[I4trust] Syncing DIHs Journey

Angeles Tejado angeles.tejado at fiware.org
Wed Apr 14 13:30:44 CEST 2021


Juanjo, makes sense to have the SMEs journey in the D1.5 yes.

And we will align with both deliverables after the call on Friday. That is
the reason why in the comss deliverable this onboarding, ambassadors,
scouting is still pending.

BR.

On Wed, 14 Apr 2021 at 08:01, Juanjo Hierro <juanjose.hierro at fiware.org>
wrote:

> Hi,
>
>   What I have proposed and continue proposing is to align in terms of
> steps that Rajiv was proposing with the steps in 3.6.1 of D2.1 which are
> based on a well proven methodology based on your experience.  I believe
> making that alignment would not be that difficult reading contents of what
> Rajiv wrote and you wrote and that alignment would be beneficial (among
> other things when we present both deliverables to reviewers, for
> example).   Section 3.6.1 is focused on communication therefore there are
> elements on what he wrote in D1.5 which may extend, further develop,
> contents of section 3.6.1 and are meaningful to keep in D1.5 because that
> is the deliverable that should contain everything we want DIHs to read.  It
> should be self-contained in that respect.  In the meeting about D1.5 we
> commented that this would mean copying certain parts of other deliverables
> in D1.5 (and that is behind the assignment of people to sections of that
> deliverable) but that is fine because we don't pretend to make all
> deliverables public nor make DIHs reall all the deliverables.
>
>   During the peer review of that section in D1.5, besides checking that
> the alignment is appropriate you may decide what may be worth adding in
> section 3.6.1 of D2.1.
>
>   If we find difficulties in the alignment, let's arrange a call.
>
>   Regarding the journey of SMEs, they are one of our target as you well
> explain in D2.1.  My question was more whether we should add some explicit
> section and words about "SMEs journey" in D1.5 which is the kin we want
> DIHs to read.   The scouting performed by the DIHs, is connected to
> activities the DIHs would carried out in connection to this SME journey and
> we agreed we would add a section to describe the scouting within D1.5, the
> same way we agreed to describe multi-tier support in D1.5 (high-level
> because details will go in D1.11) and other pparts.   Those are elements
> that explain what we want DIHs to do to jointly support with us the SMEs
> journey.  My point is more whether explicitly elaborating on the concept of
> "SME journey" somewhere in D1.5 makes sense and create a connection between
> support that DIHs should bring in that "SME journey" with different
> sections of the document.  I believe it would make sense.   But if everyone
> believes that is not needed because it will be implicit when DIHs read the
> whole onboarding kit, that is also fine with me.
>
>   Cheers,
>
>   Juanjo
>
>
> On 14/4/21 07:19, Angeles Tejado wrote:
>
> Hi Juanjo
>
> The deliverable 2.1 is not finished as nobody commented nor completed the
> pending sections and therefore I am waiting for the onboarding to be
> finished D1.5 DIH Onboarding Kit
> <https://docs.google.com/document/d/1nGEnlMB8Vjs6bsnGdDUsTYRWlp-JjY6gKqHo9TSABKg/edit?usp=sharing> so
> do not use it as a reference. Precisely the community building part is work
> in progress and related to the whole action plan (timming and action for
> communications).
>
> The complete customer journey is in the communication plan as this is a
> pure MarCom funnel. Will be a part of the community strategy chapter
> together with the community entry points. That means DIHs
> onboarding:community management and comms related, Ambassadors: community
> management, comms and marketing related; scouting: SMEs activation and
> comms related; etc...
>
> Regarding your question: "shouldn't we also explain to DIHs how we expect
> they will support in the journey of SMEs?
>
> Target audiences and channels are defined in the comms plan. DIHs are a
> "channel" to reach SMEs and this will be perfectly defined in the comms
> plan. How DIHs will support the journey from your tech perspective is
> *scouting*, from our side is a comms kit for Ambassadors to attract SMEs
> including all the info that an SME needs to know if they want to share data
> or if they have data, info on the verticals, kind of experiments... It is a
> landing page with the logos and challenges
>
> It is comms. But as I said, waiting for you to finish the onboarding to
> align. When I shared the D.2.1 I was expecting to work in those pending
> sections together but I see that those sections will be part of the
> Onboarding Kit so I can take from there and adapt.
>
> Best
>
>
>
> On Wed, 14 Apr 2021 at 01:38, Juanjo Hierro <juanjose.hierro at fiware.org>
> wrote:
>
>> Dear Rajiv,
>>
>>   You have added a chapter focused on the DIH Journey within the D1.5
>> DIH Onboarding Kit
>> <https://docs.google.com/document/d/1nGEnlMB8Vjs6bsnGdDUsTYRWlp-JjY6gKqHo9TSABKg/edit?usp=sharing>
>> .
>>
>>   Steps, with their corresponding description, should align with
>> steps/phases in section 3.1.6 Methodology
>> <https://docs.google.com/document/d/1o-4nnGn6zjNFJH9txLA7YCXyg-10mNCvZX9H3N6KfoA/edit#heading=h.sq6zffnxhykk>
>> of deliverable D2.1 - Communication and Dissemination Plan M6
>> <https://docs.google.com/document/d/1o-4nnGn6zjNFJH9txLA7YCXyg-10mNCvZX9H3N6KfoA/edit?usp=sharing>.
>> On the other hand, I believe that there are contents you generated that are
>> nice.
>>
>>   Could you propose a new version of the Journey considering the phases
>> in section 3.1.6 of D2.1 that Angeles can peer review ?
>>
>>   This way everything gets aligned when we tell DIHs what are the
>> journeys we expect they will go through.
>>
>>   Question: shouldn't we also explain to DIHs how we expect they will
>> support in the journey of SMEs?  I tend to believe so and therefore we
>> should describe that somewhere in D1.5.  Again, it follows the steps/phases
>> described in 3.1.6, but we may focus on where within that journey we expect
>> that DIHs will contribute and how.
>>
>>   An editorial comment: rather that explaining the DIH journey as a
>> chapter right after the introduction in D1.5, I would go for creating a
>> section within the chapter "The role of Digital Innovation Hubs (DIHs"
>> titled "DIH Journey" right after the section describing i4Trust
>> Ambassadors.  Rationale is that I believe that within description of the
>> Journey we need to talk about LEBDS, Ambassadors, etc, therefore it is
>> better if the definition has been given before.
>>
>>   Cheers,
>> --
>> Juanjo Hierro
>> Chief Technology Officer
>> juanjose.hierro at fiware.org
>> www.linkedin.com/in/jhierro
>> Twitter: @fiware <https://twitter.com/fiware> @JuanjoHierro
>> <https://twitter.com/JuanjoHierro>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
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