Hello, I am sending on behalf of FRACTALS accelerator project. I am working as a tech mentor. I would like to report the next issue reported by one of our beneficiaries: "We have noticed that node Piraeus has deleted everything that we had in our account. More specifically we have lost our vm instances and services that were deployed but also we have lost our assigned public IP Info: Connected to project EMPORIA (ID e996819e2e4e42d6b8d10621c17e2fb4) Can we have a reason for this deletion? Is it possible to recover from a backup? Email: c.ververidis at hypertech.gr <mailto:c.ververidis at hypertech.gr> VM info: Name: emporia – app ID: 9dc84740-40de-4168-8861-a3e2cfecb0c3 Image Name: Ubuntu12.04-server-x86_64 region: PiraeusN RAM: 2048MB VCPUs: 1 VCPU Disk: 20GB node-int-net-01: 10.60.4.195 node-int-net-01: 185.23.171.118 " It could be great if you can provide support on that. Thank you in advance. Kind Regards, — | Dimitris Soukaras | Research Assistant | mobile: +30 6949313186 | tel: +30 210 727 5172 | skype: dimitris9055 | University of Athens | Department of Informatics | and Telecommunications | http://www.uoa.gr/ <http://www.uoa.gr/> | SCAN lab | http://scan.di.uoa.gr/ <http://www.uoa.gr/> -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20151209/537d0b88/attachment.html>
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