[Fiware-lab-help] FIWARE Lab Assistance

[Daniele Santoro]

Thank you for the information.

In the future please keep the ML in CC for all the replies to update all the person involved in the resolution of the issue.

Thanks,
Daniele

On 11 Aug 2015, at 14:06, Stefano Martinallo <stefano at sherlock.bike> wrote:

> Hi Daniele,
> 
> Please find attached my info:
> 
> User: stefano at sherlock.bike
> Account type: community with default max quotas resources.
> 
> Do not hesitate to contact me if you require any further information.
> 
> Kind regards,
> 
> On Tuesday, August 11, 2015, Daniele Santoro <daniele.santoro at create-net.org> wrote:
> Dear Stefano,
> 
> I’m forwarding your request directly to the Trento node support.
> 
> In the meantime, can you please reply with some more information, like:
> 
> - User/Tenant ID
> - Community or Trial account type
> 
> Best,
> Daniele
> 
> On 11 Aug 2015, at 09:53, Stefano Martinallo <stefano at sherlock.bike> wrote:
> 
> > To the FIWARE Lab Assistance,
> >
> > I recently created a VM instance in the FIWARE Cloud and I'd like to connect to such an instance via SSH.
> > I created a security group that accept connections on port 22 however, when it comes to allocate a new floating IP to my project I get the 500 error with the following message "The server has either erred or is incapable of performing the requested operation".
> > In addition, the "Allocate Floating IP" window says "0 IPs available".
> >
> > On August the 3rd, I sent my id documents to the Trento Node.
> > I am wondering if this issue comes from a bad configuration of my VM or the assignment of the floating IP is still in a pending state.
> >
> > Best regards,
> >
> > Stefano Martinallo
> >
> > Software Engineer @ Sherlock s.r.l.
> > email: stefano at sherlock.bike
> > mobile: +39 340 6162136
> > skype: steo.nallo
> > www.sherlock.bike
> >
> > _______________________________________________
> > Fiware-lab-help mailing list
> > Fiware-lab-help at lists.fi-ware.org
> > https://lists.fi-ware.org/listinfo/fiware-lab-help
> 
> 
> 
> --
> Stefano Martinallo

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