Hi Raul, big apologizes from the team. We have running is serious troubles on different nodes with the update of the new keystone. As soon as stabilized (hopefully today, since it seems we found out the blocking issue), we will come back to you. Federico On Mon, May 11, 2015 at 12:14 PM, Raul Palma <rpalma at man.poznan.pl> wrote: > Hi again, > We are still trying to get support from fiware on the issues below. Is it > possible to get some feedback from someone? > Thanks, > Raul > > > From: Raul Palma <rpalma at man.poznan.pl> > Date: Thursday 7 May 2015 13:25 > To: Aristi Galani <agalani at unipi.gr>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com>, <jira-help-desk at fi-ware.org> > > Cc: Sándor Laki <laki.sandor at wigner.mta.hu>, < > fiware-lab-help at lists.fi-ware.org>, "'iwave at unipi.gr'" <iwave at unipi.gr>, > "Kruize, Jan Willem" <janwillem.kruize at wur.nl> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Hi again, > Is someone able to provide feedback on this? > Thanks, > Raul > > From: Raul Palma <rpalma at man.poznan.pl> > Date: Tuesday 5 May 2015 14:41 > To: Aristi Galani <agalani at unipi.gr>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com> > Cc: Sándor Laki <laki.sandor at wigner.mta.hu>, < > fiware-lab-help at lists.fi-ware.org>, "'iwave at unipi.gr'" <iwave at unipi.gr>, > "Kruize, Jan Willem" <janwillem.kruize at wur.nl> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear helpdesk team, > We did not receive any answer about the issue below… > > We have some other questions: > > * We would like to use the Waterford Fi-Lab node, could you please that > this node is stable and can be used for our production servers? Is the plan > for this node to stay up for the duration on the project? > * Could you also let me know what the different between these IP pools is > please, and which we should be choosing: federation-ext-net-01 and > public-ext-net-01. The option is given when selecting to assign a floating > IP to the project. > * Wrt to a particular GE: a) either of the two available PEP proxies for > Orion (i.e. either /fiware-orion-pep or /fi-ware-pep-proxy) can use > Keycloak's IDM instead of Keystone's ? > > b) if not, are there plans to make this functionality available? > > I look forward for your assistance. > > Thanks, > > Raul > > From: Raul Palma <rpalma at man.poznan.pl> > Date: Monday 30 March 2015 21:33 > To: Aristi Galani <agalani at unipi.gr>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com> > Cc: Sándor Laki <laki.sandor at wigner.mta.hu>, < > fiware-lab-help at lists.fi-ware.org>, "'iwave at unipi.gr'" <iwave at unipi.gr> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear helpdesk team, > We have another issue: > One SME says they were able to get a public IP on the PireasN Node, but > they can't reach, not even ping, their VM on the public IP that they > assigned to it. Any ideas on why this may be the case? > > here are some details: > > IP Addresses: node-int-net-01: 10.60.4.76 / node-int-net-01: 185.23.171.28 > name: connecterra_vm > Floating IP Pool: public-ext-net-01 > Image Name: Ubuntu12.04-server-x86_64 > Region: PiraesN > Security Group: default > Status: ACTIVE > Power State: RUNNING > > The Instance Console Log is Empty > > > Thanks, > > Raul > > From: Raul Palma <rpalma at man.poznan.pl> > Date: Monday 30 March 2015 20:49 > To: Aristi Galani <agalani at unipi.gr>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com> > Cc: Sándor Laki <laki.sandor at wigner.mta.hu>, < > fiware-lab-help at lists.fi-ware.org>, "'iwave at unipi.gr'" <iwave at unipi.gr> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear helpdesk team, > I still don’t have any answer from Spain. Are they giving support? Please > see last comment in https://github.com/SAF2/documentation/issues/3 > Thanks, > Raul > > > From: Aristi Galani <agalani at unipi.gr> > Date: Monday 16 March 2015 17:32 > To: Raul Palma <rpalma at man.poznan.pl>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com> > Cc: Sándor Laki <laki.sandor at wigner.mta.hu>, < > fiware-lab-help at lists.fi-ware.org>, "'iwave at unipi.gr'" <iwave at unipi.gr> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear Raul > > We are forwarding again your request to Spain helpdesk team. > > > Kind regards > IWAVE team, on behalf of helpdesk team > > > > On 3/16/2015 1:35 PM, Raul Palma wrote: > > Dear Aristi > I would like to know if there is any feedback on this? I haven’t received > any reply from Spain helpdesk team yet. > Best Regards > Raul > > From: Aristi Galani <agalani at unipi.gr> > Date: Wednesday 11 March 2015 10:41 > To: Raul Palma <rpalma at man.poznan.pl>, Sándor Laki < > laki.sandor at wigner.mta.hu>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com>, <fiware-lab-help at lists.fi-ware.org > > > Cc: "'iwave at unipi.gr'" <iwave at unipi.gr> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear Raul > > We forwarded your request to Spain helpdesk team . > > Kind regards > IWAVE team, on behalf of helpdesk team > > > > > > On 3/10/2015 5:13 PM, Raul Palma wrote: > > Dear Sandor, > The SME said that they are using the Spain region. They are in the UK and > were advised to use the Spain one. > > Best Regards, > Raul > > From: Raul Palma <rpalma at man.poznan.pl> > Date: Tuesday 10 March 2015 15:23 > To: Sándor Laki <laki.sandor at wigner.mta.hu>, MIGUEL CARRILLO PACHECO < > miguel.carrillopacheco at telefonica.com>, <fiware-lab-help at lists.fi-ware.org > > > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear Sandor > Thank you for following this. Do you mean the FIWARE-lab node that they > are currently using, or? > Best Regards, > Raul > > > From: Sándor Laki <laki.sandor at wigner.mta.hu> > Date: Friday 6 March 2015 21:16 > To: MIGUEL CARRILLO PACHECO <miguel.carrillopacheco at telefonica.com>, Raul > Palma <rpalma at man.poznan.pl>, <fiware-lab-help at lists.fi-ware.org> > Subject: Re: [Fiware-lab-help] SAF2 technical team > > Dear Raul, > > With respect to question 2 & 3, could you please send us the name of the > region you use? > > Thanks in advance! > Best regards, > Sandor > > 2015.03.06. 15:34 keltezéssel, MIGUEL CARRILLO PACHECO írta: > > Dear Raúl, > > The coach has also sent us the same thing. > > In short, as I am leaving now: > > I can reply to question 1 & 4. Further to a number of interactions with > users who contacted us we have decided to postpone the migration to the new > user scheme. So this will be temporarily halted until we sent a new > communication providing further details. > > In summary, the answer is: > > - You actually do not have an assigned user level (no one does at the > moment), this will be done in a few weeks' time > - When we start the process, we will send another notification with > more details and explanations on how to apply for higher categories > - The projects supported by the accelerators and also PPP initiatives > will have right to a privileged access to FIWARE Lab, you should not worry > too much > > > Questions 2 & 3 should be replied separately by the person in duty or the > specific 2nd support level teams. > > best regards, > > Miguel > > El 06/03/2015 a las 14:46, Raul Palma escribió: > > Dear FIWARE-lab-help, > I’m contacting you from the technical team of SmartAgriFood2 accelerator > project. > We have received some questions regarding FIWARE-lab from the SMEs we are > supporting in the development of applications based on FIWARE/FISPACE > technologies. > Our FIWARE coach recommended to contact you directly for some of these > questions (see below). > Please let us know if you can solve these questions, > Best Regards, > Raul > > Questions: > > 1. We would like to start setting up our dev environment on the FiWare > platform. I have had notification that now any new instance created will be > destroyed after two weeks, and that we have to apply for a community > account (vs a trial account) to be able to have instances that will stay > for longer, it does not state anywhere how we apply for this account, could > you raise this question please? > 2. We would like to request another 3 external IPs, we only have one > at the moment which we will use for our web app but also want to have a > dev, test and prod environments which all need to accessible externally and > we would like to host our bug tracking server on one if possible so that is > 4 in total, therefore we would like a 5 server allowance if possible please > and a larger memory allocation etc.. In the previous email response from > the tech people it said we could request more. > 3. Are there any Ubuntu (13.04 or later) images which have more than > 3.5GB ram? We would like more if possible + 8GB, I can see other that have > 10GB but these are not the base Ubuntu images. “ > 4. We would like to confirm what kind of account we have for the > fiLab, the account is underkdempsey at togetheranalytics.com. There is a > warning that if you use a trial account things will get deleted after 2 > weeks, but we cannot find where we apply for the community account. > > > > — > > Raul Palma, PhD > > Network Services Department > > *Poznań Supercomputing and Networking Center* > > *ul. Dąbrowskiego 79a* > 60-529 Poznań > phone: (+48 61) 858-21-61 > fax: (+48 61) 858-21-51 > > > _______________________________________________ > Fiware-lab-help mailing listFiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help > > > -- > > Please update your address book with my new e-mail address: miguel.carrillopacheco at telefonica.com > > ---------------------------------------------------------------------- > _/ _/_/ Miguel Carrillo Pacheco > _/ _/ _/ _/ Telefónica Distrito Telefónica > _/ _/_/_/ _/ _/ Investigación y Edifico Oeste 1, Planta 9 > _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N > _/ _/_/ 28050 Madrid (Spain) > Tel: (+34) 91 483 26 77 > > e-mail: miguel.carrillopacheco at telefonica.com > > Follow FIWARE on the net > > Website: http://www.fiware.org > Facebook: https://www.facebook.com/eu.fiware > Twitter: http://twitter.com/Fiware > LinkedIn: https://www.linkedin.com/groups/FIWARE-4239932 > ---------------------------------------------------------------------- > > > ------------------------------ > > Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, > puede contener información privilegiada o confidencial y es para uso > exclusivo de la persona o entidad de destino. Si no es usted. el > destinatario indicado, queda notificado de que la lectura, utilización, > divulgación y/o copia sin autorización puede estar prohibida en virtud de > la legislación vigente. Si ha recibido este mensaje por error, le rogamos > que nos lo comunique inmediatamente por esta misma vía y proceda a su > destrucción. > > The information contained in this transmission is privileged and > confidential information intended only for the use of the individual or > entity named above. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution or > copying of this communication is strictly prohibited. If you have received > this transmission in error, do not read it. Please immediately reply to the > sender that you have received this communication in error and then delete > it. > > Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, > pode conter informação privilegiada ou confidencial e é para uso exclusivo > da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário > indicado, fica notificado de que a leitura, utilização, divulgação e/ou > cópia sem autorização pode estar proibida em virtude da legislação vigente. > Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique > imediatamente por esta mesma via e proceda a sua destruição > > > _______________________________________________ > Fiware-lab-help mailing listFiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help > > > > -- > Sándor Laki > EU FP7 FI-PPP XIFI project, > Wigner Research Centre for Physics, > Hungarian Academy of Sciences > Konkoly Thege Miklós út 29-33. > H-1121, Budapest, Hungary > Cell: +36 70 374 2646 > Skype: sandor.laki > > XIFI: https://fi-xifi.eu/home.html > FI-PPP: http://www.fi-ppp.eu/ > > > > _______________________________________________ > Fiware-lab-help mailing listFiware-lab-help at lists.fi-ware.orghttps://lists.fi-ware.org/listinfo/fiware-lab-help > > > > > _______________________________________________ > Fiware-lab-help mailing list > Fiware-lab-help at lists.fi-ware.org > https://lists.fi-ware.org/listinfo/fiware-lab-help > > -- -- Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training -- Dr. Federico M. 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