[Fiware-lab-help] [FIWARE-JIRA] (HELP-19088) ubuntu at 180.179.214.174: Permission denied (publickey).

[Noida Node Helpdesk (JIRA)]

    [ https://jira.fiware.org/browse/HELP-19088?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=115481#comment-115481 ] 

Noida Node Helpdesk commented on HELP-19088:
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The issue has been emailed: \\
- Time sent: *11/Jan/22 1:54 PM*
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- with subject: *(HELP-19088) [Fiware-lab-help] ubuntu at 180.179.214.174: Permission denied (publickey). *
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>From FIWARE JIRA - Main Help Desk ----

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Comments:


Noida Node Helpdesk - Today 6:22 PM
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connected with user in Person on another platform. 
Suggested Him necessary steps for accessing Vm using pem file mentioned below.

Security Groups
permission of pem file
ubuntu /centos user should be used firsttime.

user can access the machine. Closing the Ticket.


FW External User - Today 4:00 PM
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Last time I use "ubuntu 20.04" image

Also, I try this images:
- ubuntu 16.04
- ubuntu 18.04
- ubuntu 14.04
- orion.docker

For all cases I used "ubuntu" username for ssh
(also, try "root", "fiware", "user" user-names)

In all cases I get same error

Also, I try to use "cloud-init" scripts, but didn't help

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Noida Node Helpdesk - Today 3:16 PM
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Hi, recently there is VM existed in your name on Our NOde.
You cannot SSH that Machine mentioned below. Which image you used to create the VM 
195.134.187.34
Floating IPs:
180.179.214.174

Thanks & Regards
FI-lab Noida


FW External User - Yesterday 11:33 PM
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Can you clarify please, which exactly details you await?

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[Created via e-mail received from: andrii3 <spivak.a.o at protonmail.com>]

FIWARE Chapter: 
FIWARE GEri: 

Status: Answered 

---------------------
This email was generated by FIWARE JIRA following an email received into the Main Help Desk.
(Restricted to Users role)
> [Fiware-lab-help] ubuntu at 180.179.214.174: Permission denied (publickey).
> ------------------------------------------------------------------------
>
>                 Key: HELP-19088
>                 URL: https://jira.fiware.org/browse/HELP-19088
>             Project: Help-Desk
>          Issue Type: extRequest
>          Components: FIWARE-LAB-HELP
>            Reporter: FW External User
>            Assignee: Fernando Lopez
>
> so, I change my IP and bow can able ping VM, but get error when try to connect via ssh:
> ubuntu at 180.179.214.174: Permission denied (publickey).
> (and, for sure, I used right key)
> __________________________________________________________________________________________
> You can get more information about our cookies and privacy policies on the following links:
> - https://wiki.fiware.org/FIWARE_Privacy_Policy
> - https://wiki.fiware.org/Cookies_Policy_FIWARE
> fiware-lab-help mailing list
> fiware-lab-help at lists.fiware.org
> To unsubscribe from fiware-lab-help mailing list, go to the information page of the list at:
> https://lists.fiware.org/listinfo/fiware-lab-help
> [Created via e-mail received from: andrii3 <spivak.a.o at protonmail.com>]



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