From Zurich support they are asking also which image are you running as instance. Please let us know if opening security groups solves the issues. Daniele On 07 Apr 2015, at 12:55, Daniele Santoro <daniele.santoro at create-net.org> wrote: > Dear, > > Attached is the reply from Zurich support. Can you please try the suggestion they give ? If it doesn’t work can you please try to temporary allow all (both TCP and UDP) in your security group ? > > > Hi, > We have looked into this. > • Are you trying to connect using ssh ? > • If yes, is the public IP still associated with your instance ? Also the key-pair is configured correctly ? > Public IP is associated. > • Did you check/open relevant ports on the security group associated with the instance ? > root at node-1:~# nova list-secgroup 1f089a3e-3698-47a1-9f4c-2b2a30769d99 > ----------------------------------------------------------------------------------- > Id Name Description > ----------------------------------------------------------------------------------- > 162b69b3-576d-4da1-baea-ddeb5697e033 widhoc_security_group Securuty Group of Widhoc > ----------------------------------------------------------------------------------- > root at node-1:~# nova secgroup-list-rules 162b69b3-576d-4da1-baea-ddeb5697e033 > -------------------------------------------------- > IP Protocol From Port To Port IP Range Source Group > -------------------------------------------------- > tcp 1026 1026 0.0.0.0/0 > tcp 8080 8080 0.0.0.0/0 > tcp 22 22 0.0.0.0/0 > -------------------------------------------------- > root at node-1:~# > • Did you check the instance console (the VM could be in a “not running” state) ? > VM is active. > • Can you send us the instance ID ? > root at node-1:~# nova list --all-tenants | grep 160.85.2.16 > 1f089a3e-3698-47a1-9f4c-2b2a30769d99 Widhoc ACTIVE > • > Running node-int-net-1=192.168.100.47, 160.85.2.16 > root at node-1:~# > I think the problem is with the secgroups - I think that for the ssh rule, they > need to set the from port to 0. > BR, > Seán. > > > Best, > Daniele > > On 07 Apr 2015, at 11:49, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: > >> Dear Daniele. >> >> I answer the questions in line. >> >> Thank you for you response. >> >> Regards. Cristina. >> >> 2015-04-07 11:03 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: >> Dear, >> >> I’ve forwarded your request to the Zurich tech support, but I kindly ask you to check and reply the following: >> >> - Are you trying to connect using ssh ? Yes, with the Putty application >> - If yes, is the public IP still associated with your instance ? Yes. Also the key-pair is configured correctly ? Yes >> <image.png> >> - Did you check/open relevant ports on the security group associated with the instance ? Yes >> <image.png> >> >> - Did you check the instance console (the VM could be in a “not running” state) ? >> - Can you send us the instance ID ? >> >> • Name: Widhoc >> • ID: 1f089a3e-3698-47a1-9f4c-2b2a30769d99 >> • Status: ACTIVE >> >> >> Best, >> Daniele >> >> On 07 Apr 2015, at 09:06, Cristina Albaladejo Pérez <cristina.albaladejo at widhoc.com> wrote: >> >>> Hi. >>> >>> I was working with a Virtual Machine in the Zurich region but one week ago that I can't connect to it. The following are data of this VM. >>> >>> Info: Connected to project cristina-2 (ID 00000000000000000000000000011414) >>> IP pública: 160.85.2.16 >>> >>> Could you check if there is any problem? >>> >>> Thank you. >>> >>> Cristina. >>> >>> >>> Dra. Cristina Albaladejo Pérez >>> CEDIT - Parque Tecnológico de Fuente Álamo >>> Ctra. del Estrecho-Lobosillo, km. 2 >>> 30320 - Fuente Álamo (Murcia) >>> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 >>> >>> >>> _______________________________________________ >>> Fiware-lab-help mailing list >>> Fiware-lab-help at lists.fi-ware.org >>> https://lists.fi-ware.org/listinfo/fiware-lab-help >> >> >> >> >> -- >> >> >> Dra. Cristina Albaladejo Pérez >> CEDIT - Parque Tecnológico de Fuente Álamo >> Ctra. del Estrecho-Lobosillo, km. 2 >> 30320 - Fuente Álamo (Murcia) >> cristina.albaladejo at widhoc.com - Tlf: 968 197 583 >> >> > -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 204 bytes Desc: Message signed with OpenPGP using GPGMail URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150407/125db3c2/attachment.pgp>
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