[Fiware-lab-help] [FIWARE-JIRA] (HELP-8160) FI-Lab account

Help-Desk jira-help-desk at jira.fiware.org
Fri Jan 27 13:27:02 CET 2017



>From FIWARE JIRA - Main Help Desk ----

-------------------------------------------------------------------------------
Comments:


FW External User - Today 1:28 PM
------------------
Comment by joseignacio.carretero at fiware.org : 

Let's reflect this in the ticket, so, the person in charge of its 
resolution can be aware of your urge.

Sorry for the inconveniences.

Regards,
José Ignacio


El 27/01/17 a las 12:46, Pedro Fazenda escribió:
> Ticket still open, nobody replies.... nobody gives a damn...
>
> Good work guys.
>
> I will have to contact directly Ulrich Ahle to try and understand why 
> are things working this way.
>
>
> Best.
> Pedro Fazenda
>
>
> On 01/24/2017 12:57 PM, José Ignacio Carretero wrote:
>>
>> Dear Pedro,
>>
>> I reply your last email without copying the help-list: I'm really 
>> sorry I can't give you an accurate answer, but I've assigned the 
>> ticket to the person in charge of "FIWare Data Chapter". They'll 
>> answer your question. If you want to contact the GE-Owners, you can 
>> find their email addresses here:
>>
>> * Wirecloud: 
>> https://catalogue.fiware.org/enablers/application-mashup-wirecloud
>> * CKAN: https://catalogue.fiware.org/enablers/ckan
>>
>> Sorry If I have failed your expectations, but I really hope that the 
>> GE Owners will be able to help you. The ticket 
>> https://jira.fiware.org/browse/HELP-8160 is still Opened.
>>
>> I'd also like to thank you for pointing us out the broken links, I 
>> hope we can fix them soon.
>>
>> Best regards,
>> José Ignacio.
>>
>>
>> El 24/01/17 a las 11:41, Pedro Fazenda escribió:
>>> José Ignacio,
>>>
>>> This is not a satisfactory answer. It adds absolutely no information and leaves me extremely frustrated.
>>>
>>> Who should I contact? I am trying to read and follow the fiware documentation and tourgide:
>>>
>>> http://fiwaretourguide.readthedocs.io/en/latest/connection-to-the-internet-of-things/introduction/
>>>
>>> but it is full of broken links and things that do not work.
>>>
>>> For example (there are many) where is the Cosmos portal ( 
>>> (http://cosmos.lab.fiware.org/cosmos-gui/) ?
>>>
>>> Is FIWARE still being supported? Or should we start searching for 
>>> alternative solutions for our IoT strategy?
>>>
>>> Please advise.
>>> Pedro Fazenda
>>>
>>>
>>> On 01/24/2017 10:10 AM, Help-Desk wrote:
>>>>  From FIWARE JIRA - Main Help Desk ----
>>>>
>>>> -------------------------------------------------------------------------------
>>>> Comments:
>>>>
>>>>
>>>> FW External User - Today 11:09 AM
>>>> ------------------
>>>> Comment byjoseignacio.carretero at fiware.org  :
>>>>
>>>> We should ask the enabler owners, then - But the reason should not be
>>>> and expired account.
>>>>
>>>> Regards,
>>>> José Ignacio
>>>>
>>>>
>>>> El 23/01/17 a las 17:42, Pedro Fazenda escribió:
>>>>> Wow. That was fast :-)
>>>>>
>>>>> I was reading some documentation on how to offer a dataset in the
>>>>> FIWARE Store. However, I cannot access some menus as explained in the
>>>>> documentation.
>>>>>
>>>>> For example, I don't have a Add Dataset button as explained here:
>>>>>
>>>>>   (http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-publish-open-datasets-in-ckan-2/)
>>>>>
>>>>> and I cannot find the Home menu as shown here:
>>>>>
>>>>> http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-offer-datasets-including-context-information-through-the-wstore/offering-datasets-through-the-wstore-interface/
>>>>>
>>>>> Is this because my account seems to be expired?
>>>>>
>>>>> Current account type:*community*
>>>>> Started at:*2015-09-21*
>>>>> Duration:*270 days*
>>>>> Expires at:*2016-06-17*
>>>>>
>>>>> <https://account.lab.fiware.org/settings/#collapse-1>
>>>>> <https://account.lab.fiware.org/settings/#collapse-1>
>>>>>
>>>>>
>>>>> Thanks.
>>>>> Pedro Fazenda
>>>>>
>>>>>
>>>>>
>>>>> On 01/23/2017 04:36 PM, José Ignacio Carretero wrote:
>>>>>> Hi,
>>>>>>
>>>>>> You can access your VMs, youv cloud accounts, etc. Can you be more
>>>>>> specific and more descriptive on the resources you can't access to?
>>>>>>
>>>>>> Thank you,
>>>>>> José Ignacio
>>>>>>
>>>>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>>>>>> Dear Sir,
>>>>>>>
>>>>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>>>>
>>>>>>> My account seams to be expired. Is this the reason why I cannot
>>>>>>> create datasets and access to many other functions, such as my
>>>>>>> inventory, my stock, etc?
>>>>>>>
>>>>>>> How and i renew my account?
>>>>>>>
>>>>>>> Best Regards.
>>>>>>> Pedro Fazenda
>>>>>>> ETConcept
>>>>>>>
>>>> FW External User - Yesterday 5:40 PM
>>>> ------------------
>>>> Comment byjoseignacio.carretero at fiware.org  :
>>>>
>>>> Hi,
>>>>
>>>> You can access your VMs, youv cloud accounts, etc. Can you be more
>>>> specific and more descriptive on the resources you can't access to?
>>>>
>>>> Thank you,
>>>> José Ignacio
>>>>
>>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>>>> Dear Sir,
>>>>>
>>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>>
>>>>> My account seams to be expired. Is this the reason why I cannot create
>>>>> datasets and access to many other functions, such as my inventory, my
>>>>> stock, etc?
>>>>>
>>>>> How and i renew my account?
>>>>>
>>>>> Best Regards.
>>>>> Pedro Fazenda
>>>>> ETConcept
>>>>>
>>>> ------------------------
>>>> Issue id: HELP-8160
>>>> Description:
>>>> Dear Sir,
>>>>
>>>> my email and fi-lab account ispedro.fazenda at etconcept.com.
>>>>
>>>> My account seams to be expired. Is this the reason why I cannot create
>>>> datasets and access to many other functions, such as my inventory, my
>>>> stock, etc?
>>>>
>>>> How and i renew my account?
>>>>
>>>> Best Regards.
>>>> Pedro Fazenda
>>>> ETConcept
>>>>




FW External User - Tuesday 1:24 PM
------------------
Comment by pedro.fazenda at etconcept.com : 

José Ignacio,

This is not a satisfactory answer. It adds absolutely no information and leaves me extremely frustrated.

Who should I contact? I am trying to read and follow the fiware documentation and tourgide:


http://fiwaretourguide.readthedocs.io/en/latest/connection-to-the-internet-of-things/introduction/

but it is full of broken links and things that do not work.

For example (there are many) where is the Cosmos portal ( 
(http://cosmos.lab.fiware.org/cosmos-gui/) ?

Is FIWARE still being supported? Or should we start searching for 
alternative solutions for our IoT strategy?

Please advise.
Pedro Fazenda


On 01/24/2017 10:10 AM, Help-Desk wrote:
>
>  From FIWARE JIRA - Main Help Desk ----
>
> -------------------------------------------------------------------------------
> Comments:
>
>
> FW External User - Today 11:09 AM
> ------------------
> Comment by joseignacio.carretero at fiware.org :
>
> We should ask the enabler owners, then - But the reason should not be
> and expired account.
>
> Regards,
> José Ignacio
>
>
> El 23/01/17 a las 17:42, Pedro Fazenda escribió:
>> Wow. That was fast :-)
>>
>> I was reading some documentation on how to offer a dataset in the
>> FIWARE Store. However, I cannot access some menus as explained in the
>> documentation.
>>
>> For example, I don't have a Add Dataset button as explained here:
>>
>>   (http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-publish-open-datasets-in-ckan-2/)
>>
>> and I cannot find the Home menu as shown here:
>>
>> http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-offer-datasets-including-context-information-through-the-wstore/offering-datasets-through-the-wstore-interface/
>>
>> Is this because my account seems to be expired?
>>
>> Current account type:*community*
>> Started at:*2015-09-21*
>> Duration:*270 days*
>> Expires at:*2016-06-17*
>>
>> <https://account.lab.fiware.org/settings/#collapse-1>
>> <https://account.lab.fiware.org/settings/#collapse-1>
>>
>>
>> Thanks.
>> Pedro Fazenda
>>
>>
>>
>> On 01/23/2017 04:36 PM, José Ignacio Carretero wrote:
>>> Hi,
>>>
>>> You can access your VMs, youv cloud accounts, etc. Can you be more
>>> specific and more descriptive on the resources you can't access to?
>>>
>>> Thank you,
>>> José Ignacio
>>>
>>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>>> Dear Sir,
>>>>
>>>> my email and fi-lab account is pedro.fazenda at etconcept.com.
>>>>
>>>> My account seams to be expired. Is this the reason why I cannot
>>>> create datasets and access to many other functions, such as my
>>>> inventory, my stock, etc?
>>>>
>>>> How and i renew my account?
>>>>
>>>> Best Regards.
>>>> Pedro Fazenda
>>>> ETConcept
>>>>
>
>
>
> FW External User - Yesterday 5:40 PM
> ------------------
> Comment by joseignacio.carretero at fiware.org :
>
> Hi,
>
> You can access your VMs, youv cloud accounts, etc. Can you be more
> specific and more descriptive on the resources you can't access to?
>
> Thank you,
> José Ignacio
>
> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>> Dear Sir,
>>
>> my email and fi-lab account is pedro.fazenda at etconcept.com.
>>
>> My account seams to be expired. Is this the reason why I cannot create
>> datasets and access to many other functions, such as my inventory, my
>> stock, etc?
>>
>> How and i renew my account?
>>
>> Best Regards.
>> Pedro Fazenda
>> ETConcept
>>
>
>
> ------------------------
> Issue id: HELP-8160
> Description:
> Dear Sir,
>
> my email and fi-lab account is pedro.fazenda at etconcept.com.
>
> My account seams to be expired. Is this the reason why I cannot create
> datasets and access to many other functions, such as my inventory, my
> stock, etc?
>
> How and i renew my account?
>
> Best Regards.
> Pedro Fazenda
> ETConcept
>




FW External User - Tuesday 11:09 AM
------------------
Comment by joseignacio.carretero at fiware.org : 

We should ask the enabler owners, then - But the reason should not be 
and expired account.

Regards,
José Ignacio


El 23/01/17 a las 17:42, Pedro Fazenda escribió:
> Wow. That was fast :-)
>
> I was reading some documentation on how to offer a dataset in the 
> FIWARE Store. However, I cannot access some menus as explained in the 
> documentation.
>
> For example, I don't have a Add Dataset button as explained here:
>
>  (http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-publish-open-datasets-in-ckan-2/)
>
> and I cannot find the Home menu as shown here:
>
> http://fiwaretourguide.readthedocs.io/en/latest/publishing-open-data-in-fiware/how-to-offer-datasets-including-context-information-through-the-wstore/offering-datasets-through-the-wstore-interface/
>
> Is this because my account seems to be expired?
>
> Current account type:*community*
> Started at:*2015-09-21*
> Duration:*270 days*
> Expires at:*2016-06-17*
>
> <https://account.lab.fiware.org/settings/#collapse-1>
> <https://account.lab.fiware.org/settings/#collapse-1>
>
>
> Thanks.
> Pedro Fazenda
>
>
>
> On 01/23/2017 04:36 PM, José Ignacio Carretero wrote:
>> Hi,
>>
>> You can access your VMs, youv cloud accounts, etc. Can you be more 
>> specific and more descriptive on the resources you can't access to?
>>
>> Thank you,
>> José Ignacio
>>
>> El 23/01/17 a las 17:32, Pedro Fazenda escribió:
>>> Dear Sir,
>>>
>>> my email and fi-lab account is pedro.fazenda at etconcept.com.
>>>
>>> My account seams to be expired. Is this the reason why I cannot 
>>> create datasets and access to many other functions, such as my 
>>> inventory, my stock, etc?
>>>
>>> How and i renew my account?
>>>
>>> Best Regards.
>>> Pedro Fazenda
>>> ETConcept
>>>




FW External User - Monday 5:40 PM
------------------
Comment by joseignacio.carretero at fiware.org : 

Hi,

You can access your VMs, youv cloud accounts, etc. Can you be more 
specific and more descriptive on the resources you can't access to?

Thank you,
José Ignacio

El 23/01/17 a las 17:32, Pedro Fazenda escribió:
> Dear Sir,
>
> my email and fi-lab account is pedro.fazenda at etconcept.com.
>
> My account seams to be expired. Is this the reason why I cannot create 
> datasets and access to many other functions, such as my inventory, my 
> stock, etc?
>
> How and i renew my account?
>
> Best Regards.
> Pedro Fazenda
> ETConcept
>



------------------------
Issue id: HELP-8160
Description:
Dear Sir,

my email and fi-lab account is pedro.fazenda at etconcept.com.

My account seams to be expired. Is this the reason why I cannot create 
datasets and access to many other functions, such as my inventory, my 
stock, etc?

How and i renew my account?

Best Regards.
Pedro Fazenda
ETConcept
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