[Fiware-lab-help] R: about port 3000

[Edisonweb technical support]

Dear sirs,

the region is Trento.

-Yes, we associate a Floating IP to the instance where the web service runs

-Yes, we reach the istance via ssh.

Furthermore from instance's inside the service is reachable (testing with
"curl" command).

Best regards,

Technical Support
Edisonweb  |  Innovation as a Service  |  [QMS UNI EN ISO 9001:2008]

Via I. Silone, 21  |  IT 95040 Mirabella Imb. [CT]  |  Ph +39 0933 99 11 99 
|  Fax  +39 0933 193 6200  
www.edisonweb.com  |  support at edisonweb.com



-----Messaggio originale-----
Da: Daniele Santoro [mailto:daniele.santoro at create-net.org] 
Inviato: martedì 13 ottobre 2015 13:33
A: Support - Edisonweb <support at edisonweb.com>
Cc: fiware-lab-help at lists.fiware.org
Oggetto: Re: [Fiware-lab-help] about port 3000

Dear,

First of all, in which region are you experiencing this issue ?

Some further checks:
- Did you associate a Floating IP to the instance where the web service runs
?
- Can you reach the instance via ssh ?

Best,
Daniele

> On 13 Oct 2015, at 11:53, Edisonweb technical support
<support at edisonweb.com> wrote:
> 
> Dear sirs,
> 
> we created an instance with a web service that runs on port 3000. We have
associated the instance to a security group where port 3000 is enabled, but
the service was unreachable from the outside.
> Are there firewall policies unknown to us that cause this problem?
> 
> Best regards,
> Technical Support
> Edisonweb  |  Innovation as a Service  |  [QMS UNI EN ISO 9001:2008]
> 
> Via I. Silone, 21  |  IT 95040 Mirabella Imb. [CT]  |  Ph +39 0933 99 
> 11 99  |  Fax  +39 0933 193 6200 www.edisonweb.com  |  
> support at edisonweb.com
> 
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