[Fiware-lab-help] fault symptoms with the fi-lab portal - reason unclear - please confirm

Álvaro Alonso aalonsog at dit.upm.es
Wed Jun 25 19:50:27 CEST 2014


Hi, 

we have just fixed the issue. 

Sorry for the inconvenience.

BR
-- 
Álvaro

El Jun 25, 2014, a las 6:23 PM, Álvaro Alonso escribió:

> Hi Miguel, Bernd
> 
> I have detected the problem and I'm working with TID team in order to solve it. I hope it will be fixed this afternoon
> 
> Best regards
> -- 
> Álvaro
> 
> El Jun 25, 2014, a las 2:35 PM, Bochow, Bernd escribió:
> 
>> Many Thanks!
>> 
>> Please take your time - not the most urgent issue.
>> 
>> Best Regards, Bernd
>> 
>> ============
>> Bernd Bochow
>> Next Generation Network Infrastructures
>> Fraunhofer Institute for Open Communication Systems (FOKUS)
>> Kaiserin-Augusta-Allee 31, D-10589 Berlin
>> e-mail: bernd.bochow at fokus.fraunhofer.de, bernd.bochow at ieee.org
>> phone:  +49 30 3463-7238
>> fax:    +49 30 3463-997238
>> 
>> On 25 Jun 2014, at 14:29, Miguel Carrillo wrote:
>> 
>>> Dear Bernd,
>>> 
>>> We have checked that this is happening and passed a pivate request to  the UPM team (they are also on this list). I recall talking to this team yesterday and they were a little bit under pressure due to some sort of event in XiFi - let us see how fast they can react, hopefully soon.
>>> 
>>> Best regards,
>>> 
>>> Miguel
>>> 
>>> 
>>> 
>>> 
>>> El 25/06/2014 13:55, Bochow, Bernd escribió:
>>>> Dear All,
>>>> 
>>>> since yesterday around 14:00 CEST I noticed a strange behavior of the cloud portal that I was not able to track down.
>>>> 
>>>> I would like to ask if anybody of you has observed similar symptoms as described below.
>>>> 
>>>> Many Thanks for your help!
>>>> Any hint would be highly appreciated since I cannot use the portal now any more.
>>>> 
>>>> =======
>>>> 
>>>> I was creating routers and networks for an experiment on the Berlin node under my personal tenant 3014.
>>>> 
>>>> At some point around that time the portal started to behave strangely.
>>>> I observed the following:
>>>> 
>>>> - my key-pairs and instances vanished and the flavors I could select from switched to different ones.
>>>> - the floating-IP ranges I could select from changed and I could instantiate an image any more.
>>>> (now got the error that I would need admin rights to launch an image)
>>>> 
>>>> At this point in time I could see that I seemingly was not able to change anymore between regions.
>>>> Regardless which region I selected from the drop-down list I ended up on some remote node (although the portal displayed the region selected).
>>>> I could not identify the region active but it is the one offering the floating IPs from "net8300" and the flavors m1.tiny, m1.small, m2.largerdisk.
>>>> The usual log on/off, refresh and browser cache clear did not help, so I assume it was not a local problem.
>>>> 
>>>> Further trying to track down the problem I noticed the following.
>>>> 
>>>> - I was still able to see my routers and networks.
>>>> - I verified via the CLI that these have been instantiated at the Berlin node correctly.
>>>> - I could modify these and set the default gateway on the router via the portal (I could select here from the Berlin node networks provided).
>>>> - When trying to delete the networks and routers I failed and got an error message
>>>> {"QuantumError": "Unable to complete operation on network d4b6d33a-4cd8-41e2-8dc9-47024ccf1858. There are one or more ports still in use on the network."}
>>>> - via CLI I could identify that there was a port allocated but not shown via the portal. This port was created before the point in time when the problems started (along with the corresponding network/router and a vm instance that also vanished as noted before).
>>>> - via CLI I could remove this port and then succeeded in removing the network through the cloud portal.
>>>> 
>>>> 
>>>> Best Regards, Bernd
>>>> 
>>>> ============
>>>> Bernd Bochow
>>>> Next Generation Network Infrastructures
>>>> Fraunhofer Institute for Open Communication Systems (FOKUS)
>>>> Kaiserin-Augusta-Allee 31, D-10589 Berlin
>>>> e-mail: bernd.bochow at fokus.fraunhofer.de, bernd.bochow at ieee.org
>>>> phone:  +49 30 3463-7238
>>>> fax:    +49 30 3463-997238
>>>> 
>>>> 
>>>> 
>>>> _______________________________________________
>>>> Fiware-lab-help mailing list
>>>> Fiware-lab-help at lists.fi-ware.org
>>>> https://lists.fi-ware.org/listinfo/fiware-lab-help
>>> 
>>> -- 
>>> ----------------------------------------------------------------------
>>>      _/          _/_/                     Miguel Carrillo Pacheco
>>>     _/   _/     _/  _/   Telefónica       Distrito Telefónica 
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>>>   _/   _/     _/  _/     Desarrollo       Ronda de la Comunicación S/N 
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>>> 
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