[Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE dedicated instance

[Massimiliano Nigrelli]

Dear IDAS team, dear all,
we have been getting data since mid morning.

Thank you all for your cooperation.

Regards,

Massimiliano

Il 10/09/2015 12:13, M. Simonov, PhD (ISMB) ha scritto:
> Dear IDAS team,
>
> we are sending the data to the IDAS since 10:45AM.
> Now we have to check if the whole chain is working, e.g. whether the data
> pass through and arrives to ORION.
>
> Thank you very much for the quick reply!
>
> Yours, Mikhail Simonov
>
>
>
> -----Original Message-----
> From: e.idas1 [mailto:e.idas1.tid at telefonica.com]
> Sent: giovedì 10 settembre 2015 10:41
> To: Massimiliano Nigrelli; Daniele Santoro; simonov at ismb.it
> Cc: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
> gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani;
> alessandro.gobbo
> Subject: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE
> dedicated instance
>
> Hi all,
>
> Communication issue between IDAS and FINESCE orion is solved.
>
> Mikhail, could you please check if you have correct access to port 8002 of
> IDAS host 130.206.80.47.
>
>
> Regards,
> IDAS Team
>
> ________________________________________
> De: Massimiliano Nigrelli [massimiliano.nigrelli at eng.it]
> Enviado: miércoles, 09 de septiembre de 2015 15:20
> Para: e.idas1; Daniele Santoro; simonov at ismb.it
> CC: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
> gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani;
> alessandro.gobbo
> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS FINESCE
> dedicated instance
>
> I think the people in charge for the oldcloud networking "are doing
> something". And they have not advised us. I opened a ticket yesterday
> [Fiware-lab-help] [FINESCE WP4] oldaccount cloud portal is not working and I
> have no updates from them.
>
> Now the VMs of FINESCE WP4 region seems to be unreachable from both outside
> and inside the cloud!!!
>
> I do not know what to say really!!!!
>
> Regards,
>
> Massimiliano
>
> Il 09/09/2015 13:19, e.idas1 ha scritto:
>> Hi all,
>>
>> I have made a verbose curl, and connection seems correctly made but
>> response is empty
>>
>> curl -v 130.206.82.78:1026/version
>> * About to connect() to 130.206.82.78 port 1026 (#0)
>> *   Trying 130.206.82.78... connected
>> * Connected to 130.206.82.78 (130.206.82.78) port 1026 (#0)
>>> GET /version HTTP/1.1
>>> User-Agent: curl/7.19.7 (x86_64-redhat-linux-gnu) libcurl/7.19.7
>>> NSS/3.15.3 zlib/1.2.3 libidn/1.18 libssh2/1.4.2
>>> Host: 130.206.82.78:1026
>>> Accept: */*
>>>
>> * Empty reply from server
>> * Connection #0 to host 130.206.82.78 left intact
>> curl: (52) Empty reply from server
>> * Closing connection #0
>>
>>
>> Regards,
>> IDAS team
>>
>> ________________________________________
>> De: Massimiliano Nigrelli [massimiliano.nigrelli at eng.it]
>> Enviado: miércoles, 09 de septiembre de 2015 12:11
>> Para: e.idas1; Daniele Santoro; simonov at ismb.it
>> CC: CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
>> gianluca.zanetto at teamware.it; Federico Rizzo; Pasquale Andriani;
>> alessandro.gobbo
>> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS
>> FINESCE dedicated instance
>>
>> Dear all,
>> that ORION is up-and-running.
>>
>> Look what i get locally:
>> curl localhost:1026/version
>> <orion>
>>      <version>0.14.0</version>
>>      <uptime>0 d, 0 h, 0 m, 58 s</uptime>
>> <git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
>>      <compile_time>nodate</compile_time>
>>      <compiled_by>fermin</compiled_by>
>>      <compiled_in>centollo</compiled_in>
>> </orion>
>>
>> More, I have tried your curl from a VM inside our area of oldcloud,
>> and it works:
>> curl 130.206.82.78:1026/version
>> <orion>
>>      <version>0.14.0</version>
>>      <uptime>0 d, 0 h, 4 m, 38 s</uptime>
>> <git_hash>5e3d210e4b15fa9ebbfa07c93dd41f8b41697d0e</git_hash>
>>      <compile_time>nodate</compile_time>
>>      <compiled_by>fermin</compiled_by>
>>      <compiled_in>centollo</compiled_in>
>> </orion>
>>
>> Is there any networking issue in the oldcloud due to which public ip
>> is not reachable from IDAS?
>> Yesterday oldaccount was down and I do not know if something has been
>> down since yesterday afternoon!
>>
>> I am a bit worried
>>
>> Regards,
>>
>> Massimiliano
>>
>> Il 09/09/2015 11:54, e.idas1 ha scritto:
>>> Hi all,
>>>
>>> We have restarted IDAS instance, and it should work properly now.
>>>
>>> But it seem to be a communication problem with FINESCE orion. Executing
> this curl in IDAS host, no reply is received:
>>>     curl 130.206.82.78:1026/version
>>>
>>> curl: (52) Empty reply from server
>>>
>>>
>>> Regards,
>>> IDAS team
>>> ________________________________________
>>> De: Daniele Santoro [daniele.santoro at create-net.org]
>>> Enviado: miércoles, 09 de septiembre de 2015 10:32
>>> Para: simonov at ismb.it
>>> CC: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
>>> gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo;
>>> Pasquale Andriani; alessandro.gobbo
>>> Asunto: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS
>>> FINESCE dedicated instance
>>>
>>> Ok thanks, I’ve assigned the ticket to the second level support for IDAS
> GE.
>>> Daniele
>>>
>>>> On 09 Sep 2015, at 10:29, M. Simonov, PhD (ISMB) <simonov at ismb.it>
> wrote:
>>>> Hi Daniele,
>>>>
>>>> IDAS comes from Telefonica.
>>>> We are users only. We used the FIWARE IDAS instance based on the
> instructions and the apikey from the IDAS team.
>>>> It was working till 31 May.
>>>>
>>>> Regards, Mikhail
>>>>
>>>> -----Original Message-----
>>>> From: Daniele Santoro [mailto:daniele.santoro at create-net.org]
>>>> Sent: mercoledì 9 settembre 2015 10:09
>>>> To: simonov at ismb.it
>>>> Cc: e.idas1; CARLOS RALLI UCENDO; marco.paulucci; fiware-lab-help;
>>>> gianluca.zanetto at teamware.it; Massimiliano Nigrelli; Federico Rizzo;
>>>> Pasquale Andriani; alessandro.gobbo
>>>> Subject: Re: [Fiware-lab-help] URGENT: request for assistance; IDAS
>>>> FINESCE dedicated instance
>>>>
>>>> Dear,
>>>>
>>>> In which region are the instance running ? I can forward the issue to
> the specific region support to give you an more specific help.
>>>> Best,
>>>> Daniele
>>>>
>>>>> On 09 Sep 2015, at 10:04, M. Simonov, PhD (ISMB) <simonov at ismb.it>
> wrote:
>>>>> Dear IDAS team, Carlos,
>>>>>
>>>>> after the disk failure on our server, we repaired, re-installed,
>>>>> and re-started the application that uses the IDAS instance on the
>>>>> 130.206.80.47:8002 (Idas FINESCE) IDASClient c = new
>>>>> IDASClient("http://130.206.80.47:8002/idas/sml?apikey=69ra4ia6acvgm
>>>>> 6f5
>>>>> p7nn19crdi");
>>>>>
>>>>> We cross-checked the network settings and the communication channel is
> open, not restricted.
>>>>> The issue is the fact that the IDAS refuse the connection by returning
> the “407 Proxy Authentication required”.
>>>>> We do not have any proxy. Our software worked in the past. There seems
> no reasons for the different behavior.
>>>>> We tried to ping http://130.206.80.47, but IDAS is not answering.
>>>>> We tried to post some data through POSTMAN, but the answer is “404 Not
> Found”.
>>>>> The urgency is caused by the 15th September Final review of FIENSCE
> with EC officials, so the application should be working.
>>>>> Please, could you check and reactivate the IDAS instance that serves
> FINESCE application as soon as possible in the same configuration as before.
>>>>> Thank you. M. SImonov
>>>>>
>>>>> _______________________________________________
>>>>> Fiware-lab-help mailing list
>>>>> Fiware-lab-help at lists.fiware.org
>>>>> https://lists.fiware.org/listinfo/fiware-lab-help-new
>>> ________________________________
>>>
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>>>
>> --
>> ===============================================================
>>
>> Massimiliano Nigrelli
>> Direzione Ricerca e Innovazione - R&D Lab massimiliano.nigrelli at eng.it
>>
>> Engineering Ingegneria Informatica S.p.A.
>> Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)
>>
>> Phone: +39 091.75.11.847
>>
>> ============================================================
>>
>>
>> ________________________________
>>
>> Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
> puede contener información privilegiada o confidencial y es para uso
> exclusivo de la persona o entidad de destino. Si no es usted. el
> destinatario indicado, queda notificado de que la lectura, utilización,
> divulgación y/o copia sin autorización puede estar prohibida en virtud de la
> legislación vigente. Si ha recibido este mensaje por error, le rogamos que
> nos lo comunique inmediatamente por esta misma vía y proceda a su
> destrucción.
>
>> The information contained in this transmission is privileged and
> confidential information intended only for the use of the individual or
> entity named above. If the reader of this message is not the intended
> recipient, you are hereby notified that any dissemination, distribution or
> copying of this communication is strictly prohibited. If you have received
> this transmission in error, do not read it. Please immediately reply to the
> sender that you have received this communication in error and then delete
> it.
>> Esta mensagem e seus anexos se dirigem exclusivamente ao seu
>> destinatário, pode conter informação privilegiada ou confidencial e é
>> para uso exclusivo da pessoa ou entidade de destino. Se não é vossa
>> senhoria o destinatário indicado, fica notificado de que a leitura,
>> utilização, divulgação e/ou cópia sem autorização pode estar proibida
>> em virtude da legislação vigente. Se recebeu esta mensagem por erro,
>> rogamos-lhe que nos o comunique imediatamente por esta mesma via e
>> proceda a sua destruição
>>
> --
> ===============================================================
>
> Massimiliano Nigrelli
> Direzione Ricerca e Innovazione - R&D Lab massimiliano.nigrelli at eng.it
>
> Engineering Ingegneria Informatica S.p.A.
> Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)
>
> Phone: +39 091.75.11.847
>
> ============================================================
>
>
> ________________________________
>
> Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario,
> puede contener información privilegiada o confidencial y es para uso
> exclusivo de la persona o entidad de destino. Si no es usted. el
> destinatario indicado, queda notificado de que la lectura, utilización,
> divulgación y/o copia sin autorización puede estar prohibida en virtud de la
> legislación vigente. Si ha recibido este mensaje por error, le rogamos que
> nos lo comunique inmediatamente por esta misma vía y proceda a su
> destrucción.
>
> The information contained in this transmission is privileged and
> confidential information intended only for the use of the individual or
> entity named above. If the reader of this message is not the intended
> recipient, you are hereby notified that any dissemination, distribution or
> copying of this communication is strictly prohibited. If you have received
> this transmission in error, do not read it. Please immediately reply to the
> sender that you have received this communication in error and then delete
> it.
>
> Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário,
> pode conter informação privilegiada ou confidencial e é para uso exclusivo
> da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário
> indicado, fica notificado de que a leitura, utilização, divulgação e/ou
> cópia sem autorização pode estar proibida em virtude da legislação vigente.
> Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique
> imediatamente por esta mesma via e proceda a sua destruição
>
>

-- 
===============================================================

Massimiliano Nigrelli
Direzione Ricerca e Innovazione - R&D Lab
massimiliano.nigrelli at eng.it

Engineering Ingegneria Informatica S.p.A.
Viale Regione Siciliana, 7275 - 90146 Palermo (Italy)

Phone: +39 091.75.11.847

============================================================