[Fiware-lab-help] VM don't connect in Zurich region

Cristina Albaladejo Pérez cristina.albaladejo at widhoc.com
Tue Apr 7 11:49:21 CEST 2015


Dear Daniele.

I answer the questions in line.

Thank you for you response.

Regards. Cristina.

2015-04-07 11:03 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>:

> Dear,
>
> I’ve forwarded your request to the Zurich tech support, but I kindly ask
> you to check and reply the following:
>
> - Are you trying to connect using ssh ? Yes, with the Putty application
>
   - If yes, is the public IP still associated with your instance ? Yes. Also
the key-pair is configured correctly ? Yes
[image: Imágenes integradas 1]

> - Did you check/open relevant ports on the security group associated with
> the instance ? Yes

[image: Imágenes integradas 2]

>
> - Did you check the instance console (the VM could be in a “not running”
> state) ?
> - Can you send us the instance ID ?
>


   - *Name: * Widhoc
   - *ID: * 1f089a3e-3698-47a1-9f4c-2b2a30769d99
   - *Status: * ACTIVE



>
> Best,
> Daniele
>
> On 07 Apr 2015, at 09:06, Cristina Albaladejo Pérez <
> cristina.albaladejo at widhoc.com> wrote:
>
> > Hi.
> >
> > I was working with a Virtual Machine in the Zurich region but one week
> ago that I can't connect to it. The following are data of this VM.
> >
> > Info: Connected to project cristina-2 (ID
> 00000000000000000000000000011414)
> > IP pública: 160.85.2.16
> >
> > Could you check if there is any problem?
> >
> > Thank you.
> >
> > Cristina.
> >
> >
> > Dra. Cristina Albaladejo Pérez
> > CEDIT - Parque Tecnológico de Fuente Álamo
> > Ctra. del Estrecho-Lobosillo, km. 2
> > 30320 - Fuente Álamo (Murcia)
> > cristina.albaladejo at widhoc.com - Tlf: 968 197 583
> >
> >
> > _______________________________________________
> > Fiware-lab-help mailing list
> > Fiware-lab-help at lists.fi-ware.org
> > https://lists.fi-ware.org/listinfo/fiware-lab-help
>
>


-- 


Dra. Cristina Albaladejo Pérez
CEDIT - Parque Tecnológico de Fuente Álamo
Ctra. del Estrecho-Lobosillo, km. 2
30320 - Fuente Álamo (Murcia)
cristina.albaladejo at widhoc.com - Tlf: 968 197 583
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