>From FIWARE JIRA - Main Help Desk ----
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Comments:
José Ignacio Carretero Guarde - Today 12:22 PM
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Hi,
No user name or ID of 'marcotillemans at gmail.com' exists. Can you tell us your user, please?
Anyway, I think I've guessed who you are. Can you try to ssh again your instance and tell me something about your source IP? If you'd prefer you can send me a private email with this data so I can test.
Regards,
José Ignacio.
FW External User - Thursday 12:47 PM
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Comment by marcotillemans at gmail.com :
Hello Fernando,
Thanks for your response. I've created a new instance while only
associating the node-int-net-01 network. I've tried to associate a public
ip to it, but get the following error message
{"badRequest": {"message": "Unable to associate floating ip 10.1.66.181 to
fixed ip 192.168.222.4 for instance 70e74415-15ab-43c7-a02c-0d60b7e194ab.
Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not
reachable from subnet 69c950ea-5ca6-462e-a023-8c022507266c. Therefore,
cannot associate Port dd23ffc9-8329-4a9b-a478-82f9231ce7d9 with a Floating
IP.", "code": 400}}
What should I do to resolve this error? I've also tried the
node-int-net-01-dual, but I'm getting similar error messages.
With kind regards,
Marco Tillemans
On Thu, Nov 3, 2016 at 12:14 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:
>
>
Fernando Lopez - Thursday 12:13 PM
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Hi Marco,
You have to select the network whose name is *node-int-net-01*.
If you want to deploy the instance with a public IP, first you have to allocate a public IP to the project in the "security section" and this should be the IP that you need to associate to the instance. If you have only a network (the previous network name) you do not need to select several ones due to you only have one.
Fernando
FW External User - Thursday 10:11 AM
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Comment by marcotillemans at gmail.com :
Hello,
I'm mailing to the list again, since I haven't got a reply from
jira-help-desk at jira.fiware.org on my last mails for 6 days. I'd like to
review a few steps when creating a instance to see if I'm using the correct
settings (see attached mail below). Can I get any assistance here or should
I ask this question somewhere else?
With kind regards,
Marco Tillemans
On Mon, Oct 31, 2016 at 10:34 AM, Marco Tillemans <marcotillemans at gmail.com>
wrote:
> Hello Fernando,
>
> I want to check a few steps of creating the instance and corresponding
> settings with you, to see if I've chosen the correct settings..
>
> In the creation of the instance, 2 things are unclear to me. In step 3 of
> creating a instance 3 different networks can be selected, I've associated
> all networks with the instance (see attached screenshot), is this the
> correct action? I've looked into the setup guide (link
> <http://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357>),
> but couldn't find a explanation of the different networks to select from.
>
> Then when assigning the floating ip address to the instance, I choose the
> last option (see second screenshot), that is the only ip address to which
> the floating ip address can be assigned to. The others give a error
> message. Is this the correct ip address to link the instance to the
> floating ip address?
>
> Thanks in advance for your assistance.
>
> With kind regards,
>
> Marco Tillemans
>
>
> On Fri, Oct 28, 2016 at 9:26 AM, Marco Tillemans <marcotillemans at gmail.com
> > wrote:
>
>> Hello Fernando,
>>
>> Thanks for the reply. I've changed the permissions from 0400 to 0600 and
>> used username 'ubuntu', but I still get a time out. I'm wondering if my
>> security group rules are correct. I've attached a screenshot of it.
>>
>> With kind regard,
>>
>> Marco Tillemans
>>
>> On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk <jira-help-desk at jira.fiware.or
>> g> wrote:
>>
>>>
>>>
>>
FW External User - 31/Oct/16 10:37 AM
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Comment by marcotillemans at gmail.com :
Hello Fernando,
I want to check a few steps of creating the instance and corresponding
settings with you, to see if I've chosen the correct settings..
In the creation of the instance, 2 things are unclear to me. In step 3 of
creating a instance 3 different networks can be selected, I've associated
all networks with the instance (see attached screenshot), is this the
correct action? I've looked into the setup guide (link
<http://www.slideshare.net/flopezaguilar/setting-up-your-virtual-infrastructure-using-fi-lab-cloud-32388357>),
but couldn't find a explanation of the different networks to select from.
Then when assigning the floating ip address to the instance, I choose the
last option (see second screenshot), that is the only ip address to which
the floating ip address can be assigned to. The others give a error
message. Is this the correct ip address to link the instance to the
floating ip address?
Thanks in advance for your assistance.
With kind regards,
Marco Tillemans
On Fri, Oct 28, 2016 at 9:26 AM, Marco Tillemans <marcotillemans at gmail.com>
wrote:
> Hello Fernando,
>
> Thanks for the reply. I've changed the permissions from 0400 to 0600 and
> used username 'ubuntu', but I still get a time out. I'm wondering if my
> security group rules are correct. I've attached a screenshot of it.
>
> With kind regard,
>
> Marco Tillemans
>
> On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk <jira-help-desk at jira.fiware.org
> > wrote:
>
>>
>>
>
FW External User - 28/Oct/16 9:30 AM
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Comment by marcotillemans at gmail.com :
Hello Fernando,
Thanks for the reply. I've changed the permissions from 0400 to 0600 and
used username 'ubuntu', but I still get a time out. I'm wondering if my
security group rules are correct. I've attached a screenshot of it.
With kind regard,
Marco Tillemans
On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:
>
>
Fernando Lopez - 27/Oct/16 4:38 PM
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Hi Marco,
Just one thing, the users cannot have access using root or FIWARE Lab user, they should do ubunto, centos or debian user (depending of the OS) and other things the .pem file should have only 0600 permissions.
Budapest Node Helpdesk - 26/Oct/16 10:56 PM
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The issue has been emailed: \\
- Time sent: *26/Oct/16 10:56 PM*
- To: *marcotillemans at gmail.com*
- with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in to instance *
\\
----
Thank you! I forwarded your problem to the operators of Spain 2. They will contact you soon.
Best regards,
Sandor
-- on behalf of level-1 support team
FW External User - 26/Oct/16 9:48 PM
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Comment by marcotillemans at gmail.com :
Hello,
The node is running in the Spain - 2 region.
With kind regards,
Marco Tillemans
On Wed, Oct 26, 2016 at 9:40 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:
>
>
Budapest Node Helpdesk - 26/Oct/16 9:39 PM
------------------
The issue has been emailed: \\
- Time sent: *26/Oct/16 9:39 PM*
- To: *marcotillemans at gmail.com*
- with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in to instance *
\\
----
Dear Marco,
Could you please send us the name of the FIWARE Lab (e.g. Trento, Spain) node you are going to use?
Thank you in advance!
Best regards,
Sandor
-- on behalf of level-1 support team
------------------------
Issue id: HELP-7572
Description:
Hello,
I'm trying to access a instance in the firware lab, but I can't connect to
it using ssh.
I've created a instance, assigned a public ip, created a keypair and a
custom security group and assigned them both to the instance. The security
group opens port 22 for my ip. As username I have tried the login name for
the fiware lab account and root, both result in a timed out request. I'm
connecting from mac with
ssh -i my-certificate.pem user at host-ip-address
What can I do to login successfully?
With kind regards,
Marco Tillemans
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[Created via e-mail received from: Marco Tillemans <marcotillemans at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Closed
Resolution: Done
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