[Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance

M. Simonov, PhD (ISMB) simonov at ismb.it
Thu Sep 10 12:13:52 CEST 2015


Dear IDAS team,

we are sending the data to the IDAS since 10:45AM.
Now we have to check if the whole chain is working, e.g. whether the data
pass through and arrives to ORION.

Thank you very much for the quick reply!

Yours, Mikhail Simonov



-----Original Message-----
From: e.idas1 [mailto:e.idas1.tid at telefonica.com] 
Sent: giovedì 10 settembre 2015 10:41
To: Massimiliano Nigrelli; Daniele Santoro; simonov at ismb.it
Cc: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani;
alessandro.gobbo
Subject: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE
dedicated instance

Hi all,

Communication issue between IDAS and FINESCE orion is solved.

Mikhail, could you please check if you have correct access to port 8002 of
IDAS host 130.206.80.47.


Regards,
IDAS Team

________________________________________
De: Massimiliano Nigrelli [massimiliano.nigrelli at eng.it]
Enviado: miércoles, 09 de septiembre de 2015 15:20
Para: e.idas1; Daniele Santoro; simonov at ismb.it
CC: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani;
alessandro.gobbo
Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE
dedicated instance

I think the people in charge for the oldcloud networking "are doing
something". And they have not advised us. I opened a ticket yesterday
[Fiware-lab-help] [FINESCE WP4] oldaccount cloud portal is not working and I
have no updates from them.

Now the VMs of FINESCE WP4 region seems to be unreachable from both outside
and inside the cloud!!!

I do not know what to say really!!!!

Regards,

Massimiliano

Il 09/09/2015 13:19, e.idas1 ha scritto:
> Hi all,
>
> I have made a verbose curl, and connection seems correctly made but 
> response is empty
>
> curl -v 130.206.82.78:1026/version
> * About to connect() to 130.206.82.78 port 1026 (#0)
> *   Trying 130.206.82.78... connected
> * Connected to 130.206.82.78 (130.206.82.78) port 1026 (#0)
>> GET /version HTTP/1.1
>> User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7 
>> NSS/3.15.3 zlib/1.2.3 libidn/1.18 libssh2/1.4.2
>> Host: 130.206.82.78:1026
>> Accept: */*
>>
> * Empty reply from server
> * Connection #0 to host 130.206.82.78 left intact
> curl: (52) Empty reply from server
> * Closing connection #0
>
>
> Regards,
> IDAS team
>
> ________________________________________
> De: Massimiliano Nigrelli [massimiliano.nigrelli at eng.it]
> Enviado: miércoles, 09 de septiembre de 2015 12:11
> Para: e.idas1; Daniele Santoro; simonov at ismb.it
> CC: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; 
> gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani; 
> alessandro.gobbo
> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS 
> FINESCE dedicated instance
>
> Dear all,
> that ORION is up-and-running.
>
> Look what i get locally:
> curl localhost:1026/version
> <orion>
>     <version>0.14.0</version>
>     <uptime>0 d, 0 h, 0 m, 58 s</uptime> 
> <git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
>     <compile_time>nodate</compile_time>
>     <compiled_by>fermin</compiled_by>
>     <compiled_in>centollo</compiled_in>
> </orion>
>
> More, I have tried your curl from a VM inside our area of oldcloud, 
> and it works:
> curl 130.206.82.78:1026/version
> <orion>
>     <version>0.14.0</version>
>     <uptime>0 d, 0 h, 4 m, 38 s</uptime> 
> <git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
>     <compile_time>nodate</compile_time>
>     <compiled_by>fermin</compiled_by>
>     <compiled_in>centollo</compiled_in>
> </orion>
>
> Is there any networking issue in the oldcloud due to which public ip 
> is not reachable from IDAS?
> Yesterday oldaccount was down and I do not know if something has been 
> down since yesterday afternoon!
>
> I am a bit worried
>
> Regards,
>
> Massimiliano
>
> Il 09/09/2015 11:54, e.idas1 ha scritto:
>> Hi all,
>>
>> We have restarted IDAS instance, and it should work properly now.
>>
>> But it seem to be a communication problem with FINESCE orion. Executing
this curl in IDAS host, no reply is received:
>>
>>    curl 130.206.82.78:1026/version
>>
>> curl: (52) Empty reply from server
>>
>>
>> Regards,
>> IDAS team
>> ________________________________________
>> De: Daniele Santoro [daniele.santoro at create-net.org]
>> Enviado: miércoles, 09 de septiembre de 2015 10:32
>> Para: simonov at ismb.it
>> CC: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; 
>> gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo; 
>> Pasquale Andriani; alessandro.gobbo
>> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS 
>> FINESCE dedicated instance
>>
>> Ok thanks, I’ve assigned the ticket to the second level support for IDAS
GE.
>>
>> Daniele
>>
>>> On 09 Sep 2015, at 10:29, M. Simonov, PhD (ISMB) <simonov at ismb.it>
wrote:
>>>
>>> Hi Daniele,
>>>
>>> IDAS comes from Telefonica.
>>> We are users only. We used the FIWARE IDAS instance based on the
instructions and the apikey from the IDAS team.
>>> It was working till 31 May.
>>>
>>> Regards, Mikhail
>>>
>>> -----Original Message-----
>>> From: Daniele Santoro [mailto:daniele.santoro at create-net.org]
>>> Sent: mercoledì 9 settembre 2015 10:09
>>> To: simonov at ismb.it
>>> Cc: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help; 
>>> gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo; 
>>> Pasquale Andriani; alessandro.gobbo
>>> Subject: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS 
>>> FINESCE dedicated instance
>>>
>>> Dear,
>>>
>>> In which region are the instance running ? I can forward the issue to
the specific region support to give you an more specific help.
>>>
>>> Best,
>>> Daniele
>>>
>>>> On 09 Sep 2015, at 10:04, M. Simonov, PhD (ISMB) <simonov at ismb.it>
wrote:
>>>>
>>>> Dear IDAS team, Carlos,
>>>>
>>>> after the disk failure on our server, we repaired, re-installed, 
>>>> and re-started the application that uses the IDAS instance on the
>>>> 130.206.80.47:8002 (Idas FINESCE) IDASClient c = new
>>>> IDASClient("http://130.206.80.47:8002/idas/sml?apikey=69ra4ia6acvgm
>>>> 6f5
>>>> p7nn19crdi");
>>>>
>>>> We cross-checked the network settings and the communication channel is
open, not restricted.
>>>>
>>>> The issue is the fact that the IDAS refuse the connection by returning
the “407 Proxy Authentication required”.
>>>> We do not have any proxy. Our software worked in the past. There seems
no reasons for the different behavior.
>>>>
>>>> We tried to ping http://130.206.80.47, but IDAS is not answering.
>>>> We tried to post some data through POSTMAN, but the answer is “404 Not
Found”.
>>>>
>>>> The urgency is caused by the 15th September Final review of FIENSCE
with EC officials, so the application should be working.
>>>> Please, could you check and reactivate the IDAS instance that serves
FINESCE application as soon as possible in the same configuration as before.
>>>>
>>>> Thank you. M. SImonov
>>>>
>>>> _______________________________________________
>>>> Fiware-lab-help mailing list
>>>> Fiware-lab-help at lists.fiware.org
>>>> https://lists.fiware.org/listinfo/fiware-lab-help-new
>> ________________________________
>>
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> --
> ===============================================================
>
> Massimiliano Nigrelli
> Direzione Ricerca e Innovazione - R&D Lab massimiliano.nigrelli at eng.it
>
> Engineering Ingegneria Informatica S.p.A.
> Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)
>
> Phone: +39 091.75.11.847
>
> ============================================================
>
>
> ________________________________
>
> Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
puede contener información privilegiada o confidencial y es para uso
exclusivo de la persona o entidad de destino. Si no es usted. el
destinatario indicado, queda notificado de que la lectura, utilización,
divulgación y/o copia sin autorización puede estar prohibida en virtud de la
legislación vigente. Si ha recibido este mensaje por error, le rogamos que
nos lo comunique inmediatamente por esta misma vía y proceda a su
destrucción.

>
> The information contained in this transmission is privileged and
confidential information intended only for the use of the individual or
entity named above. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution or
copying of this communication is strictly prohibited. If you have received
this transmission in error, do not read it. Please immediately reply to the
sender that you have received this communication in error and then delete
it.
>
> Esta mensagem e seus anexos se dirigem exclusivamente ao seu 
> destinatário, pode conter informação privilegiada ou confidencial e é 
> para uso exclusivo da pessoa ou entidade de destino. Se não é vossa 
> senhoria o destinatário indicado, fica notificado de que a leitura, 
> utilização, divulgação e/ou cópia sem autorização pode estar proibida 
> em virtude da legislação vigente. Se recebeu esta mensagem por erro, 
> rogamos-lhe que nos o comunique imediatamente por esta mesma via e 
> proceda a sua destruição
>

--
===============================================================

Massimiliano Nigrelli
Direzione Ricerca e Innovazione - R&D Lab massimiliano.nigrelli at eng.it

Engineering Ingegneria Informatica S.p.A.
Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

============================================================


________________________________

Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
puede contener información privilegiada o confidencial y es para uso
exclusivo de la persona o entidad de destino. Si no es usted. el
destinatario indicado, queda notificado de que la lectura, utilización,
divulgación y/o copia sin autorización puede estar prohibida en virtud de la
legislación vigente. Si ha recibido este mensaje por error, le rogamos que
nos lo comunique inmediatamente por esta misma vía y proceda a su
destrucción.

The information contained in this transmission is privileged and
confidential information intended only for the use of the individual or
entity named above. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution or
copying of this communication is strictly prohibited. If you have received
this transmission in error, do not read it. Please immediately reply to the
sender that you have received this communication in error and then delete
it.

Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,
pode conter informação privilegiada ou confidencial e é para uso exclusivo
da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário
indicado, fica notificado de que a leitura, utilização, divulgação e/ou
cópia sem autorização pode estar proibida em virtude da legislação vigente.
Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique
imediatamente por esta mesma via e proceda a sua destruição




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