a community user. We agreed when we changed to the Vanilla version of Keystone that every node will be eligible by the new Trial users.

If any node doesn't want to accept Trial users, please, let us know (Fernando, Alfonso and me) so we can change the "Sign up" procedure for the new users.

Best regards,
José Ignacio

El 07/12/2017 a las 11:38, Cristian CMECIU escribió:

Hi all,



Today we had a strange request from the user mariocq77 at gmail.com<mailto:mariocq77 at gmail.com>, that was not assigned by us on the node Brittany.

He don't know who gave him access to the node. He made only an account request.

Also I checked after his email address an FLUA ticket in Jira, without success.



@Fernando:  Do we have a procedure on the creation of a community user?

I think it will be a I'll change the default quota in 0 for instances and cpus.



@Alvaro: How can we check the nodes where this user have access? Today, I know only to assign or delete the access on a specific node.



BR,

Cristian

-----Message d'origine-----

De : FW External User (JIRA) [mailto:jira-help-desk at jira.fiware.org]

Envoyé : jeudi 7 décembre 2017 11:07

À : Support Brittany <support-brittany at images-et-reseaux.com><mailto:support-brittany at images-et-reseaux.com>

Objet : [FIWARE-JIRA] (HELP-13024) [Fiware-lab-help] Console access to instances





     [ https://jira.fiware.org/browse/HELP-13024?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]



FW External User updated HELP-13024:

------------------------------------



Comment by mariocq77 at gmail.com<mailto:mariocq77 at gmail.com> :



Hello:



     I am sorry but I dont have answer for both questions:



     a) I dont know who give me access to brittany node. I selected the region when creating my account and later I received an email from (



noanswer at admtools.lab.fiware.org<mailto:noanswer at admtools.lab.fiware.org> ).



      b) I dont know what you mean by FLUA. when I opened the ticket in Service Desk tool I received the following ticket number for this issue HELP-13023.



Regards,

Mario.









2017-12-07 10:55 GMT+01:00 Help-Desk <jira-help-desk at jira.fiware.org><mailto:jira-help-desk at jira.fiware.org>:













[Fiware-lab-help] Console access to instances

---------------------------------------------



                Key: HELP-13024

                URL: https://jira.fiware.org/browse/HELP-13024

            Project: Help-Desk

         Issue Type: extRequest

         Components: FIWARE-LAB-HELP

           Reporter: FW External User

           Assignee: Britanny Node Support



Hello:

      I have tried to assign a floating ip address to my project but

it seems the pool is exhausted and I haven´t been able to do it. In

order to progress I have tried to log through console but the system

is asking me for username/password. Investigating in google I think

console access is totally disabled but i want to check with you if

this is the case. My instance runs the following image  orion-psb-image-R5.4

       If neither  I can assign a floating ip address nor I can use

console, is there anyway to connect to the instance?

Regards,

Mario.

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Mail: mariocq77 at gmail.com<mailto:mariocq77 at gmail.com>

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