[Fiware-lab-help] [FIWARE-JIRA] (HELP-16111) Re: Trial account expiration

[José Ignacio Carretero Guarde (JIRA)]

     [ https://jira.fiware.org/browse/HELP-16111?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

José Ignacio Carretero Guarde updated HELP-16111:
-------------------------------------------------
    Status: Answered  (was: In Progress)

> Re: [Fiware-lab-help] Trial account expiration
> ----------------------------------------------
>
>                 Key: HELP-16111
>                 URL: https://jira.fiware.org/browse/HELP-16111
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: José Ignacio Carretero Guarde
>
> Dear Fiware,
>     unfortunately I did not read the email in which you notified me the
> account closure.
> I ask politely if the virtual machine and the associated account can be
> restored,
> so that I can continue to study fiware generic enablers. On the virtual
> machine I had created some docker containers
>  and at the moment I lost all  my work :(.
>  Maybe if you could restore the virtual machine I could make a backup and
> then try to work locally on my pc
> thank you very much for the opportunity.
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> Mail
> priva di virus. www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
> Il giorno mer 3 lug 2019 alle ore 14:23 <noanswer at admtools.lab.fiware.org>
> ha scritto:
> > [image: FIWARE-Lab]
> >
> > Dear FIWARE Lab user,
> >
> > You Trial account has expired in region Spain2. This implies that your
> > cloud account will be removed, all resources created in any of the FIWARE
> > Cloud Portal Lab nodes associated with your authorized organization will be
> > deleted and you will not be able to use the FIWARE Lab resources anymore.
> >
> > The deletion of the resources would not be instantaneous but from that day
> > (Thursday, July 17th 2019) we cannot guarantee their consistency.
> >
> > If you want to continue using your resources, we encourage you to write an
> > email explaining your reasons to keep your account to
> > fiware-lab-help at lists.fi-ware.org
> >
> > Nevertheless, if you decide to back up all your work in those resources,
> > we encourage you to take all the actions to do it before Thursday, July
> > 17th 2019.
> >
> > Best Regards,
> > FIWARE Lab Team
> >
> > ---
> > You are receiving this message because you are a registered FIWARE Lab
> > cloud user <https://cloud.lab.fiware.org>.
> > 2019 (c) FIWARE <http://www.fiware.org/>.
> >
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> [Created via e-mail received from: viviana latino <vivi.liferay at gmail.com>]



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