hi, the status of my account is "trial". i asked for an upgrade yesterday in an online form, but no email confirmation or other feedback so far. Also, we have tried several regions. We are trying to create instances of the templates that integrate the generic enablers we want to use. This works in certain regions (for example, zurich), but these regions have no public IPs available. the regions that have public ips available (spain2, mexico and sophia-antipolis) do not seem to have a proper structure running (the instances of the templates that run in zurich give errors here). I therefore believe the simplest is to get a public IP for zurich. Alternatively, please point us to a region where we can have, at the very least, these 3 things: a) a public IP b) running the synchronisation GE c) running the Kurento GE we will later on need some other GE, but we need at least this to start. in fiware my organisation name is timepath, and my email account is joan at timepath.ch greg, in copy, should also have an account, with the email greg at timepath.ch Thanks! best, Joan 2015-05-26 11:30 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: > Dear Joan, > > Can you please tell us: > - The region you are using > - Can you check and let us know the type of account you have (FIWARE Lab > -> up right -> Click your user - > Settings -> Account status) > > Best, > Daniele > > > On 25 May 2015, at 22:22, joan <joan at timepath.ch> wrote: > > > hi, > > i am not being able to create instances with an ip that is not a local > one. > > in the video tutorial to create isntances there appears an option to > have a public ip, which i do not seem to have. > > > > i have also asked an organization account, but received no confirmation > email (i have rechecked my spam folder, yes) > > > > i am wondering wether you could check if there is something wrong with > my account. i created it some time ago, and maybe there has been a > migration problem, or something similar (i keep getting requests to accept > the terms and conditions, for example), or whether you could give me a > public IP to move on with the development. > > thanks! > > Joan > > _______________________________________________ > > Fiware-lab-help mailing list > > Fiware-lab-help at lists.fi-ware.org > > https://lists.fi-ware.org/listinfo/fiware-lab-help > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150526/e355bb9d/attachment.html>
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