[Fiware-lab-help] R: Creating Help-Desk Ticket failed

[Cipriani Marco]

Dear Alexander,
you may experience this problem because most of the regions provide Floating IP public on request only. Another reason could be there are no more public IP available in the Berlin pool.
I'm going to forward your request to the Berlin support team.

Anyway, in order to allocate correctly a public Floating IP, you have to select public-ext-net-01 as network pool.
Finally, Berlin networks are managed by Neutron OpenStack component, therefore you may create your network as explained at link: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron.

Best regards
Marco


Da: fiware-lab-help-bounces at lists.fi-ware.org [mailto:fiware-lab-help-bounces at lists.fi-ware.org] Per conto di Alexander Dragosch
Inviato: giovedì 16 aprile 2015 14:24
A: fiware-lab-help at lists.fi-ware.org
Oggetto: [Fiware-lab-help] Creating Help-Desk Ticket failed


Hello,

i tryed to create a ticket for the region Berlin using following URL
http://status.lab.fi-ware.org/

It does not seem to work.
Here is my ticket:

Floating IP allocation failed
Hello,
I would like to access my VM-Instance from internet, so my idea was to
allocate a floating IP and assign this IP to my instance.

I executed following steps:
- navigated to "Security->Floating IPs"
- clicked "Allocate IP to Project"
- selected "public-ext-net-01"
Failed with following error:
{"computeFault": {"message": "The server has either erred or is incapable of performing the requested operation.", "code": 500}}

Same steps executed with the pool "federation-ext-net-01"
Now I have the IP "10.0.16.200"
Select this IP and associate to my instance "mapt"
Now I get the error:
{"badRequest": {"message": "Error. Unable to associate floating ip", "code": 400}}
Region: BERLIN
Username: alexander.dragosch at googlemail.com<mailto:alexander.dragosch at googlemail.com>
alexander-dragosch (ID 00000000000000000000000000012589)

Thanks in advance for your help







Mit freundlichen Grüßen
Alexander Dragosch
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