hi, we noticed this, we now have an ip, and yesterday i checked in it seems to not be in trial anymore, which is good. what is the required quota? regards, Joan 2015-05-28 11:01 GMT+02:00 Daniele Santoro <daniele.santoro at create-net.org>: > This is the reply from Zurich, I’m not sure they have replied directly to > you: > > Hi Joan, > > The quota for your project has been updated with one additional floating > ip, you should now be able to allocate and use a public ip address. We also > changed the status of your account to community in our node, as soon as you > get the confirmation please provide the required quota. > > Best, > Bruno. > > Daniele > > On 26 May 2015, at 15:21, Daniele Santoro <daniele.santoro at create-net.org> > wrote: > > > Dear, > > > > It is strange that you did not receive any confirmation e-mail, anyway I > can confirm the process to become a Community user for your organisation is > started and is in progress, please wait couple of days, your coach will > give you confirmation in any case. > > > > To speed up the process in the meantime I will forward your issue to the > Zurich node help desk, asking if they can provide a temporary public IP to > you. In any case whenever your community upgrade request will be satisfied, > the resources you asked should become available. > > > > Best, > > Daniele > > > > On 26 May 2015, at 11:40, joan <joan at timepath.ch> wrote: > > > >> hi, > >> the status of my account is "trial". > >> i asked for an upgrade yesterday in an online form, but no email > confirmation or other feedback so far. > >> > >> Also, we have tried several regions. > >> > >> We are trying to create instances of the templates that integrate the > generic enablers we want to use. This works in certain regions (for > example, zurich), but these regions have no public IPs available. the > regions that have public ips available (spain2, mexico and > sophia-antipolis) do not seem to have a proper structure running (the > instances of the templates that run in zurich give errors here). > >> > >> I therefore believe the simplest is to get a public IP for zurich. > >> Alternatively, please point us to a region where we can have, at the > very least, these 3 things: > >> a) a public IP > >> b) running the synchronisation GE > >> c) running the Kurento GE > >> we will later on need some other GE, but we need at least this to start. > >> > >> in fiware my organisation name is timepath, and my email account is > joan at timepath.ch > >> greg, in copy, should also have an account, with the email > greg at timepath.ch > >> > >> Thanks! > >> best, > >> Joan > >> > >> > >> 2015-05-26 11:30 GMT+02:00 Daniele Santoro < > daniele.santoro at create-net.org>: > >> Dear Joan, > >> > >> Can you please tell us: > >> - The region you are using > >> - Can you check and let us know the type of account you have (FIWARE > Lab -> up right -> Click your user - > Settings -> Account status) > >> > >> Best, > >> Daniele > >> > >> > >> On 25 May 2015, at 22:22, joan <joan at timepath.ch> wrote: > >> > >>> hi, > >>> i am not being able to create instances with an ip that is not a local > one. > >>> in the video tutorial to create isntances there appears an option to > have a public ip, which i do not seem to have. > >>> > >>> i have also asked an organization account, but received no > confirmation email (i have rechecked my spam folder, yes) > >>> > >>> i am wondering wether you could check if there is something wrong with > my account. i created it some time ago, and maybe there has been a > migration problem, or something similar (i keep getting requests to accept > the terms and conditions, for example), or whether you could give me a > public IP to move on with the development. > >>> thanks! > >>> Joan > >>> _______________________________________________ > >>> Fiware-lab-help mailing list > >>> Fiware-lab-help at lists.fi-ware.org > >>> https://lists.fi-ware.org/listinfo/fiware-lab-help > >> > >> > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-lab-help/attachments/20150528/5844156d/attachment.html>
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