[Fiware-lab-help] [FIWARE-JIRA] (HELP-7572) FIWARE.Request.Lab.difficulty with logging in to instance.

Marco Tillemans marcotillemans at gmail.com
Mon Nov 7 14:29:28 CET 2016


Hi Jose,

Thanks for offering me assistance, but I already sorted my problem out with
Ferando.

With kind regards,

Marco Tillemans

On Mon, Nov 7, 2016 at 12:23 PM, Help-Desk <jira-help-desk at jira.fiware.org>
wrote:

>
>
> From FIWARE JIRA - Main Help Desk ----
>
> ------------------------------------------------------------
> -------------------
> Comments:
>
>
> José Ignacio Carretero Guarde - Today 12:22 PM
> ------------------
> Hi,
>
> No user name or ID of 'marcotillemans at gmail.com' exists. Can you tell us
> your user, please?
>
> Anyway, I think I've guessed who you are. Can you try to ssh again your
> instance and tell me something about your source IP? If you'd prefer you
> can send me a private email with this data so I can test.
>
> Regards,
> José Ignacio.
>
>
>
> FW External User - Thursday 12:47 PM
> ------------------
> Comment by marcotillemans at gmail.com :
>
> Hello Fernando,
>
> Thanks for your response. I've created a new instance while only
> associating the node-int-net-01 network. I've tried to associate a public
> ip to it, but get the following error message
>
> {"badRequest": {"message": "Unable to associate floating ip 10.1.66.181 to
> fixed ip 192.168.222.4 for instance 70e74415-15ab-43c7-a02c-0d60b7e194ab.
> Error: External network 38a6b9b6-0ab8-4461-bd03-061f3a861090 is not
> reachable from subnet 69c950ea-5ca6-462e-a023-8c022507266c. Therefore,
> cannot associate Port dd23ffc9-8329-4a9b-a478-82f9231ce7d9 with a Floating
> IP.", "code": 400}}
>
> What should I do to resolve this error? I've also tried the
> node-int-net-01-dual, but I'm getting similar error messages.
>
> With kind regards,
>
> Marco Tillemans
>
>
>
> On Thu, Nov 3, 2016 at 12:14 PM, Help-Desk <jira-help-desk at jira.fiware.org
> >
> wrote:
>
> >
> >
>
>
>
>
> Fernando Lopez - Thursday 12:13 PM
> ------------------
> Hi Marco,
>
> You have to select the network whose name is *node-int-net-01*.
>
> If you want to deploy the instance with a public IP, first you have to
> allocate a public IP to the project in the "security section" and this
> should be the IP that you need to associate to the instance. If you have
> only a network (the previous network name) you do not need to select
> several ones due to you only have one.
>
> Fernando
>
>
> FW External User - Thursday 10:11 AM
> ------------------
> Comment by marcotillemans at gmail.com :
>
> Hello,
>
> I'm mailing to the list again, since I haven't got a reply from
> jira-help-desk at jira.fiware.org on my last mails for 6 days. I'd like to
> review a few steps when creating a instance to see if I'm using the correct
> settings (see attached mail below). Can I get any assistance here or should
> I ask this question somewhere else?
>
> With kind regards,
>
> Marco Tillemans
>
> On Mon, Oct 31, 2016 at 10:34 AM, Marco Tillemans <
> marcotillemans at gmail.com>
> wrote:
>
> > Hello Fernando,
> >
> > I want to check a few steps of creating the instance and corresponding
> > settings with you, to see if I've chosen the correct settings..
> >
> > In the creation of the instance, 2 things are unclear to me. In step 3 of
> > creating a instance 3 different networks can be selected, I've associated
> > all networks with the instance (see attached screenshot), is this the
> > correct action? I've looked into the setup guide (link
> > <http://www.slideshare.net/flopezaguilar/setting-up-your-
> virtual-infrastructure-using-fi-lab-cloud-32388357>),
> > but couldn't find a explanation of the different networks to select from.
> >
> > Then when assigning the floating ip address to the instance, I choose the
> > last option (see second screenshot), that is the only ip address to which
> > the floating ip address can be assigned to. The others give a error
> > message. Is this the correct ip address to link the instance to the
> > floating ip address?
> >
> > Thanks in advance for your assistance.
> >
> > With kind regards,
> >
> > Marco Tillemans
> >
> >
> > On Fri, Oct 28, 2016 at 9:26 AM, Marco Tillemans <
> marcotillemans at gmail.com
> > > wrote:
> >
> >> Hello Fernando,
> >>
> >> Thanks for the reply. I've changed the permissions from 0400 to 0600 and
> >> used username 'ubuntu', but I still get a time out. I'm wondering if my
> >> security group rules are correct. I've attached a screenshot of it.
> >>
> >> With kind regard,
> >>
> >> Marco Tillemans
> >>
> >> On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk
> <jira-help-desk at jira.fiware.or
> >> g> wrote:
> >>
> >>>
> >>>
> >>
>
>
>
>
> FW External User - 31/Oct/16 10:37 AM
> ------------------
> Comment by marcotillemans at gmail.com :
>
> Hello Fernando,
>
> I want to check a few steps of creating the instance and corresponding
> settings with you, to see if I've chosen the correct settings..
>
> In the creation of the instance, 2 things are unclear to me. In step 3 of
> creating a instance 3 different networks can be selected, I've associated
> all networks with the instance (see attached screenshot), is this the
> correct action? I've looked into the setup guide (link
> <http://www.slideshare.net/flopezaguilar/setting-up-your-
> virtual-infrastructure-using-fi-lab-cloud-32388357>),
> but couldn't find a explanation of the different networks to select from.
>
> Then when assigning the floating ip address to the instance, I choose the
> last option (see second screenshot), that is the only ip address to which
> the floating ip address can be assigned to. The others give a error
> message. Is this the correct ip address to link the instance to the
> floating ip address?
>
> Thanks in advance for your assistance.
>
> With kind regards,
>
> Marco Tillemans
>
>
> On Fri, Oct 28, 2016 at 9:26 AM, Marco Tillemans <marcotillemans at gmail.com
> >
> wrote:
>
> > Hello Fernando,
> >
> > Thanks for the reply. I've changed the permissions from 0400 to 0600 and
> > used username 'ubuntu', but I still get a time out. I'm wondering if my
> > security group rules are correct. I've attached a screenshot of it.
> >
> > With kind regard,
> >
> > Marco Tillemans
> >
> > On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk <jira-help-desk at jira.fiware.
> org
> > > wrote:
> >
> >>
> >>
> >
>
>
>
>
> FW External User - 28/Oct/16 9:30 AM
> ------------------
> Comment by marcotillemans at gmail.com :
>
> Hello Fernando,
>
> Thanks for the reply. I've changed the permissions from 0400 to 0600 and
> used username 'ubuntu', but I still get a time out. I'm wondering if my
> security group rules are correct. I've attached a screenshot of it.
>
> With kind regard,
>
> Marco Tillemans
>
> On Thu, Oct 27, 2016 at 4:39 PM, Help-Desk <jira-help-desk at jira.fiware.org
> >
> wrote:
>
> >
> >
>
>
>
>
> Fernando Lopez - 27/Oct/16 4:38 PM
> ------------------
> Hi Marco,
>
> Just one thing, the users cannot have access using root or FIWARE Lab
> user, they should do ubunto, centos or debian user (depending of the OS)
> and other things the .pem file should have only 0600 permissions.
>
>
> Budapest Node Helpdesk - 26/Oct/16 10:56 PM
> ------------------
> The issue has been emailed: \\
> - Time sent: *26/Oct/16 10:56 PM*
> - To: *marcotillemans at gmail.com*
> - with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in
> to instance *
>  \\
>
> ----
> Thank you! I forwarded your problem to the operators of Spain 2. They will
> contact you soon.
>
> Best regards,
> Sandor
> -- on behalf of level-1 support team
>
>
> FW External User - 26/Oct/16 9:48 PM
> ------------------
> Comment by marcotillemans at gmail.com :
>
> Hello,
>
> The node is running in the Spain - 2 region.
>
> With kind regards,
>
> Marco Tillemans
>
> On Wed, Oct 26, 2016 at 9:40 PM, Help-Desk <jira-help-desk at jira.fiware.org
> >
> wrote:
>
> >
> >
>
>
>
>
> Budapest Node Helpdesk - 26/Oct/16 9:39 PM
> ------------------
> The issue has been emailed: \\
> - Time sent: *26/Oct/16 9:39 PM*
> - To: *marcotillemans at gmail.com*
> - with subject: *(HELP-7572) [Fiware-lab-help] difficulty with logging in
> to instance *
>  \\
>
> ----
> Dear Marco,
>
> Could you please send us the name of the FIWARE Lab (e.g. Trento, Spain)
> node you are going to use?
>
> Thank you in advance!
> Best regards,
> Sandor
> -- on behalf of level-1 support team
>
> ------------------------
> Issue id: HELP-7572
> Description:
> Hello,
>
> I'm trying to access a instance in the firware lab, but I can't connect to
> it using ssh.
>
> I've created a instance, assigned a public ip, created a keypair and a
> custom security group and assigned them both to the instance. The security
> group opens port 22 for my ip. As username I have tried the login name for
> the fiware lab account and root, both result in a timed out request. I'm
> connecting from mac with
>
> ssh -i my-certificate.pem user at host-ip-address
>
> What can I do to login successfully?
>
> With kind regards,
>
> Marco Tillemans
>
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> _______________________________________________
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> [Created via e-mail received from: Marco Tillemans <
> marcotillemans at gmail.com>]
>
> FIWARE Chapter:
> FIWARE GEri:
>
> Status: Closed
> Resolution: Done
> ---------------------
> This email was generated by FIWARE JIRA following an email received into
> the Main Help Desk.
>
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