Hi Gergo I don't understand why it takes 4 days and I still haven't received a response! We figured out that the Cosmos instance denied the access, because our username was already used by another company/user. This is clearly a Cosmos defect. There should be validation of username/password to avoid duplications. The ticket can be closed. I would appreciate a bit more help from FIWARE technical support. Thanks Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 On 5 June 2015 at 11:42, "Gergő, Gombos" <gombos.gergo at wigner.mta.hu> wrote: > Dear Keyvan, > > I forwarded your question to the Cosmos developers. They will write to you > as soon. > > Best Regards, > Gergő > > > 2015.06.05. 12:35 keltezéssel, Keyvan K írta: > > Hi > > We can't access the global COSMOS instance. We can login (see > screenshot), however, ssh access does not accept the login. > > Could this be because of our username "support"? > > Best > Keyvan > > 3DPrinteo Ltd > > M: +44(0)7575531633 > > Address: 1 East Poultry Avenue, EC1A 9PT, London > 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 > VAT Registration Number: 160393911 > > > _______________________________________________ > Fiware-lab-help mailing listFiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help > > > -- > Gergő Gombos > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150609/13ab8260/attachment.html>
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