[Fiware-lab] Why the changes on the FIWARE Lab support list are not there yet - but coming soon

[Bochow, Bernd]

Dear Miguel,

how shall we proceed with issues addressing symptoms detected on multiple nodes?

Shall we all address them individually, on a voluntary basis, or will you appoint a responsible node?

That is, shall the nodes take immediate action or shall we wait for your assignment?

Best Regards, Bernd

============
Bernd Bochow
Next Generation Network Infrastructures
Fraunhofer Institute for Open Communication Systems (FOKUS)
Kaiserin-Augusta-Allee 31, D-10589 Berlin
e-mail: bernd.bochow at fokus.fraunhofer.de, bernd.bochow at ieee.org
phone:  +49 30 3463-7238
fax:    +49 30 3463-997238

On 31 Oct 2014, at 10:37, MIGUEL CARRILLO PACHECO wrote:

> Hi all,
> 
> The only reason why the changes agreed yesterday are not in place yet is
> because I need to catch Fernando and discuss what to do with the
> friendly testing (those who are showering us with tickets) and how to
> relate it to this support.
> 
> For the rest of the list not present in this discussion group I refer
> to: in a few days most of you will be out of the list and here we will
> have only Level 1 support with a limited number of people. Tickets will
> go to Level 1 (just those in yesterday's call) or directly to the local
> nodes (Trento, Lannion, Spain...)
> 
> Level 1 will dispatch the tickets and will shield you from all the
> current spam. We will need to use JIRA extensively.
> 
> I will send further info before removing you from the list.
> 
> Regards,
> 
> Miguel
> 
> 
> --
> 
> Please update your address book with my new e-mail address: miguel.carrillopacheco at telefonica.com
> 
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