[Fiware-lab-help] FIWARE Lab Assistance

[Daniele Santoro]

Dear Stefano,

I’m forwarding your request directly to the Trento node support.

In the meantime, can you please reply with some more information, like:

- User/Tenant ID
- Community or Trial account type

Best,
Daniele

On 11 Aug 2015, at 09:53, Stefano Martinallo <stefano at sherlock.bike> wrote:

> To the FIWARE Lab Assistance,
> 
> I recently created a VM instance in the FIWARE Cloud and I'd like to connect to such an instance via SSH.
> I created a security group that accept connections on port 22 however, when it comes to allocate a new floating IP to my project I get the 500 error with the following message "The server has either erred or is incapable of performing the requested operation".
> In addition, the "Allocate Floating IP" window says "0 IPs available".
> 
> On August the 3rd, I sent my id documents to the Trento Node.
> I am wondering if this issue comes from a bad configuration of my VM or the assignment of the floating IP is still in a pending state.
> 
> Best regards,
> 
> Stefano Martinallo
> 
> Software Engineer @ Sherlock s.r.l.
> email: stefano at sherlock.bike
> mobile: +39 340 6162136
> skype: steo.nallo
> www.sherlock.bike
> 
> _______________________________________________
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fi-ware.org
> https://lists.fi-ware.org/listinfo/fiware-lab-help

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