[Fiware-lab-help] COSMOS access denied

Keyvan K keyvan.k at 3dprinteo.com
Tue Jun 9 11:29:58 CEST 2015


Hi Gergo

I don't understand why it takes 4 days and I still haven't received a
response!

We figured out that the Cosmos instance denied the access, because our
username was already used by another company/user. This is clearly a Cosmos
defect. There should be validation of username/password to avoid
duplications.

The ticket can be closed.

I would appreciate a bit more help from FIWARE technical support.

Thanks
Keyvan


3DPrinteo Ltd

M: +44(0)7575531633

Address: 1 East Poultry Avenue, EC1A 9PT, London
3DPrinteo Ltd is registered in England & Wales Company Number 8486322
VAT Registration Number: 160393911

On 5 June 2015 at 11:42, "Gergő, Gombos" <gombos.gergo at wigner.mta.hu> wrote:

>  Dear Keyvan,
>
> I forwarded your question to the Cosmos developers. They will write to you
> as soon.
>
> Best Regards,
> Gergő
>
>
> 2015.06.05. 12:35 keltezéssel, Keyvan K írta:
>
>   Hi
>
>  We can't access the global COSMOS instance. We can login (see
> screenshot), however, ssh access does not accept the login.
>
>  Could this be because of our username "support"?
>
>  Best
>  Keyvan
>
>  3DPrinteo Ltd
>
> M: +44(0)7575531633
>
>  Address: 1 East Poultry Avenue, EC1A 9PT, London
>  3DPrinteo Ltd is registered in England & Wales Company Number 8486322
> VAT Registration Number: 160393911
>
>
> _______________________________________________
> Fiware-lab-help mailing listFiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help
>
>
> --
> Gergő Gombos
>
>
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