Let's reflect this in the ticket, so, the person in charge of its resolution can be aware of your urge. Sorry for the inconveniences. Regards, José Ignacio El 27/01/17 a las 12:46, Pedro Fazenda escribió: > Ticket still open, nobody replies.... nobody gives a damn... > > Good work guys. > > I will have to contact directly Ulrich Ahle to try and understand why > are things working this way. > > > Best. > Pedro Fazenda > > > On 01/24/2017 12:57 PM, José Ignacio Carretero wrote: >> >> Dear Pedro, >> >> I reply your last email without copying the help-list: I'm really >> sorry I can't give you an accurate answer, but I've assigned the >> ticket to the person in charge of "FIWare Data Chapter". They'll >> answer your question. If you want to contact the GE-Owners, you can >> find their email addresses here: >> >> * Wirecloud: >> https://catalogue.fiware.org/enablers/application-mashup-wirecloud >> * CKAN: https://catalogue.fiware.org/enablers/ckan >> >> Sorry If I have failed your expectations, but I really hope that the >> GE Owners will be able to help you. The ticket >> https://jira.fiware.org/browse/HELP-8160 is still Opened. >> >> I'd also like to thank you for pointing us out the broken links, I >> hope we can fix them soon. >> >> Best regards, >> José Ignacio. >> >> >> El 24/01/17 a las 11:41, Pedro Fazenda escribió: >>> José Ignacio, >>> >>> This is not a satisfactory answer. It adds absolutely no information and leaves me extremely frustrated. >>> >>> Who should I contact? I am trying to read and follow the fiware documentation and tourgide: >>> >>> http://fiwaretourguide.readthedocs.io/en/latest/connection-to-the-internet-of-things/introduction/ >>> >>> but it is full of broken links and things that do not work. >>> >>> For example (there are many) where is the Cosmos portal ( >>> (http://cosmos.lab.fiware.org/cosmos-gui/) ? >>> >>> Is FIWARE still being supported? Or should we start searching for >>> alternative solutions for our IoT strategy? >>> >>> Please advise. >>> Pedro Fazenda >>> >>> >>> On 01/24/2017 10:10 AM, Help-Desk wrote: >>>> From FIWARE JIRA - Main Help Desk ---- >>>> >>>> ------------------------------------------------------------------------------- >>>> Comments: >>>> >>>> >>>> FW External User - Today 11:09 AM >>>> ------------------ >>>> Comment byjoseignacio.carretero at fiware.org : >>>> >>>> We should ask the enabler owners, then - But the reason should not be >>>> and expired account. >>>> >>>> Regards, >>>> José Ignacio >>>> >>>> >>>> El 23/01/17 a las 17:42, Pedro Fazenda escribió: >>>>> Wow. That was fast :-) >>>>> >>>>> I was reading some documentation on how to offer a dataset in the >>>>> FIWARE Store. However, I cannot access some menus as explained in the >>>>> documentation. >>>>> >>>>> For example, I don't have a Add Dataset button as explained here: >>>>> >>>>> (http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-publish-open-datasets-in-ckan-2/) >>>>> >>>>> and I cannot find the Home menu as shown here: >>>>> >>>>> http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-offer-datasets-including-context-information-through-the-wstore/offering-datasets-through-the-wstore-interface/ >>>>> >>>>> Is this because my account seems to be expired? >>>>> >>>>> Current account type:*community* >>>>> Started at:*2015-09-21* >>>>> Duration:*270 days* >>>>> Expires at:*2016-06-17* >>>>> >>>>> <https://account.lab.fiware.org/settings/#collapse-1> >>>>> <https://account.lab.fiware.org/settings/#collapse-1> >>>>> >>>>> >>>>> Thanks. >>>>> Pedro Fazenda >>>>> >>>>> >>>>> >>>>> On 01/23/2017 04:36 PM, José Ignacio Carretero wrote: >>>>>> Hi, >>>>>> >>>>>> You can access your VMs, youv cloud accounts, etc. Can you be more >>>>>> specific and more descriptive on the resources you can't access to? >>>>>> >>>>>> Thank you, >>>>>> José Ignacio >>>>>> >>>>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió: >>>>>>> Dear Sir, >>>>>>> >>>>>>> my email and fi-lab account ispedro.fazenda at etconcept.com. >>>>>>> >>>>>>> My account seams to be expired. Is this the reason why I cannot >>>>>>> create datasets and access to many other functions, such as my >>>>>>> inventory, my stock, etc? >>>>>>> >>>>>>> How and i renew my account? >>>>>>> >>>>>>> Best Regards. >>>>>>> Pedro Fazenda >>>>>>> ETConcept >>>>>>> >>>> FW External User - Yesterday 5:40 PM >>>> ------------------ >>>> Comment byjoseignacio.carretero at fiware.org : >>>> >>>> Hi, >>>> >>>> You can access your VMs, youv cloud accounts, etc. Can you be more >>>> specific and more descriptive on the resources you can't access to? >>>> >>>> Thank you, >>>> José Ignacio >>>> >>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió: >>>>> Dear Sir, >>>>> >>>>> my email and fi-lab account ispedro.fazenda at etconcept.com. >>>>> >>>>> My account seams to be expired. Is this the reason why I cannot create >>>>> datasets and access to many other functions, such as my inventory, my >>>>> stock, etc? >>>>> >>>>> How and i renew my account? >>>>> >>>>> Best Regards. >>>>> Pedro Fazenda >>>>> ETConcept >>>>> >>>> ------------------------ >>>> Issue id: HELP-8160 >>>> Description: >>>> Dear Sir, >>>> >>>> my email and fi-lab account ispedro.fazenda at etconcept.com. >>>> >>>> My account seams to be expired. Is this the reason why I cannot create >>>> datasets and access to many other functions, such as my inventory, my >>>> stock, etc? >>>> >>>> How and i renew my account? >>>> >>>> Best Regards. >>>> Pedro Fazenda >>>> ETConcept >>>> __________________________________________________________________________________________ >>>> >>>> You can get more information about our cookies and privacy policies on the following links: >>>> -http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Privacy_Policy >>>> -http://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/Cookies_Policy_FIWARE >>>> >>>> Fiware-lab-help mailing list >>>> Fiware-lab-help at lists.fiware.org >>>> https://lists.fiware.org/listinfo/fiware-lab-help >>>> >>>> >>>> [Created via e-mail received from: Pedro Fazenda<pedro.fazenda at etconcept.com>] >>>> >>>> FIWARE Chapter: >>>> FIWARE GEri: >>>> >>>> Status: In Progress >>>> >>>> --------------------- >>>> This email was generated by FIWARE JIRA following an email received into the Main Help Desk. >>> >> > -------------- next part -------------- An HTML attachment was scrubbed... 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