Dear Juan Carlos, Your VM seems to be working again. Best regards, José Ignacio El 22/01/15 a las 17:27, Cipriani Marco escribió: Dear Juan Carlos, I forwarded your issue to the Spain support team. They will quickly help you to solve the problem. Best regards Marco Da: evolutionoftnt at gmail.com<mailto:evolutionoftnt at gmail.com> [mailto:evolutionoftnt at gmail.com] Per conto di Juan Carlos Ballesteros Hermida Inviato: giovedì 22 gennaio 2015 17:17 A: Cipriani Marco Cc: websacris2000 at gmail.com<mailto:websacris2000 at gmail.com>; fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> Oggetto: Re: [Fiware-lab-help] Virtual Machine Down Hi Marco, when I sent you the mail, I couldn´t reboot the machine. Now the machine is up (I don´t do anything) with status "shutoff". I don´t undertand what happens. Thanks for your attention. Cheers, JC 2015-01-22 17:08 GMT+01:00 Cipriani Marco <marco2.cipriani at telecomitalia.it<mailto:marco2.cipriani at telecomitalia.it>>: Dear Juan Carlos, thank you for contacting us. You should be able to restart your VM, selecting “Reboot Instance” from “Actions” drop-down button. If this does not solve, I will forward your issue to the Spain node support team. I look forward to your kind feedback. Best regards Marco Da: fiware-lab-help-bounces at lists.fi-ware.org<mailto:fiware-lab-help-bounces at lists.fi-ware.org> [mailto:fiware-lab-help-bounces at lists.fi-ware.org<mailto:fiware-lab-help-bounces at lists.fi-ware.org>] Per conto di Juan Carlos Ballesteros Inviato: giovedì 22 gennaio 2015 16:28 A: fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org> Cc: websacris2000 at gmail.com<mailto:websacris2000 at gmail.com> Oggetto: [Fiware-lab-help] Virtual Machine Down Good afternoon, my name is Juan Carlos Ballesteros and I have virtual machine in the cloud of filab. We have one machine in Fi-Lab cloud, and this weekend the machine has been shutdown. [cid:part6.00090608.06010308 at telefonica.com] I can start this machine, can you help me please? I attach to you a screen capture with the data of the machine. Greetings, JC Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. 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