[Fiware-lab-help] about port 3000

[Daniele Santoro]

Dear,

I’ve forwarded your request to the Trento node support. They will give you detailed support on this.

Best,
Daniele
> On 13 Oct 2015, at 17:05, Edisonweb technical support <support at edisonweb.com> wrote:
> 
> Dear sirs,
> 
> the region is Trento.
> 
> -Yes, we associate a Floating IP to the instance where the web service runs
> 
> -Yes, we reach the istance via ssh.
> 
> Furthermore from instance's inside the service is reachable (testing with
> "curl" command).
> 
> Best regards,
> 
> Technical Support
> Edisonweb  |  Innovation as a Service  |  [QMS UNI EN ISO 9001:2008]
> 
> Via I. Silone, 21  |  IT 95040 Mirabella Imb. [CT]  |  Ph +39 0933 99 11 99
> |  Fax  +39 0933 193 6200
> www.edisonweb.com  |  support at edisonweb.com
> 
> 
> 
> -----Messaggio originale-----
> Da: Daniele Santoro [mailto:daniele.santoro at create-net.org]
> Inviato: martedì 13 ottobre 2015 13:33
> A: Support - Edisonweb <support at edisonweb.com>
> Cc: fiware-lab-help at lists.fiware.org
> Oggetto: Re: [Fiware-lab-help] about port 3000
> 
> Dear,
> 
> First of all, in which region are you experiencing this issue ?
> 
> Some further checks:
> - Did you associate a Floating IP to the instance where the web service runs
> ?
> - Can you reach the instance via ssh ?
> 
> Best,
> Daniele
> 
>> On 13 Oct 2015, at 11:53, Edisonweb technical support
> <support at edisonweb.com> wrote:
>> 
>> Dear sirs,
>> 
>> we created an instance with a web service that runs on port 3000. We have
> associated the instance to a security group where port 3000 is enabled, but
> the service was unreachable from the outside.
>> Are there firewall policies unknown to us that cause this problem?
>> 
>> Best regards,
>> Technical Support
>> Edisonweb  |  Innovation as a Service  |  [QMS UNI EN ISO 9001:2008]
>> 
>> Via I. Silone, 21  |  IT 95040 Mirabella Imb. [CT]  |  Ph +39 0933 99
>> 11 99  |  Fax  +39 0933 193 6200 www.edisonweb.com  |
>> support at edisonweb.com
>> 
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> 

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