hi, alex, please, let me know if it is enough for you in order to restore the issues manually. do you need more information from the backup? kind regards! On 7 November 2011 19:14, Roberto Andradas Izquierdo <randradas at libresoft.es > wrote: > try again alex, we had a problem with the database just after solve your > issue. it should work now. > > > On 7 November 2011 17:44, Alex Glikson <GLIKSON at il.ibm.com> wrote: > >> I am trying to re-create the tracker, and am having some issues with >> customizing fields.. Please, see the attached screenshot. Would appreciate >> your assistance. >> >> Thanks, >> Alex >> >> >> >> >> >> >> From: Roberto Andradas Izquierdo <randradas at libresoft.es> >> To: Alex Glikson/Haifa/IBM at IBMIL >> Cc: "fiware-support at lists.fi-ware.eu" < >> fiware-support at lists.fi-ware.eu>, Miguel Carrillo <mcp at tid.es> >> Date: 07/11/2011 05:52 PM >> Subject: Re: [Fiware-support] S.O.S. - tracker.. >> Sent by: randradas at gmail.com >> ------------------------------ >> >> >> >> Hi, >> >> I found the following tracker: >> >> Cloud Chapter Backlog >> >> it does not appear in the current database today so I supposed it is >> the one you want to restore. >> >> Find attached the CSV file with the data, the csv file use ";;;" as >> character separator between fields. The fields are the following: >> >> artifact_id, >> summary, >> details, >> unix_group_name, >> name, >> priority, >> email, >> open_date, >> assigned_to, >> status_name, >> groups.group_id, >> artifact.group_artifact_id >> >> Maybe some fields are not necessary so ignore them. >> >> if it is not the data you want let me know. >> >> Kind regards! >> >> >> >> On 7 November 2011 13:36, Alex Glikson <GLIKSON at il.ibm.com> wrote: >> > 2/11, around 8:30pm CET. >> > >> > Regards, >> > Alex >> > >> > >> > >> > From: Roberto Andradas Izquierdo <randradas at libresoft.es> >> > To: Miguel Carrillo <mcp at tid.es> >> > Cc: Alex Glikson/Haifa/IBM at IBMIL, " >> fiware-support at lists.fi-ware.eu" >> > <fiware-support at lists.fi-ware.eu> >> > Date: 07/11/2011 02:02 PM >> > Subject: Re: [Fiware-support] S.O.S. - tracker.. >> > Sent by: randradas at gmail.com >> > ________________________________ >> > >> > >> > Alex, could you let me know what day do you delete the tracker exactly >> > in order to search in the backups? >> > >> > On 7 November 2011 13:01, Roberto Andradas Izquierdo >> > <randradas at libresoft.es> wrote: >> >> On 7 November 2011 12:44, Miguel Carrillo <mcp at tid.es> wrote: >> >>> Roberto, >> >>> >> >>> Thanks for the info and the effort. Assuming that recovering all the >> >>> data is a no-no, let us evaluate something alternative and possibly >> not >> >>> as painful. >> >>> >> >>> Can we recover the list of titles + the list of descriptions (i.e. >> body >> >>> of each entry)? If we can have a plain text document with this it >> would >> >>> be of great help to save hundreds of hours of typing... >> >> >> >> ok, let me take a look to the backups we should be able to provide a >> >> file with all the issues of the deleted tracker. >> >> >> >>> >> >>> Best >> >>> >> >>> Miguel >> >>> >> >>> El 07/11/2011 11:04, Roberto Andradas Izquierdo escribió: >> >>>> >> >>>> Dear Alex, >> >>>> >> >>>> good morning and bad news. >> >>>> >> >>>> I have been taking a look at the database and the fusionforge code >> and >> >>>> it is deleted completely. It is not a simple DELETE, there are >> several >> >>>> queries, several tables and a complex logic involved in the deletion >> >>>> of a tracker and the only way to restore just one tracker is create >> it >> >>>> manually. >> >>>> >> >>>> Creating it manually ensure that it will be created correctly, >> >>>> otherwise by writing our own scripts or inserting queries into the >> >>>> database manually could damage the database of the forge and break >> >>>> another data into the forge and it is a risk we can not assume. >> >>>> >> >>>> I'm so sorry Alex, if we can help you with another thing don't >> hesitate >> >>>> to >> >>>> ask. >> >>>> >> >>>> Kind regards! >> >>>> >> >>>> >> >>>> >> >>>> On 4 November 2011 15:37, Alex Glikson<GLIKSON at il.ibm.com> wrote: >> >>>>> >> >>>>> Any progress with this? >> >>>>> It would be really frustrating if we need to re-enter everything in >> our >> >>>>> backlog tracker from scratch.. :-( >> >>>>> >> >>>>> Thanks, >> >>>>> Alex >> >>>>> >> >>>>> >> >>>>> >> >>>>> From: Roberto Andradas Izquierdo<randradas at libresoft.es> >> >>>>> To: Alex Glikson/Haifa/IBM at IBMIL >> >>>>> Cc: fiware-support at lists.fi-ware.eu, Juanjo >> >>>>> Hierro<jhierro at tid.es> >> >>>>> Date: 03/11/2011 10:57 AM >> >>>>> Subject: Re: [Fiware-support] S.O.S. - tracker.. >> >>>>> Sent by: randradas at gmail.com >> >>>>> ________________________________ >> >>>>> >> >>>>> >> >>>>> Dear Alex, >> >>>>> >> >>>>> backups are done based on the restore the system in case of hardware >> >>>>> failures or something similar, are not designed to restore only >> parts >> >>>>> of the forge. So it will take too much effort to restore your >> tracker, >> >>>>> to do that we have to introduce the data again in the database >> >>>>> manually and it could produce database inconsistencies and so on. >> >>>>> >> >>>>> In any case, I will try to figure out how to restore it, several >> >>>>> tables are involved in trackers it depends on how the forge deletes >> >>>>> the tracker, for example, if it is just a flag, then I can change it >> >>>>> and you tracker will appear again, but if the data has been deleted >> >>>>> completely from the database I'm afraid I won't be able to restore >> it. >> >>>>> >> >>>>> Stay tuned, I will tel you something tomorrow. >> >>>>> >> >>>>> Kind regards! >> >>>>> >> >>>>> On 2 November 2011 20:41, Alex Glikson<GLIKSON at il.ibm.com> wrote: >> >>>>>> >> >>>>>> Hi, >> >>>>>> >> >>>>>> Seems that I've mistakenly removed the Backlog Tracker under the >> Cloud >> >>>>>> project in Forge (instead of removing an item in it). >> >>>>>> I hope we have backups.. would appreciate your help!! >> >>>>>> >> >>>>>> Thanks, >> >>>>>> Alex >> >>>>>> _______________________________________________ >> >>>>>> Fiware-support mailing list >> >>>>>> Fiware-support at lists.fi-ware.eu >> >>>>>> http://lists.fi-ware.eu/listinfo/fiware-support >> >>>>>> >> >>>>>> >> >>>>> >> >>>>> >> >>>> _______________________________________________ >> >>>> Fiware-support mailing list >> >>>> Fiware-support at lists.fi-ware.eu >> >>>> http://lists.fi-ware.eu/listinfo/fiware-support >> >>>> . >> >>>> >> >>> >> >>> -- >> >>> ---------------------------------------------------------------------- >> >>> _/ _/_/ Miguel Carrillo Pacheco >> >>> _/ _/ _/ _/ Telefónica Distrito C >> >>> _/ _/_/_/ _/ _/ Investigación y Edifico Oeste 1, Planta 5 >> >>> _/ _/ _/ _/ Desarrollo Ronda de la Comunicación S/N >> >>> _/ _/_/ Madrid 28050 (Spain) >> >>> Tel: (+34) 91 483 26 77 >> >>> >> >>> e-mail: mcp at tid.es >> >>> ---------------------------------------------------------------------- >> >>> >> >>> >> >>> Este mensaje se dirige exclusivamente a su destinatario. Puede >> consultar >> >>> nuestra política de envío y recepción de correo electrónico en el >> enlace >> >>> situado más abajo. >> >>> This message is intended exclusively for its addressee. We only send >> and >> >>> receive email on the basis of the terms set out at. >> >>> http://www.tid.es/ES/PAGINAS/disclaimer.aspx >> >> >>> >> >> >> > >> > >> > >> >> [attachment "cloud_issues.csv" deleted by Alex Glikson/Haifa/IBM] >> >> > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware-support/attachments/20111107/ca825565/attachment.html>
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