[Fiware-tech-help] Fwd: Question about accounts not being registered in FIWARE

Kirstie Patenaude k.patenaude at itude.com
Tue Apr 19 21:56:00 CEST 2016


Dear Sir/Madam,

The user attempting to register receives the following message when trying
to verify his account:

Perhaps this helps with pinpointing the problem.
​
Met vriendelijke groet/Kind regards,

*Kirstie Patenaude*
Mobile Software Engineer

Lageweg 2
3703 CA Zeist
■ *Mob:* +31(0)6 51 13 56 18
■ *Tel. receptie:* +31(0)30 699 70 20
■ *Mail:* k.patenaude at itude.com

www.itude.com ■ K.v.K. 30146090

---------- Forwarded message ----------
From: Kirstie Patenaude <k.patenaude at itude.com>
Date: Fri, Apr 15, 2016 at 10:18 AM
Subject: Question about accounts not being registered in FIWARE
To: fiware-tech-help at lists.fiware.org, Tanja Borger <t.borger at itude.com>


Dear Sir/Madam,

In the near furture we will have to register multiple FIWARE accounts. We
have noticed time and time again that when we register an account we do not
receive a confirmation e-mail. This is a great obstable and we would like
FIWARE to look into this problem.

We have registered multiple accounts for a single user and for every
registration no confirmation e-mail was sent. We registered accounts with
the following usernames:
JoseChavarriaSeatrade
JoseOperationsSeatrade

Could you please activate one (preferably the first) account so that the
user receives a confirmation e-mail? His e-mail address is:
jose.chavarria at cr.seatrade.com
<https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/users_roles/jose.chavarria%40cr.seatrade.com/tester?ret=ext>

We would like to know why the confirmation e-mails are constantly not being
sent. Once FIWARE has looked into the matter, please let us know what the
problem is.

Met vriendelijke groet/Kind regards,

*Kirstie Patenaude*
Mobile Software Engineer

Lageweg 2
3703 CA Zeist
■ *Mob:* +31(0)6 51 13 56 18
■ *Tel. receptie:* +31(0)30 699 70 20
■ *Mail:* k.patenaude at itude.com

www.itude.com ■ K.v.K. 30146090
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