[ https://jira.fiware.org/browse/HELP-16111?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=113711#comment-113711 ]
José Ignacio Carretero Guarde commented on HELP-16111:
------------------------------------------------------
The issue has been emailed: \\
- Time sent: *02/Sep/19 11:55 AM*
- To: *vivi.liferay at gmail.com*
- with subject: *(HELP-16111) Re: [Fiware-lab-help] Trial account expiration *
\\
----
Your VMs are up and running.
Regards,
José Ignacio
>From FIWARE JIRA - Main Help Desk ----
-------------------------------------------------------------------------------
Comments:
------------------------
Issue id: HELP-16111
Description:
Dear Fiware,
unfortunately I did not read the email in which you notified me the
account closure.
I ask politely if the virtual machine and the associated account can be
restored,
so that I can continue to study fiware generic enablers. On the virtual
machine I had created some docker containers
and at the moment I lost all my work :(.
Maybe if you could restore the virtual machine I could make a backup and
then try to work locally on my pc
thank you very much for the opportunity.
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
Mail
priva di virus. www.avast.com
<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer at admtools.lab.fiware.org>
ha scritto:
> [image: FIWARE-Lab]
>
> Dear FIWARE Lab user,
>
> You Trial account has expired in region Spain2. This implies that your
> cloud account will be removed, all resources created in any of the FIWARE
> Cloud Portal Lab nodes associated with your authorized organization will be
> deleted and you will not be able to use the FIWARE Lab resources anymore.
>
> The deletion of the resources would not be instantaneous but from that day
> (Thursday, July 17th 2019) we cannot guarantee their consistency.
>
> If you want to continue using your resources, we encourage you to write an
> email explaining your reasons to keep your account to
> fiware-lab-help at lists.fi-ware.org
>
> Nevertheless, if you decide to back up all your work in those resources,
> we encourage you to take all the actions to do it before Thursday, July
> 17th 2019.
>
> Best Regards,
> FIWARE Lab Team
>
> ---
> You are receiving this message because you are a registered FIWARE Lab
> cloud user <https://cloud.lab.fiware.org>.
> 2019 (c) FIWARE <http://www.fiware.org/>.
>
__________________________________________________________________________________________
You can get more information about our cookies and privacy policies on the following links:
- https://wiki.fiware.org/FIWARE_Privacy_Policy
- https://wiki.fiware.org/Cookies_Policy_FIWARE
Fiware-lab-help mailing list
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[Created via e-mail received from: viviana latino <vivi.liferay at gmail.com>]
FIWARE Chapter:
FIWARE GEri:
Status: Open
---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
> Re: [Fiware-lab-help] Trial account expiration
> ----------------------------------------------
>
> Key: HELP-16111
> URL: https://jira.fiware.org/browse/HELP-16111
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: José Ignacio Carretero Guarde
>
> Dear Fiware,
> unfortunately I did not read the email in which you notified me the
> account closure.
> I ask politely if the virtual machine and the associated account can be
> restored,
> so that I can continue to study fiware generic enablers. On the virtual
> machine I had created some docker containers
> and at the moment I lost all my work :(.
> Maybe if you could restore the virtual machine I could make a backup and
> then try to work locally on my pc
> thank you very much for the opportunity.
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer at admtools.lab.fiware.org>
> ha scritto:
> > [image: FIWARE-Lab]
> >
> > Dear FIWARE Lab user,
> >
> > You Trial account has expired in region Spain2. This implies that your
> > cloud account will be removed, all resources created in any of the FIWARE
> > Cloud Portal Lab nodes associated with your authorized organization will be
> > deleted and you will not be able to use the FIWARE Lab resources anymore.
> >
> > The deletion of the resources would not be instantaneous but from that day
> > (Thursday, July 17th 2019) we cannot guarantee their consistency.
> >
> > If you want to continue using your resources, we encourage you to write an
> > email explaining your reasons to keep your account to
> > fiware-lab-help at lists.fi-ware.org
> >
> > Nevertheless, if you decide to back up all your work in those resources,
> > we encourage you to take all the actions to do it before Thursday, July
> > 17th 2019.
> >
> > Best Regards,
> > FIWARE Lab Team
> >
> > ---
> > You are receiving this message because you are a registered FIWARE Lab
> > cloud user <https://cloud.lab.fiware.org>.
> > 2019 (c) FIWARE <http://www.fiware.org/>.
> >
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - https://wiki.fiware.org/FIWARE_Privacy_Policy
> - https://wiki.fiware.org/Cookies_Policy_FIWARE
> Fiware-lab-help mailing list
> Fiware-lab-help at lists.fiware.org
> To unsubscribe from Fiware-lab-help mailing list, go to the information page of the list at:
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: viviana latino <vivi.liferay at gmail.com>]
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