[Fiware-lab-help] Problem with Market Place instance

[Jose Lopez Veiga LKN]

Hello,

We can't connect to marketplace-ri-R2.3 instance.

The image status is active and running but the instance doesn't respond to
ping or nmap from local net. Neither shh if we assign it a public ip.

We've tried to reboot and relaunch, the configuration (security groups,
network) is correct, the region is Lanninon2 and the instance ID is
ecbd2831-bdd7-4e0a-b4ec-323b2f47b450.

Can you check if the instance is running and how can we connect to it?

Thank you in advance.

Regards

Jose Lopez Veiga
Software Engineer | *Linknovate.com <http://linknovate.com/>*
94306 Palo Alto, CA
c.  skype: joseveiga11
e.  jose at linknovate.com
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