[Fiware-support] S.O.S. - tracker..

Roberto Andradas Izquierdo randradas at libresoft.es
Mon Nov 7 19:14:30 CET 2011


try again alex, we had a problem with the database just after solve your
issue. it should work now.

On 7 November 2011 17:44, Alex Glikson <GLIKSON at il.ibm.com> wrote:

> I am trying to re-create the tracker, and am having some issues with
> customizing fields.. Please, see the attached screenshot. Would appreciate
> your assistance.
>
> Thanks,
> Alex
>
>
>
>
>
>
> From:        Roberto Andradas Izquierdo <randradas at libresoft.es>
> To:        Alex Glikson/Haifa/IBM at IBMIL
> Cc:        "fiware-support at lists.fi-ware.eu" <
> fiware-support at lists.fi-ware.eu>, Miguel Carrillo <mcp at tid.es>
> Date:        07/11/2011 05:52 PM
> Subject:        Re: [Fiware-support] S.O.S. - tracker..
> Sent by:        randradas at gmail.com
> ------------------------------
>
>
>
> Hi,
>
> I found the following tracker:
>
> Cloud Chapter Backlog
>
> it does not appear in the current database today so I supposed it is
> the one you want to restore.
>
> Find attached the CSV file with the data, the csv file use ";;;" as
> character separator between fields. The fields are the following:
>
> artifact_id,
> summary,
> details,
> unix_group_name,
> name,
> priority,
> email,
> open_date,
> assigned_to,
> status_name,
> groups.group_id,
> artifact.group_artifact_id
>
> Maybe some fields are not necessary so ignore them.
>
> if it is not the data you want let me know.
>
> Kind regards!
>
>
>
> On 7 November 2011 13:36, Alex Glikson <GLIKSON at il.ibm.com> wrote:
> > 2/11, around 8:30pm CET.
> >
> > Regards,
> > Alex
> >
> >
> >
> > From:        Roberto Andradas Izquierdo <randradas at libresoft.es>
> > To:        Miguel Carrillo <mcp at tid.es>
> > Cc:        Alex Glikson/Haifa/IBM at IBMIL, "
> fiware-support at lists.fi-ware.eu"
> > <fiware-support at lists.fi-ware.eu>
> > Date:        07/11/2011 02:02 PM
> > Subject:        Re: [Fiware-support] S.O.S. - tracker..
> > Sent by:        randradas at gmail.com
> > ________________________________
> >
> >
> > Alex, could you let me know what day do you delete the tracker exactly
> > in order to search in the backups?
> >
> > On 7 November 2011 13:01, Roberto Andradas Izquierdo
> > <randradas at libresoft.es> wrote:
> >> On 7 November 2011 12:44, Miguel Carrillo <mcp at tid.es> wrote:
> >>> Roberto,
> >>>
> >>> Thanks for the info and the effort. Assuming that recovering all the
> >>> data is a no-no, let us evaluate something alternative  and possibly
> not
> >>> as painful.
> >>>
> >>> Can we recover the list of titles + the list of descriptions (i.e. body
> >>> of each entry)? If we can have a plain text document with this it would
> >>> be of great help to save hundreds of hours of typing...
> >>
> >> ok, let me take a look to the backups we should be able to provide a
> >> file with all the issues of the deleted tracker.
> >>
> >>>
> >>> Best
> >>>
> >>> Miguel
> >>>
> >>> El 07/11/2011 11:04, Roberto Andradas Izquierdo escribió:
> >>>>
> >>>> Dear Alex,
> >>>>
> >>>> good morning and bad news.
> >>>>
> >>>> I have been taking a look at the database and the fusionforge code and
> >>>> it is deleted completely. It is not a simple DELETE, there are several
> >>>> queries, several tables and a complex logic involved in the deletion
> >>>> of a tracker and the only way to restore just one tracker is create it
> >>>> manually.
> >>>>
> >>>> Creating it manually ensure that it will be created correctly,
> >>>> otherwise by writing our own scripts or inserting queries into the
> >>>> database manually could damage the database of the forge and break
> >>>> another data into the forge and it is a risk we can not assume.
> >>>>
> >>>> I'm so sorry Alex, if we can help you with another thing don't
> hesitate
> >>>> to
> >>>> ask.
> >>>>
> >>>> Kind regards!
> >>>>
> >>>>
> >>>>
> >>>> On 4 November 2011 15:37, Alex Glikson<GLIKSON at il.ibm.com>  wrote:
> >>>>>
> >>>>> Any progress with this?
> >>>>> It would be really frustrating if we need to re-enter everything in
> our
> >>>>> backlog tracker from scratch.. :-(
> >>>>>
> >>>>> Thanks,
> >>>>> Alex
> >>>>>
> >>>>>
> >>>>>
> >>>>> From:        Roberto Andradas Izquierdo<randradas at libresoft.es>
> >>>>> To:        Alex Glikson/Haifa/IBM at IBMIL
> >>>>> Cc:        fiware-support at lists.fi-ware.eu, Juanjo
> >>>>> Hierro<jhierro at tid.es>
> >>>>> Date:        03/11/2011 10:57 AM
> >>>>> Subject:        Re: [Fiware-support] S.O.S. - tracker..
> >>>>> Sent by:        randradas at gmail.com
> >>>>> ________________________________
> >>>>>
> >>>>>
> >>>>> Dear Alex,
> >>>>>
> >>>>> backups are done based on the restore the system in case of hardware
> >>>>> failures or something similar, are not designed to restore only parts
> >>>>> of the forge. So it will take too much effort to restore your
> tracker,
> >>>>> to do that we have to introduce the data again in the database
> >>>>> manually and it could produce database inconsistencies and so on.
> >>>>>
> >>>>> In any case, I will try to figure out how to restore it, several
> >>>>> tables are involved in trackers it depends on how the forge deletes
> >>>>> the tracker, for example, if it is just a flag, then I can change it
> >>>>> and you tracker will appear again, but if the data has been deleted
> >>>>> completely from the database I'm afraid I won't be able to restore
> it.
> >>>>>
> >>>>> Stay tuned, I will tel you something tomorrow.
> >>>>>
> >>>>> Kind regards!
> >>>>>
> >>>>> On 2 November 2011 20:41, Alex Glikson<GLIKSON at il.ibm.com>  wrote:
> >>>>>>
> >>>>>> Hi,
> >>>>>>
> >>>>>> Seems that I've mistakenly removed the Backlog Tracker under the
> Cloud
> >>>>>> project in Forge (instead of removing an item in it).
> >>>>>> I hope we have backups.. would appreciate your help!!
> >>>>>>
> >>>>>> Thanks,
> >>>>>> Alex
> >>>>>> _______________________________________________
> >>>>>> Fiware-support mailing list
> >>>>>> Fiware-support at lists.fi-ware.eu
> >>>>>> http://lists.fi-ware.eu/listinfo/fiware-support
> >>>>>>
> >>>>>>
> >>>>>
> >>>>>
> >>>> _______________________________________________
> >>>> Fiware-support mailing list
> >>>> Fiware-support at lists.fi-ware.eu
> >>>> http://lists.fi-ware.eu/listinfo/fiware-support
> >>>> .
> >>>>
> >>>
> >>> --
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> >>>
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> >
> >
> >
>
> [attachment "cloud_issues.csv" deleted by Alex Glikson/Haifa/IBM]
>
>
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