[Fiware-lab-help] fault symptoms with the fi-lab portal - reason unclear - please confirm

[Álvaro Alonso]

Hi Miguel, Bernd

I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon

Best regards
-- 
Álvaro

El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió:

> Many Thanks!
> 
> Please take your time - not the most urgent issue.
> 
> Best Regards, Bernd
> 
> ============
> Bernd Bochow
> Next Generation Network Infrastructures
> Fraunhofer Institute for Open Communication Systems (FOKUS)
> Kaiserin-Augusta-Allee 31, D-10589 Berlin
> e-mail: bernd.bochow at fokus.fraunhofer.de, bernd.bochow at ieee.org
> phone:  +49 30 3463-7238
> fax:    +49 30 3463-997238
> 
> On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:
> 
>> Dear Bernd,
>> 
>> We have checked that this is happening and passed a pivate request to  the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.
>> 
>> Best regards,
>> 
>> Miguel
>> 
>> 
>> 
>> 
>> El 25/06/2014 13:55, Bochow, Bernd escribió:
>>> Dear All,
>>> 
>>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.
>>> 
>>> I would like to ask if anybody of you has observed similar symptoms as described below.
>>> 
>>> Many Thanks for your help!
>>> Any hint would be highly appreciated since I cannot use the portal now any more.
>>> 
>>> =======
>>> 
>>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.
>>> 
>>> At some point around that time the portal started to behave strangely.
>>> I observed the following:
>>> 
>>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones.
>>> - the floating-IP ranges I could select from changed and I could instantiate an image any more.
>>> (now got the error that I would need admin rights to launch an image)
>>> 
>>> At this point in time I could see that I seemingly was not able to change anymore between regions.
>>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
>>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
>>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.
>>> 
>>> Further trying to track down the problem I noticed the following.
>>> 
>>> - I was still able to see my routers and networks.
>>> - I verified via the CLI that these have been instantiated at the Berlin node correctly.
>>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
>>> - When trying to delete the networks and routers I failed and got an error message
>>> {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
>>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
>>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal.
>>> 
>>> 
>>> Best Regards, Bernd
>>> 
>>> ============
>>> Bernd Bochow
>>> Next Generation Network Infrastructures
>>> Fraunhofer Institute for Open Communication Systems (FOKUS)
>>> Kaiserin-Augusta-Allee 31, D-10589 Berlin
>>> e-mail: bernd.bochow at fokus.fraunhofer.de, bernd.bochow at ieee.org
>>> phone:  +49 30 3463-7238
>>> fax:    +49 30 3463-997238
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> Fiware-lab-help mailing list
>>> Fiware-lab-help at lists.fi-ware.org
>>> https://lists.fi-ware.org/listinfo/fiware-lab-help
>> 
>> -- 
>> ----------------------------------------------------------------------
>>      _/          _/_/                     Miguel Carrillo Pacheco
>>     _/   _/     _/  _/   Telefónica       Distrito Telefónica 
>>    _/ _/_/_/   _/   _/   Investigación y  Edifico Oeste 1, Planta 9 
>>   _/   _/     _/  _/     Desarrollo       Ronda de la Comunicación S/N 
>>  _/          _/_/                         28050 Madrid (Spain)  
>>                                           Tel:  (+34) 91 483 26 77    
>> 
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