Dear Partners, Let me inform you about two additional features available in the help desk for partners providing support: 1- Comments are emailed automatically for issues created from today onwards a. A new email handler has been configured for this purpose b. If you want to use older tickets with this feature, please, fill up the Sender Email field by hand 2- Issues are assigned automatically for tech issues (TECH and LAB channels) when using Enabler, Node or Chapter fields, a. and renamed after closing accordingly Test issue is available at: http://jira.fiware.org/browse/HELP-6323 [cid:image002.jpg at 01D19000.3EEBDE20] The comment is emailed automatically, you can check anytime by clicking on the email tab. [cid:image004.jpg at 01D19000.3EEBDE20] I hope you find it useful. If anything, please, don't hesitate to let me know. Kind regards, Manuel ---------------------------- Manuel Escriche Vicente Agile Project Manager/Leader IOT Innovation - FIWARE Initiative Telefónica Digital Parque Tecnológico C/ Abraham Zacuto, 10 47151 - Boecillo Valladolid - Spain Tfno: +34. 983.36.75.13 http://www.tid.es<http://www.tid.es/> ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://lists.fiware.org/private/fiware/attachments/20160406/a58930fe/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 19307 bytes Desc: image002.jpg URL: <https://lists.fiware.org/private/fiware/attachments/20160406/a58930fe/attachment.jpg> -------------- next part -------------- A non-text attachment was scrubbed... Name: image004.jpg Type: image/jpeg Size: 13716 bytes Desc: image004.jpg URL: <https://lists.fiware.org/private/fiware/attachments/20160406/a58930fe/attachment-0001.jpg>
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