[Fiware-lab-help] [FIWARE-JIRA] (HELP-8160) FI-Lab account

Jose Ignacio Carreterpo joseignacio.carretero at fiware.org
Fri Jan 27 13:24:22 CET 2017


Let's reflect this in the ticket, so, the person in charge of its 
resolution can be aware of your urge.

Sorry for the inconveniences.

Regards,
José Ignacio


El 27/01/17 a las 12:46, Pedro Fazenda escribió:
> Ticket still open, nobody replies.... nobody gives a damn...
>
> Good work guys.
>
> I will have to contact directly Ulrich Ahle to try and understand why 
> are things working this way.
>
>
> Best.
> Pedro Fazenda
>
>
> On 01/24/2017 12:57 PM, José Ignacio Carretero wrote:
>>
>> Dear Pedro,
>>
>> I reply your last email without copying the help-list: I'm really 
>> sorry I can't give you an accurate answer, but I've assigned the 
>> ticket to the person in charge of "FIWare Data Chapter". They'll 
>> answer your question. If you want to contact the GE-Owners, you can 
>> find their email addresses here:
>>
>> * Wirecloud: 
>> https://catalogue.fiware.org/enablers/application-mashup-wirecloud
>> * CKAN: https://catalogue.fiware.org/enablers/ckan
>>
>> Sorry If I have failed your expectations, but I really hope that the 
>> GE Owners will be able to help you. The ticket 
>> https://jira.fiware.org/browse/HELP-8160 is still Opened.
>>
>> I'd also like to thank you for pointing us out the broken links, I 
>> hope we can fix them soon.
>>
>> Best regards,
>> José Ignacio.
>>
>>
>> El 24/01/17 a las 11:41, Pedro Fazenda escribió:
>>> José Ignacio,
>>>
>>> This is not a satisfactory answer. It adds absolutely no information and leaves me extremely frustrated.
>>>
>>> Who should I contact? I am trying to read and follow the fiware documentation and tourgide:
>>>
>>> http://fiwaretourguide.readthedocs.io/en/latest/connection-to-the-internet-of-things/introduction/
>>>
>>> but it is full of broken links and things that do not work.
>>>
>>> For example (there are many) where is the Cosmos portal ( 
>>> (http://cosmos.lab.fiware.org/cosmos-gui/) ?
>>>
>>> Is FIWARE still being supported? Or should we start searching for 
>>> alternative solutions for our IoT strategy?
>>>
>>> Please advise.
>>> Pedro Fazenda
>>>
>>>
>>> On 01/24/2017 10:10 AM, Help-Desk wrote:
>>>>  From FIWARE JIRA - Main Help Desk ----
>>>>
>>>> -------------------------------------------------------------------------------
>>>> Comments:
>>>>
>>>>
>>>> FW External User - Today 11:09 AM
>>>> ------------------
>>>> Comment byjoseignacio.carretero at fiware.org  :
>>>>
>>>> We should ask the enabler owners, then - But the reason should not be
>>>> and expired account.
>>>>
>>>> Regards,
>>>> José Ignacio
>>>>
>>>>
>>>> El 23/01/17 a las 17:42, Pedro Fazenda escribió:
>>>>> Wow. That was fast :-)
>>>>>
>>>>> I was reading some documentation on how to offer a dataset in the
>>>>> FIWARE Store. However, I cannot access some menus as explained in the
>>>>> documentation.
>>>>>
>>>>> For example, I don't have a Add Dataset button as explained here:
>>>>>
>>>>>   (http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-publish-open-datasets-in-ckan-2/)
>>>>>
>>>>> and I cannot find the Home menu as shown here:
>>>>>
>>>>> http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-offer-datasets-including-context-information-through-the-wstore/offering-datasets-through-the-wstore-interface/
>>>>>
>>>>> Is this because my account seems to be expired?
>>>>>
>>>>> Current account type:*community*
>>>>> Started at:*2015-09-21*
>>>>> Duration:*270 days*
>>>>> Expires at:*2016-06-17*
>>>>>
>>>>> <https://account.lab.fiware.org/settings/#collapse-1>
>>>>> <https://account.lab.fiware.org/settings/#collapse-1>
>>>>>
>>>>>
>>>>> Thanks.
>>>>> Pedro Fazenda
>>>>>
>>>>>
>>>>>
>>>>> On 01/23/2017 04:36 PM, José Ignacio Carretero wrote:
>>>>>> Hi,
>>>>>>
>>>>>> You can access your VMs, youv cloud accounts, etc. Can you be more
>>>>>> specific and more descriptive on the resources you can't access to?
>>>>>>
>>>>>> Thank you,
>>>>>> José Ignacio
>>>>>>
>>>>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>>>>>> Dear Sir,
>>>>>>>
>>>>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>>>>
>>>>>>> My account seams to be expired. Is this the reason why I cannot
>>>>>>> create datasets and access to many other functions, such as my
>>>>>>> inventory, my stock, etc?
>>>>>>>
>>>>>>> How and i renew my account?
>>>>>>>
>>>>>>> Best Regards.
>>>>>>> Pedro Fazenda
>>>>>>> ETConcept
>>>>>>>
>>>> FW External User - Yesterday 5:40 PM
>>>> ------------------
>>>> Comment byjoseignacio.carretero at fiware.org  :
>>>>
>>>> Hi,
>>>>
>>>> You can access your VMs, youv cloud accounts, etc. Can you be more
>>>> specific and more descriptive on the resources you can't access to?
>>>>
>>>> Thank you,
>>>> José Ignacio
>>>>
>>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>>>> Dear Sir,
>>>>>
>>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>>
>>>>> My account seams to be expired. Is this the reason why I cannot create
>>>>> datasets and access to many other functions, such as my inventory, my
>>>>> stock, etc?
>>>>>
>>>>> How and i renew my account?
>>>>>
>>>>> Best Regards.
>>>>> Pedro Fazenda
>>>>> ETConcept
>>>>>
>>>> ------------------------
>>>> Issue id: HELP-8160
>>>> Description:
>>>> Dear Sir,
>>>>
>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>
>>>> My account seams to be expired. Is this the reason why I cannot create
>>>> datasets and access to many other functions, such as my inventory, my
>>>> stock, etc?
>>>>
>>>> How and i renew my account?
>>>>
>>>> Best Regards.
>>>> Pedro Fazenda
>>>> ETConcept
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>>>>
>>>> [Created via e-mail received from: Pedro Fazenda<pedro.fazenda at etconcept.com>]
>>>>
>>>> FIWARE Chapter:
>>>> FIWARE GEri:
>>>>
>>>> Status: In Progress
>>>>
>>>> ---------------------
>>>> This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
>>>
>>
>

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