[Fiware-tech-help] cep instance not accessible

[MIGUEL CARRILLO PACHECO]

Dear Dr. Liu,

Thanks for contacting us. I am sorry that you are experiencing trouble with this.

The mailbox where you will get support for FIWARE Lab  related queries is fiware-lab-help at lists.fi-ware.org<mailto:fiware-lab-help at lists.fi-ware.org>. I CC them.

All our contact channels (a few!) are listed under http://www.fi-ware.org/Contact-us/.

Best regards

Miguel
El 21/01/2015 a las 13:40, Liu, Zhiying escribió:
Dear Sir/Madam,

I had an cep instance (from the image in fiware cloud portal) that ran well before. But since yesterday it was not accessible any more. I tried to "reboot" the instance, it didn't work out, then I tried terminate it and recreate a new instance, but the old one cannot be terminated.

Now the instance "status" is active,  "task" is deleting, and "power state" is running, no matter what (reboot and terminate) I do to the instance.


Is it possible to repair the instance back to normal?

Thank you very much
Best regards,


Dr. Zhiying Liu
IT-Softwareentwicklung

QSC AG
Mathias-Brüggen-Straße 55
50829 Köln

Telefon: 0221 6698 - 497
Mobil: 0157 57986543
E-Mail: Zhiying.Liu at qsc.de<mailto:Zhiying.Liu at qsc.de>
Internet: www.qsc.de<http://www.qsc.de/>




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