[Fiware-lab-help] Creating Help-Desk Ticket failed

[Federico Michele Facca]

thanks alexander,
we will check the issue on tickets.

best,
federico

On Thu, Apr 16, 2015 at 2:23 PM, Alexander Dragosch <
alexander.dragosch at googlemail.com> wrote:

>
> Hello,
>
> i tryed to create a ticket for the region Berlin using following URL
> http://status.lab.fi-ware.org/
>
> It does not seem to work.
> Here is my ticket:
>
> *Floating IP allocation failed*
> Hello,
> I would like to access my VM-Instance from internet, so my idea was to
> allocate a floating IP and assign this IP to my instance.
>
> I executed following steps:
> - navigated to "Security->Floating IPs"
> - clicked "Allocate IP to Project"
> - selected "public-ext-net-01"
> Failed with following error:
> {"computeFault": {"message": "The server has either erred or is incapable
> of performing the requested operation.", "code": 500}}
>
> Same steps executed with the pool "federation-ext-net-01"
> Now I have the IP "10.0.16.200"
> Select this IP and associate to my instance "mapt"
> Now I get the error:
> {"badRequest": {"message": "Error. Unable to associate floating ip",
> "code": 400}}
> Region: BERLIN
> Username: alexander.dragosch at googlemail.com
> alexander-dragosch (ID 00000000000000000000000000012589)
>
> Thanks in advance for your help
>
>
>
>
>
>
>
> Mit freundlichen Grüßen
> *Alexander Dragosch*
>
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-lab-help
>
>


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