[ https://jira.fiware.org/browse/HELP-19088?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=115480#comment-115480 ]
Noida Node Helpdesk commented on HELP-19088:
--------------------------------------------
connected with user in Person on another platform.
Suggested Him necessary steps for accessing Vm using pem file mentioned below.
Security Groups
permission of pem file
ubuntu /centos user should be used firsttime.
user can access the machine. Closing the Ticket.
> [Fiware-lab-help] ubuntu at 180.179.214.174: Permission denied (publickey).
> ------------------------------------------------------------------------
>
> Key: HELP-19088
> URL: https://jira.fiware.org/browse/HELP-19088
> Project: Help-Desk
> Issue Type: extRequest
> Components: FIWARE-LAB-HELP
> Reporter: FW External User
> Assignee: Fernando Lopez
>
> so, I change my IP and bow can able ping VM, but get error when try to connect via ssh:
> ubuntu at 180.179.214.174: Permission denied (publickey).
> (and, for sure, I used right key)
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